Rebecca Davies

* Processing orders and providing table service

* Promote our brand & promotional activities

* Ensuring guests are given the highest level of customer service

* Prepare food and beverage/function areas for service

* Provide accurate information on Club activities

* Ensure service areas are kept clean at all times § Closing and opening bar procedures

* Excellent cash handling skills

* Discussed menu items with customers and suggested promotional items to increase sales.

* Assisted wait staff with timely food delivery and guest requests.

* Good food and wine knowledge with a passion to learn

* Exceptional customer service standards and natural communication skills * * Impeccable grooming standards

* Commitment to provide 5 star service in a team environment

* Ability to maintain warmth and hospitality under pressure

* Excellent cash handling skills

* Strong work ethic and positive attitude aiming to exceed expectations

* Completing all aspects of Bar, TAB and KENO duties with the highest standard of attention and customer focus

* Provide table service to the dining areas as required, ensuring customers receive prompt service at all times

* Receipt of monies and maintain accurate till floats and float registers

* Excellent communication skills

* Exceptional commitment to customer service with a friendly and enthusiastic disposition

* Confidence to engage and build customer loyalty

* Energetic & highly motivated

* Attention to detail

* Team player with strong interpersonal skills

* Multi task in busy environment

* Ability to work under pressure with a smile

* Ensuring an exceptional customer service culture

* Polishing glassware and maintaining stock levels

* Managing more than one order at a time

* Conducted hourly rounds to wipe tables, stock utensils, and sweep floor to maintain cleanliness of eating area.

* Engaged in suggestive selling and other sales techniques.

* Set up advertising signs and displays on shelves, counters and tables.