Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rebecca Chanthavanheuang

Rebecca Chanthavanheuang

Leppington,NSW

Summary

A very hard-working and effective communicator. Who loves a challenge and finding solutions to problems, dedicating myself to streamlining operations to decrease costs and promote organizational efficiency to increase profitability.

Passionate about business and helping people and businesses grow. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Strengths are building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.

Overview

29
29
years of professional experience

Work History

Mulitsite Franchisee

Gloria Jeans Coffees
02.2011 - 05.2023

-Recruitment and training of all staff

-Training new franchisees in the operations of the business and their initial staff

-Scheduling, agreements, and Payroll

-Ordering, stock control, Invoicing and accounting

-Reporting and analysis of Sales and P&ls

-BAS and government reporting ( super )

-MYOB EOFY- payroll summaries and Profit and Loss

-Performance reviews on staff and new franchisees

-Merchandising and Marketing initiatives

-Store development and fit out

-Staff meetings

-Strong communication skills to create a lasting and repeat customer base

-Negotiation of lease terms

-Programming of registers and BOH new products and pricing

- Local marketing

-Promotional Incentives

- OH&S

-WPS

-Food handling and prep

-Food Safety Supervisor


Multisite Franchisee

Gloria Jeans Coffees
03.2007 - 02.2016
  • Recruitment and training all staff
  • -Training new franchisees in operations of business and their initial staff
  • -Scheduling, agreements, and Payroll
  • -Ordering, stock control, Invoicing and accounting
  • -Reporting Sales P&ls
  • -BAS
  • -MYOB EOFY- payroll summaries and Profit and Loss
  • -Performance reviews on staff and franchisees
  • -Merchandising and Marketing initiatives
  • -Store development and fit out
  • -Staff meetings
  • -Strong communication skills to create lasting and repeat customers
  • -Negotiation of lease terms
  • -Programming Of registers BOH new products and pricing
  • -Local Marketing
  • -Promotional Incentives
  • -OH&S
  • -WPS
  • -Food Handling

Manager

Portrait Place
09.2004 - 09.2006
  • Hiring and Training of all new Staff
  • Promotions
  • Month End
  • Banking
  • Payroll
  • Editing
  • Photography
  • Make overs
  • Reporting
  • Photo development Film and Digital
  • Renovations and store Fitout
  • Invoicing
  • Managed and motivated employees to be productive and engaged in work
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
  • Improved marketing to attract new customers and promote business
  • Accomplished multiple tasks within established timeframes

Store Manager

McDonalds Prairiewood
01.1998 - 05.2003
  • Hiring orientation and training of all staff and Managers
  • Banking
  • Stock control and inventory
  • Rostering staff and Managers
  • Month End
  • Equipment Maintenance
  • Monthly Staff Meeting
  • Weekly Managers Meetings
  • Reporting on KPIs
  • Payroll
  • Programming registers and BOH new products or price changes
  • Local marketing
  • Promotional Incentives

Crew Trainer

Mcdonald North Liverpool
05.1994 - 12.1997

Training of all new staff in front and back areas

Customer Service

Food Handling and prep

Stock rotation and deliverys

Kids parties

OH&s

WPS

Drive through

Mc Cafe

Shift supervior


Education

Certificate IV - Cert IV Hospitality Management

Mcdonalds University
Thornleigh
02.2000

HSC - HSC

Bonnyrigg High School
Bonnyrigg
11.1997

Skills

  • -Very effective Communicator
  • -Proficient analysis of Sales Data
  • -Ability to identify people's strengths and opportunities
  • -Teamwork
  • -Training
  • -Expertise in identifying opportunities in business and turning it around
  • -Quick learner
  • - Skilled at design layout and customer flow
  • -MYOB

Timeline

Mulitsite Franchisee

Gloria Jeans Coffees
02.2011 - 05.2023

Multisite Franchisee

Gloria Jeans Coffees
03.2007 - 02.2016

Manager

Portrait Place
09.2004 - 09.2006

Store Manager

McDonalds Prairiewood
01.1998 - 05.2003

Crew Trainer

Mcdonald North Liverpool
05.1994 - 12.1997

Certificate IV - Cert IV Hospitality Management

Mcdonalds University

HSC - HSC

Bonnyrigg High School
Rebecca Chanthavanheuang