Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rebecca Colley

Bawley Point,NSW

Summary

I'm an enthusiastic, self motivated, hard worker with a high attention to detail and initiative to solve problems.

I have excellent time management skills and the ability to balance priorities and tasks under pressure.

I'm a great communicator, who has the ability to actively listen to others and respond with understanding and respect, keeping the customer at the centre of everything that I do.

Overview

19
19
years of professional experience

Work History

Receptionist

Tasman Holiday Parks Racecourse Beach
Bawley Point
10.2022 - Current
  • Administration duties/data entry.
  • Greeting all visitors professionally and provided friendly knowledgeable assistance.
  • Answering phones, answering any questions guests may have, making bookings for guests using Newbook system.
  • Replying to emails in a timely manner.
  • Receiving payments via EFT, cash, phone payments and issuing receipts.
  • Completed billing and invoicing for guests.
  • Performed opening and closing duties such as counting money, balancing the register drawer, setting up the reception for opening or closing.

Receptionist

South East Access/ H&R Block
Ulladulla, NSW
07.2022 - 10.2022
  • Welcoming Cleints
  • Administration duties.
  • Performed data entry
  • Answering phones, booking appointments for clients
  • Processing payments
  • Banking reconciliation.

Cleaner

ISS Facilities
Kioloa
07.2017 - 04.2019
  • Cleaning of cabins, cooking facilities and amenities.
  • Met guests needs by delivering requested items.
  • Laundered used linens and replaced with fresh linen.
  • Stayed efficient keeping supplies organised and tidy.

Store Manager

Aldi
Ulladulla
07.2010 - 07.2017
  • Greeted customers and provided them with prompt, courteous service and assistance.
  • Managed 20 + employees, maintained staff rosters in accordance with staff needs and sticking to the productivity target.
  • Set and achieved monthly KPI'S.
  • Coordinated efficient incoming and outgoing product movement as well as successful merchandising strategies.
  • Inventory control,management.
  • Ordering stock to maintain full availability for customers
  • Assisted with payroll administration by organising relevant data.
  • Trained and mentored employees on proper protocols and customer service standards, offering constructive feedback and taking interest in long-term career growth.
  • Trained and guided employees to maintain high productivity and performance.
  • Conducting employee reviews.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Managed cash control and coordinated money pick ups.

Assistant Manager

Aldi
Batemans Bay
07.2006 - 07.2010
  • Helped senior managers run smooth operations by independently handling day to day requirements.
  • Managed inventory controls, cash control and store opening and closing procedures.
  • Prepared money and deposits, managed money draws and coordinated money pick ups.
  • Prepared money and deposits, managed money draws and coordinated money pick ups.
  • Enhanced merchandising strategies, training employees in techniques for increasing sales with eye catching displays.
  • Helped keep employees engaged and working hard through consistent training, mentoring and support.
  • Running the store while the Store manager was absent on holidays.

Store Assistant

Aldi
Batemans Bay
10.2004 - 10.2006
  • Met customers needs while maintaining performance targets.
  • Assisted customers in locating items.
  • Maintaining the store, keeping all areas clean, merchandise stocked and shelves faced for optimal presentation.
  • Maintained clean and tidy POS area, removing spills, picking up rubbish and restocking shelves.

Education

Year 12 Certificate -

Hawker College
Canberra, ACT
12-2000

Year 10 Certificate -

Ginninderra District High School
Canberra, ACT
12-1998

.

Skills

  • Customer Service
  • Communication
  • Leadership skills
  • Problem solving
  • Time management
  • Organised
  • Computer literacy

References

References available upon request.

Timeline

Receptionist

Tasman Holiday Parks Racecourse Beach
10.2022 - Current

Receptionist

South East Access/ H&R Block
07.2022 - 10.2022

Cleaner

ISS Facilities
07.2017 - 04.2019

Store Manager

Aldi
07.2010 - 07.2017

Assistant Manager

Aldi
07.2006 - 07.2010

Store Assistant

Aldi
10.2004 - 10.2006

Year 12 Certificate -

Hawker College

Year 10 Certificate -

Ginninderra District High School

.

Similar Profiles

CREATE PROFILE
Rebecca Colley