Rebecca Early
LITTLE MOUNTAIN,QLD
Summary
Spirited professional driven to work hard and promoting terrific organizational, data entry and problem solving capabilities. A reliable Attendance Clerk offering a background in documenting disciplinary issues, reporting on truancy and managing student account data. Collaborative Attendance Clerk well-trained in ID ATTEND and dedicated to maintaining positive relationships with school personnel. A competent employee with more than 7 years of experience handling tasks in busy office settings. Offering exceptional communication, reasoning and computer skills. Meticulous Attendance Clerk in charge of large attendance datasets, maintaining and tracking delinquency trends for 2000 person student body. Proficient in online attendance tracking and management protocol, handling sensitive personal documents and details pertaining to student circumstances with discretion. Personable and empathetic liaison with approachable demeanour when making calls to parents regarding attendance-related concerns.
Overview
35
35
years of professional experience
Work History
Student Attendance Officer
Meridan State College
01.2017 - Current
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Input daily attendance information into office database for 2000 student school.
- Checked records for accuracy and completeness, and corrected errors.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Called parents and guardians to inquire about late or truant students.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
Teacher Aide
Meridan State College
01.2010 - Current
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behaviour modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
Waitress
Caloundra RSL
06.2008 - 06.2012
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Administrative Officer
Commonwealth Bank Of Australia, CBA
12.1988 - 10.2007
- Created, prepared, and delivered reports to various departments.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Created and maintained databases to track and record customer data.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Trained and supervised employees on office policies and procedures.
- Developed and implemented strategies to streamline office operations.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
Education
Certificate III Education Support - Education Support
Mooloolaba TAFE
Mooloolaba12.2009
Skills
- Data Entry
- Trained in ID ATTEND
- Discipline Documentation
- Verbal and Written Communication
- Attendance Records Maintenance
- Telephone Etiquette
- Written and Interpersonal Communication
Additional Information
Current Blue card
Current First Aid Certificate
Timeline
Student Attendance Officer
Meridan State College
01.2017 - Current
Teacher Aide
Meridan State College
01.2010 - Current
Waitress
Caloundra RSL
06.2008 - 06.2012
Administrative Officer
Commonwealth Bank Of Australia, CBA
12.1988 - 10.2007
Certificate III Education Support - Education Support
Mooloolaba TAFE
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