Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zejia Chen

Canberra,ACT

Summary

Accomplished Director at Dynast Constructions Pty Ltd, adept in budget control and team management. Spearheaded projects to align with strategic goals, enhancing business performance by fostering innovation and partnerships. Proven track record in business development and staff training, significantly improving customer relations and operational efficiency.

Overview

14
14
years of professional experience

Work History

Director

Dynast Constructions Pty Ltd
05.2018 - Current
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
  • Collaborated closely with industry partners to develop mutually beneficial alliances that drive innovation.
  • Managed complex projects, ensuring timely completion and alignment with strategic objectives.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional, organized, and safe environment for employees and patrons.

Educator

Communities At Work Ngunnawal Childcare Centre
01.2013 - 03.2018
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Established strong relationships with parents through regular communication, fostering a supportive network for student success.
  • Collaborated with adults and children to provide safe and educational experience.
  • Chose materials and developed lesson plans to enhance skills for individual child
  • Helped children explore concepts with engaging, learning-focused activities.
  • Developed and implemented classroom routines to address varying children needs.
  • Met with children, parents and administrators to address and resolve students' behavioral and academic issues.

Administrative Assistant

STITCH N GO
Canberra, ACT
01.2010 - 01.2013
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

No Degree - Diploma of Children Service

Canberra Institute of Tech
Canberra, ACT
06.2015

Skills

  • Team Management
  • Budget Control
  • Staff Management
  • Business Development
  • Staff training/development
  • Customer Relations
  • Customer Service Management
  • Scheduling

Timeline

Director

Dynast Constructions Pty Ltd
05.2018 - Current

Educator

Communities At Work Ngunnawal Childcare Centre
01.2013 - 03.2018

Administrative Assistant

STITCH N GO
01.2010 - 01.2013

No Degree - Diploma of Children Service

Canberra Institute of Tech

Similar Profiles

CREATE PROFILE
Zejia Chen