Rebecca Corcoran
Goulburn,NSW
Summary
Skilled cleaning team member bringing years of experience in cleaning and hotel assistance. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
I am a dynamic and compassionate professional with a proven track record in enhancing cleanliness and supporting health and safety protocols in my previous position at Goulburn Base Hospital and prior job roles. I excel in organisation and problem solving, with a strong customer satisfaction and operational efficency without compromising on patient care or safety standards.
Overview
16
16
years of professional experience
Work History
Voultuneer
Red Cross Australia
02.2019 - 04.2022
- Assisted affected communities by providing emotional support, and essential supplies during natural disasters,
- Participated in community outreach programs, promoting Red Cross initiatives and increasing public awareness of services offered.
- Collaborated with team members to assess needs and allocate resources effectively in emergency situations.
- Mentored new volunteers to help them acclimate quickly to their roles within the organisation while fostering a supportive environment for learning.
- Helped clients navigate social services system and access needed resources.
Hotel Housekeeper
Southern Railway Hotel
08.2019 - 03.2022
- Maintained an organised inventory of housekeeping supplies, ensuring adequate stock levels for daily operations and reducing unnecessary expenditures.
- Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Changed bed linens and collected soiled linens for cleaning.
- Washed and folded towels and linens to properly stock guest rooms.
- Observed proper keys and key card control procedures to provide security protection and privacy of guests.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
Cleaner
Crookwell Aged Cared Facility (White Haven Lodge)
12.2014 - 08.2018
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Completed ongoing professional development opportunities to stay current on industry trends and best practices in aged care facilities.
- Organised and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Hotel Assistant Grade 2
Greater Area Health Service (Bourke Street)
02.2006 - 06.2010
- Reduced health concerns for guests by implementing thorough cleaning procedures to eliminate germs and allergens.
- Collaborated with housekeeping team to maintain an organized workflow, ensuring timely completion of tasks.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Hotel Assistant Grade 2
Goulburn Base Hospital
02.2006 - 06.2010
- Provided personalized assistance to guests with special needs or requests, ensuring a positive experience during their stay.
- Coordinated with various departments to maintain seamless communication and resolve any operational issues.
- Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
- Reduced infection rates by diligently disinfecting surfaces and equipment in accordance with established protocols.
- Ensured optimal facility appearance for patients, staff, and visitors through regular floor care, trash removal, and detail cleaning tasks.
- Safeguarded patient privacy by adhering to strict confidentiality policies while performing cleaning duties in occupied rooms.
- Facilitated rapid room turnover times by efficiently preparing spaces for new patient admissions or transfers.
- Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and maintain safety standards.
Education
Certificate III - Individual Support (Ageing & Disability)
TAFE
Goulburn, NSW09.2024
Skills
- RSA & RCG
- First Aid
- Punctual
- Health and Safety
- Sanitation Practices
- Problem Solving
- Organised
- Dependable and Responsible
- Critical Thinking
References
- Upon request
Timeline
Hotel Housekeeper
Southern Railway Hotel
08.2019 - 03.2022
Voultuneer
Red Cross Australia
02.2019 - 04.2022
Cleaner
Crookwell Aged Cared Facility (White Haven Lodge)
12.2014 - 08.2018
Hotel Assistant Grade 2
Greater Area Health Service (Bourke Street)
02.2006 - 06.2010
Hotel Assistant Grade 2
Goulburn Base Hospital
02.2006 - 06.2010
Certificate III - Individual Support (Ageing & Disability)
TAFE
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