Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rebecca Coomber

Emerald,Queensland

Summary

My name is Rebecca Coomber and I grew up in the UK, moving to Australia when I was just 10 years old. Due to this big change at such a young age I’m a very resilient person. Ive moved around Australia a fair bit as well, living in South Australia before moving to Queensland.

I graduated with my QCE from Dysart State High School in November of 2019 and moved to Emerald shortly after at the beginning of 2020.

Just last year in August, my partner and I welcomed our beautiful baby girl, Harper, to the world. She is my absolute pride and joy and such an incredible little baby.

My hopes is to find a job to be able to better raise our daughter and so we are able to give her to future she deserves.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Sales Associate

EB Games
04.2021 - 04.2024
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Boosted sales revenue by developing and maintaining strong relationships with customers.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
  • Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers.
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with customers.
  • Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.

Front of House Staff Member

Room 9 Food And Beverage Bar
08.2020 - 04.2021
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
  • Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
  • Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
  • Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
  • Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
  • Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
  • Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.
  • Disinfected frequently touched between guests to minimize infection risks.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Reset tables between guests by restocking low items and wiping down surfaces.

Kitchen Hand

McDonald's
04.2020 - 09.2020
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Transported food items from storage areas to kitchen for prepping.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.

Cleaner

Hindmarsh Island Caravan Park
05.2017 - 07.2018
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.

Education

Year 12 Education -

Dysart State High School
Dysart, QLD
11.2019

Skills

  • Product Knowledge
  • Strategic selling
  • Positive Customer Experience
  • Customer Service
  • Teamwork and Collaboration
  • Goal-Oriented
  • Sales initiatives
  • Customer care
  • Staff Training and Development
  • Sales pitching
  • Pricing and Labeling
  • Product Merchandising
  • Product Recommendations
  • Retail Store Operations
  • Cash Handling Accuracy
  • POS system expertise
  • Meeting Sales Goals
  • Loss Prevention
  • Processing payments
  • Opening and closing procedures
  • Food safety and sanitation

Certification

I currently hold a Certificate II in Business and a Certificate II in Hospitality

Timeline

Senior Sales Associate

EB Games
04.2021 - 04.2024

Front of House Staff Member

Room 9 Food And Beverage Bar
08.2020 - 04.2021

Kitchen Hand

McDonald's
04.2020 - 09.2020

Cleaner

Hindmarsh Island Caravan Park
05.2017 - 07.2018

Year 12 Education -

Dysart State High School

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Rebecca Coomber