Summary
Overview
Work History
Education
Skills
Certification
Availability
Timeline
Generic

Rebecca Ferraro

Edithvale,VIC

Summary

A highly motivated and dedicated professional seeking a full-time position that presents opportunities for growth, learning, and advancement. I am eager to transition into a new industry or field, where I can leverage my existing skills and expertise to drive success and contribute to growth. With a strong desire to continuously develop and refine my professional abilities, I am confident in my ability to make a meaningful impact and thrive in a new career

Overview

8
8
years of professional experience
1
1
Certification

Work History

PASTRY CHEF

Cutie Croissants
08.2021 - Current
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Organized and attended markets and special events to showcase products, network with other businesses and attract new customers.
  • Managed day-to-day business operations.

FRONT OF HOUSE

Millers Bread Kitchen
11.2022 - 08.2023
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.

FRONT OF HOUSE

Mr. Jackson
05.2019 - 08.2021
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Greeted new customers, discussed specials, and took drink orders.
  • Streamlined communication between front-of-house staff members through efficient use of technology tools like POS systems or reservation software.

FRONT OF HOUSE

Pt. Leo Estate
10.2017 - 01.2018
  • Elevated fine dining experience with refined menu offerings and exceptional presentation techniques.
  • Actively participated in staff meetings and training sessions to stay current on industry trends, elevating the overall fine dining experience for guests.
  • Organized wine tastings and pairing events to educate customers on fine dining options available at the establishment.
  • Trained new servers on fine dining etiquette and company standards, improving overall team performance.

FRONT OF HOUSE

Casa De Playa
01.2016 - 05.2019
  • Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
  • Increased overall kitchen efficiency through effective communication with front-of-house staff regarding order details and special requests.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

Australian Barista School, CBD College -

Australian Barista School
Melbourne, VIC
2017

Certificate 3 in Hospitality and Tourism -

Atep
Mornington, VIC
01.2015

Skills

  • Front of House Management
  • Menu Planning
  • Pastry Techniques
  • Point of sale system operations
  • Teamwork
  • Rostering
  • Food Presentation
  • Time Management
  • People Person
  • Recordkeeping and File Management
  • Office Administration
  • Attention to Detail

Certification

  • Food Safety and Regulation
  • Basic Food Handlers, 2021
  • Food Safety Supervisor, 2021
  • Certificate 3 Tourism & Hospitality
  • RSA
  • Barista Training

Availability

Full time Monday to Friday.

I operate my home business Saturday & Sundays.

Timeline

FRONT OF HOUSE

Millers Bread Kitchen
11.2022 - 08.2023

PASTRY CHEF

Cutie Croissants
08.2021 - Current

FRONT OF HOUSE

Mr. Jackson
05.2019 - 08.2021

FRONT OF HOUSE

Pt. Leo Estate
10.2017 - 01.2018

FRONT OF HOUSE

Casa De Playa
01.2016 - 05.2019

Australian Barista School, CBD College -

Australian Barista School

Certificate 3 in Hospitality and Tourism -

Atep

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Rebecca Ferraro