Summary
Overview
Work History
Education
Skills
Hand Craffs, Garding,
Timeline
Generic

Rebecca Dee

ST MARYS, 2760, NSW,NSW

Summary

Accomplished Disability Support Worker with a proven track record at Heartbeat Nursing Agency, enhancing client independence and quality of life through expert care and personalized support plans. Skilled in documentation and relationship building, I've significantly improved client satisfaction and well-being. Demonstrates strong leadership and empathy, ensuring safety and fostering community integration. Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in bow care all aspect, catheter care to prevent cross contamination, all types of hosts, commode chair's, all types of wheel chair's, manual transferring equipment, manual handling in disability support.

Overview

24
24
years of professional experience

Work History

Disability Support Worker

Heartbeat Nursing Agency
2016.02 - 2021.06
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Adhered to company requirements for patient interactions and care standards.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
  • Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Provided crisis intervention services as needed, utilizing de-escalation techniques and leveraging available resources for support.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Conducted in-home visits to provide supportive services.
  • Assessed risk factors of patients and made referrals for further services.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Collaborated with healthcare providers to drive continuity of care.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
  • Facilitated family meetings to discuss patient care plans.
  • Preserved and prepared reports and treatment records.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
  • Participated in clinical supervision to maintain professional development.
  • Provided patient and family education on available resources and self-care strategies.
  • Coordinated patient discharge planning and follow-up care.
  • Completed psychosocial evaluations and needs assessments.
  • Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
  • Facilitated support groups for patients and families dealing with chronic illnesses.

Disability Support Worker

Disability Trust
2019.03 - 2020.04
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Adhered to company requirements for patient interactions and care standards.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
  • Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Provided crisis intervention services as needed, utilizing de-escalation techniques and leveraging available resources for support.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Conducted in-home visits to provide supportive services.
  • Assessed risk factors of patients and made referrals for further services.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Collaborated with healthcare providers to drive continuity of care.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
  • Facilitated family meetings to discuss patient care plans.
  • Preserved and prepared reports and treatment records.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
  • Participated in clinical supervision to maintain professional development.
  • Provided patient and family education on available resources and self-care strategies.
  • Coordinated patient discharge planning and follow-up care.
  • Completed psychosocial evaluations and needs assessments.
  • Developed partnerships with community organizations to expand services and referrals.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Facilitated support groups for patients and families dealing with chronic illnesses.

Disability Support Worker

Afea Care Services
2018.11 - 2019.03
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Adhered to company requirements for patient interactions and care standards.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
  • Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Provided crisis intervention services as needed, utilizing de-escalation techniques and leveraging available resources for support.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Conducted in-home visits to provide supportive services.
  • Assessed risk factors of patients and made referrals for further services.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Collaborated with healthcare providers to drive continuity of care.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
  • Facilitated family meetings to discuss patient care plans.
  • Preserved and prepared reports and treatment records.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
  • Participated in clinical supervision to maintain professional development.
  • Provided patient and family education on available resources and self-care strategies.
  • Coordinated patient discharge planning and follow-up care.
  • Completed psychosocial evaluations and needs assessments.
  • Developed partnerships with community organizations to expand services and referrals.
  • Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
  • Developed individual treatment plans and provided counseling to patients.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Facilitated support groups for patients and families dealing with chronic illnesses.

Aged Care and Disability Worker

Care And Support Services
2010.04 - 2018.11
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Adhered to company requirements for patient interactions and care standards.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
  • Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Provided crisis intervention services as needed, utilizing de-escalation techniques and leveraging available resources for support.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Conducted in-home visits to provide supportive services.
  • Assessed risk factors of patients and made referrals for further services.
  • Collaborated with healthcare providers to drive continuity of care.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Preserved and prepared reports and treatment records.
  • Facilitated family meetings to discuss patient care plans.
  • Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
  • Provided patient and family education on available resources and self-care strategies.
  • Coordinated patient discharge planning and follow-up care.
  • Participated in clinical supervision to maintain professional development.
  • Developed partnerships with community organizations to expand services and referrals.
  • Developed individual treatment plans and provided counseling to patients.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
  • Facilitated support groups for patients and families dealing with chronic illnesses.

Community Care Worker

The Hills Nurses Agency
2005.11 - 2007.06
  • Contributed to the improvement of community health by conducting regular home visits and assessments.
  • Enhanced client well-being by providing personalized care and support in their homes.
  • Streamlined communication between healthcare providers, clients, and families to ensure optimal care coordination.
  • Supported family caregivers through respite services allowing them time away from caregiving responsibilities while ensuring continued quality care for their loved ones.
  • Assisted clients with mobility such as getting out of bed, dressing and transferring to commode or wheelchair.
  • Identified social, economic, recreational, and educational services in community to meet clients' needs.
  • Prevented complications from chronic conditions through ongoing monitoring and early intervention strategies when necessary.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for individual clients.
  • Enabled timely medical interventions by monitoring vital signs, medication compliance, and reporting changes in client conditions.
  • Facilitated access to community resources and services by connecting clients with appropriate agencies or organizations.
  • Worked with clients' families to provide recommendations and advice on proper care.
  • Helped clients navigate complex healthcare systems by advocating for their best interests during meetings with providers or insurance representatives.
  • Achieved a high rate of client retention by providing compassionate, professional care and building strong relationships with individuals and families.
  • Participated in group planning and helped develop individual activity plans, focusing on special needs of each client.
  • Increased overall satisfaction levels among clients'' family members with effective communication skills during meetings and regular updates.
  • Escorted clients to appointments, shopping and leisure activities.
  • Maintained accurate records of client progress by documenting observations, interventions, outcomes, and any pertinent information on a timely basis.
  • Observed, monitored and recorded clients' physical and emotional well-being to report changes to senior staff.
  • Assisted clients with personal hygiene and grooming such as bathing, oral hygiene and toileting.
  • Delivered high-quality personal care, including bathing, dressing, grooming, toileting, feeding, and mobility assistance for improved client comfort.
  • Upheld client dignity and privacy by demonstrating cultural sensitivity and adhering to confidentiality policies.
  • Developed healthy, nutritious breakfast, lunch, and dinner menus for clients.
  • Conducted regular safety checks of client homes to identify potential risks or hazards that may impact their well-being or independence.
  • Assisted case management team in identifying potential problems by providing input to counselors and other professionals in regard to development of client program plans.
  • Used [Software] to report and document clients daily activities and progress.
  • Optimized client participation in social activities by facilitating transportation arrangements as needed.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Addressed patient concerns and provided support to vulnerable demographics.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Led outreach activities to target specific demographics and promote health initiatives.
  • Counseled patients on health-related topics and lifestyle changes for improved well-being.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Targeted specific community groups with wellness and disease management information.
  • Explained required eligibility applications to patients and helped complete applications for services.
  • Signposted additional health care services and resources to improve outcomes.
  • Completed regular check-ins and progress report for each client.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Assistant in Nursing

AOOF
2003.02 - 2005.10
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Enhanced residents'' quality of life by providing compassionate and attentive care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
  • Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
  • Continually updated knowledge in aged care practices by attending professional development courses regularly.
  • Provided emotional support to families during difficult times, offering reassurance and guidance.
  • Facilitated smooth transitions between shifts by providing detailed handover reports on residents'' progress and needs.
  • Increased resident satisfaction ratings through a consistent focus on effective communication and empathetic caregiving.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.

Disability Support Worker

Heartbeat Nursing Agency
1999.06 - 2003.07
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Adhered to company requirements for patient interactions and care standards.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Provided crisis intervention services as needed, utilizing de-escalation techniques and leveraging available resources for support.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Conducted in-home visits to provide supportive services.
  • Assessed risk factors of patients and made referrals for further services.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Collaborated with healthcare providers to drive continuity of care.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
  • Facilitated family meetings to discuss patient care plans.
  • Preserved and prepared reports and treatment records.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
  • Participated in clinical supervision to maintain professional development.
  • Coordinated patient discharge planning and follow-up care.
  • Completed psychosocial evaluations and needs assessments.
  • Developed partnerships with community organizations to expand services and referrals.
  • Provided patient and family education on available resources and self-care strategies.
  • Facilitated support groups for patients and families dealing with chronic illnesses.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
  • Developed individual treatment plans and provided counseling to patients.

Care Support Services

Moran Health Care Group
1997.03 - 1998.04
  • Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
  • Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
  • Enhanced patient comfort by providing personalized care and support tailored to individual needs.
  • Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
  • Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
  • Managed time efficiently while juggling multiple client needs simultaneously without compromising on quality of care.
  • Increased client satisfaction by promptly addressing concerns and implementing necessary changes.
  • Conveyed critical information between patients, families, and healthcare team members effectively through clear communication channels.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Education

No Degree - Certificate III Care Support Services

Moran Health Care Group
Petersham, NSW
04.1998

Skills

  • Daily living assistance
  • Housekeeping and meal preparation
  • Personal Care
  • Independent Living Support
  • Relationship Building
  • Disability Awareness
  • Documentation skills
  • Documentation And Reporting
  • Client Confidentiality
  • Incident Reports
  • Disability Services
  • Mobility support
  • Computer Skills
  • Meal Planning
  • Health and safety
  • Daily Living Requirements
  • Individual Support Plans
  • Household chores
  • Dressing assistance
  • Creative Thinking
  • Risk Assessments
  • Family Communication
  • Emotional Support
  • Transportation Assistance
  • Team Leadership
  • Social Skills Development
  • Safety Management
  • Personal Growth Support
  • Client Transportation
  • Elderly Care
  • Medication organization
  • Feeding Assistance
  • Grooming support
  • Client Needs Assessment
  • Behavior Support Plans
  • Flexible Schedule
  • Recreational Activities
  • Housekeeping skills
  • Progress Documentation
  • Lifestyle Support
  • Respite Care
  • Recordkeeping proficiency
  • Positive Reinforcement
  • Community Integration
  • Life Skills Training
  • Multicultural Sensitivity
  • Care Documentation
  • Individualized support plans
  • Client Education
  • Appointment management
  • Home Healthcare Services
  • Nursing Home Care Assistance
  • Palliative Care
  • Family liaison
  • Long-Term Care
  • Transfer Techniques
  • Educational Support
  • Self-Care Promotion
  • Case Management
  • Assistive Technology
  • Youth Services
  • Hospice Care
  • [Language] Fluency
  • Visual impairment support
  • Therapeutic Interventions
  • Hearing Impairment Support
  • Problem-Solving
  • Documentation and Recordkeeping
  • Critical Thinking
  • Decision-Making
  • Patient support
  • Infection Control
  • Assessing needs
  • Goal Setting
  • Networking with staff
  • Progress Monitoring
  • Managing records
  • Paperwork Organization
  • Visiting patient homes
  • Crisis Response
  • Worker Supervision
  • Work Planning and Prioritization
  • Schedule Coordination
  • Conflict Negotiation
  • Crisis Resolution
  • Coaching and Development
  • Quality Assessment
  • Desktop and Laptop Computers
  • Fact Checking and Investigation
  • Training and Teaching
  • Support Group Organization
  • Community Resource Referral

Hand Craffs, Garding,

I love all types of hand crafts. I love growing my own vegs

Timeline

Disability Support Worker

Disability Trust
2019.03 - 2020.04

Disability Support Worker

Afea Care Services
2018.11 - 2019.03

Disability Support Worker

Heartbeat Nursing Agency
2016.02 - 2021.06

Aged Care and Disability Worker

Care And Support Services
2010.04 - 2018.11

Community Care Worker

The Hills Nurses Agency
2005.11 - 2007.06

Assistant in Nursing

AOOF
2003.02 - 2005.10

Disability Support Worker

Heartbeat Nursing Agency
1999.06 - 2003.07

Care Support Services

Moran Health Care Group
1997.03 - 1998.04

No Degree - Certificate III Care Support Services

Moran Health Care Group
Rebecca Dee