Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rebecca Creagh

Darley,VIC

Summary

Retail Assistant Manager with 10 years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Tasman Butchers
07.2013 - Current
  • High Quality Customer Service: including door greeting, counter and register service, assisting customers with advice on cooking methods and product knowledge, resolving customer complaints/issues
  • Evaluate the financial aspects of products, such as budgets and profit/loss projections
  • Prepare weekly rosters, daily orders, log payroll, and maintenance tasks
  • Responsible for committing invoicing and creating purchase orders
  • Performing weekly stocktake
  • Training of staff for register operation, wrapping/packing machines, RMH Manager (Retail Point of Sale Program) and end of day closing
  • Answering and handling incoming customer enquiries
  • Assist with the implementation/training of new POS software
  • Knowledge of, and adhering to, OH&S procedures Receive, inspect, record and store meat upon delivery (rotate incoming stock)
  • Perform daily pre-opening hygiene checks and morning scale checks
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Education

Certificate II in Animal Studies -

Open Colleges
01.2018

Certificate II in Retail Make-up and Skin Care -

NMIT Preston
01.2013

Certificate III in Business Administration -

Asia Pacific Training Institute
01.2011

Completed Year 12 VCE -

Sunshine Secondary College
01.2011

Skills

  • POS Software
  • Microsoft Office Suite
  • Excellent data entry skills
  • Multi-tasking in a busy environment
  • Excellent customer service skills
  • Reliable and punctual
  • Store Organization
  • Time Management
  • Stock management
  • Staff Management

References

  • Dean Groves

     Store Manager Tasman Butchers

     9742 3203

     0403 145 157


  • Kathleen Cumbo

     Assistant Store Manager Tasman Butchers

      9742 3203

      0425 713 871

Timeline

Assistant Store Manager

Tasman Butchers
07.2013 - Current

Certificate II in Animal Studies -

Open Colleges

Certificate II in Retail Make-up and Skin Care -

NMIT Preston

Certificate III in Business Administration -

Asia Pacific Training Institute

Completed Year 12 VCE -

Sunshine Secondary College

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Rebecca Creagh