Rebecca Eagle

The Liaison and Diversion Support Recovery Worker plays a critical role in identifying and supporting vulnerable individuals within police custody, courts, or community settings. Working closely with police, probation officers, and health and social care services, the practitioner assesses the needs of individuals who come into contact with the criminal justice system, linking them with appropriate services to reduce the likelihood of reoffending and address health and social care needs.

One of my big achievements was to serve HRH Prince William and HRH Prince Harry also including serving celebrities at major events around the UK.

Greet and seat guests, present menus, and provide recommendations based on menu knowledge. Ensure all guests feel welcomed and valued.

Accurately take food and beverage orders, liaise with the kitchen and bar, and ensure timely and correct delivery to guests.

Support and guide junior waitstaff, providing training and feedback as needed to maintain service standards. Assist in supervising shifts to ensure smooth Quickly address and resolve guest concerns or complaints to ensure satisfaction, escalating issues to the management team when necessary.

Ensure all dishes and drinks meet presentation, quality, and temperature standards before being served to guests. Perform regular checks on table settings and overall cleanliness.

Process guest bills accurately, manage cash and card payments, and follow closing procedures as required.

Follow health and safety regulations and maintain a clean, organized dining area, including tables, chairs, and floors. Adhere to food hygiene and sanitation guidelines.

- Provided exceptional service to guests at large-scale events, ensuring timely and accurate food and beverage delivery.

- Assisted with event setups, including table arrangements, décor, and food stations, to create a visually appealing experience.

- Communicated with kitchen staff and event coordinators to ensure efficient service flow, accommodating special guest requests as needed.

- Maintained cleanliness and organization of work areas, following all health and safety protocols.

- Contributed to a positive team environment by assisting and mentoring new staff.

- Delivered friendly, professional service to guests, taking orders, making menu recommendations, and ensuring satisfaction.

- Managed multiple tables in a fast-paced setting, maintaining attention to detail and meeting guest requests promptly.

- Supported event functions, assisting with buffet and plated service setups, and ensuring seamless transitions during events. -Processed payments and completed end-of-shift reporting accurately, maintaining accountability for cash handling.

- Provided assistance to event staff during conferences and private functions, including setup, service, and breakdown.

- Greeted guests, answered questions, and directed them to event areas, contributing to a welcoming atmosphere.

- Assisted with food preparation and service, following strict hygiene and safety guidelines.

Experienced Bar Attendant with 7 of hands-on experience in busy bar settings, skilled in providing high-quality service, preparing drinks, and creating a welcoming atmosphere for guests. Known for quick service, excellent communication, and ability to handle high-volume situations with ease. Looking to contribute to a vibrant team and enhance guest experiences through outstanding service and product knowledge.

- Delivered prompt, friendly service, preparing and serving a wide range of beverages, including cocktails, spirits, and non-alcoholic drinks.

- Engaged with guests to provide a positive experience, handling special requests and resolving issues effectively.

- Supported the bar manager with stock control, conducting regular inventory checks, and maintaining a well-organized bar area.

- Processed payments accurately, managed cash handling, and completed end-of-shift reconciliation.

- Adhered to health and safety guidelines, ensuring cleanliness and hygiene standards were consistently met.