Work History
Skills
Timeline
Generic

Rebecca Chapman

Work History

Optical Dispenser

OPSM

Administration Officer

P&H MinePro Services
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.

Room Attendant

Branxton Motor Inn
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.

Nursing Assistant

Kiora Nursing Home
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Documented care actions by completing records and logs in medical software system.

Skills

  • Communication and interpersonal skills
  • Sales and upselling aptitude
  • Visual acuity testing
  • Scheduling appointments
  • Product knowledge expert
  • Optical equipment operation
  • Record keeping
  • Inventory management
  • Optical terminology
  • Insurance billing procedures
  • Order processing efficiency
  • Licensed by state name optical dispensers
  • Optical measurements accuracy
  • Lens edging proficiency
  • Contact lens fitting
  • Lens fitting expertise
  • Frame adjustment mastery
  • Multifocal lenses
  • Fashion and style sense
  • Optical dispensing techniques
  • Progressive lenses
  • Eye health awareness
  • Customer service
  • Computer skills
  • Insurance verification
  • Retail sales
  • Optical orders
  • Eyewear brands
  • Insurance billing
  • Order preparation
  • Contact lens
  • Transaction processing
  • Corrective lens options
  • Product upselling
  • Supply management
  • Eyewear trends
  • Display building
  • Eyeglass repair
  • Contact lens care
  • Frame fitting
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Fittings
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Verifying prescriptions
  • Frame repair
  • Visual field testing
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Patient education
  • Patient confidentiality
  • Insurance approvals
  • Prescription verification
  • Relationship building
  • Office administration
  • Patient history documentation
  • Conducting fittings
  • Billing processing
  • Computer proficiency
  • Professional ethics
  • Team building
  • Safety protocols
  • Task prioritization
  • Self motivation
  • Product knowledge
  • Interpersonal skills
  • Customer relationship management
  • Analytical thinking
  • Goal setting
  • Appointment scheduling
  • Professionalism
  • Follow-up care
  • Interpersonal communication
  • Children's eyewear
  • Work order preparation
  • Quality control
  • MS office
  • Product and service recommendations
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Written communication
  • Patient testing
  • Sales strategies
  • Technical understanding
  • Certified optician (ABO)
  • Equipment maintenance

Timeline

Optical Dispenser

OPSM

Administration Officer

P&H MinePro Services

Room Attendant

Branxton Motor Inn

Nursing Assistant

Kiora Nursing Home
Rebecca Chapman