Zejia Chen
Canberra,ACT
Summary
Accomplished Director at Dynast Constructions Pty Ltd, adept in budget control and team management. Spearheaded projects to align with strategic goals, enhancing business performance by fostering innovation and partnerships. Proven track record in business development and staff training, significantly improving customer relations and operational efficiency.
Overview
14
14
years of professional experience
Work History
Director
Dynast Constructions Pty Ltd
05.2018 - Current
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Collaborated closely with industry partners to develop mutually beneficial alliances that drive innovation.
- Managed complex projects, ensuring timely completion and alignment with strategic objectives.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
Educator
Communities At Work Ngunnawal Childcare Centre
01.2013 - 03.2018
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Collaborated with adults and children to provide safe and educational experience.
- Chose materials and developed lesson plans to enhance skills for individual child
- Helped children explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying children needs.
- Met with children, parents and administrators to address and resolve students' behavioral and academic issues.
Administrative Assistant
STITCH N GO
Canberra, ACT
01.2010 - 01.2013
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
No Degree - Diploma of Children Service
Canberra Institute of Tech
Canberra, ACT06.2015
Skills
- Team Management
- Budget Control
- Staff Management
- Business Development
- Staff training/development
- Customer Relations
- Customer Service Management
- Scheduling
Timeline
Director
Dynast Constructions Pty Ltd
05.2018 - Current
Educator
Communities At Work Ngunnawal Childcare Centre
01.2013 - 03.2018
Administrative Assistant
STITCH N GO
01.2010 - 01.2013
No Degree - Diploma of Children Service
Canberra Institute of Tech
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