Rebecca Filiadis
Clyde North,VIC
Summary
Motivated professional seeking opportunities to acquire new skills and take on fresh challenges. Eager to contribute to business growth by leveraging newly gained expertise and assuming greater responsibilities in the workplace.
Results-oriented professional with 11+ years of experience in the fast-paced retail and manufacturing sectors. Demonstrated adaptability to changing business needs, delivering exceptional customer service and maintaining operational efficiency. Recognized for high productivity, strong organizational skills, and a commitment to meeting deadlines in high-pressure environments.
Key Skills:
- Customer Service: Adept at providing outstanding service, ensuring positive customer experiences.
- Inventory Management & Sales Support: Extensive experience in managing inventory and supporting sales efforts to drive business performance.
- Teamwork & Communication: Strong communicator with a collaborative approach, excelling in team environments and ensuring smooth operations.
- Adaptability & Problem-Solving: Quick to adapt to new challenges, learn new skills, and adjust to changing priorities in fast-paced settings.
Highly motivated and adaptable individual with expertise in efficient multitasking and problem-solving. Demonstrated ability to work independently and quickly master new tools and systems. Seeking entry-level opportunities to apply skills and contribute to organizational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail Worker
ALDI SUPERMARKETS
Beaconsfield , Victoria
04.2024 - Current
- Deliver exceptional customer service to enhance the shopping experience
- Restock and organise shelves to maintain inventory and store appearance
- Skilled at multi-tasking and performing to a high standard
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Operated cash register to process payments from customers accurately and efficiently.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Production line worker
Dulux Industrial Powder Coating Lines
Dandenong South, Victoria
01.2024 - 04.2024
- Operated production lines, ensuring efficient and high quality output
- Prepared and mixed chemical batches for paint manufacturing
- Packaged finished products according to company standards
- Managed extruders in the milling process
- Adhere to strict safety protocols and procedures
- Prepared raw materials for production line operations.
- Maintained production machines and equipment.
- Operated machinery according to safety regulations.
- Monitored production output and adjusted accordingly.
- Reported any malfunctions or breakdowns in the production process to supervisors immediately.
- Loaded and unloaded materials from conveyor belts as required.
- Identified defective products during quality assurance inspections.
- Cleaned work areas regularly to ensure a safe working environment.
Process Operator
BlueScope Steel
Hastings , Victoria
01.2022 - 04.2024
- Company Overview: Western Port
- Safe operation of machinery
- Forklift operations
- Operating a slitter & Recoiler
- Loading/unloading coils
- De-banding coils
- Reading schedules / computer skills
- Working within a team
- Western Port
- Assisted in troubleshooting processes when problems occurred.
- Maintained accurate records of daily operations in accordance with safety protocols.
- Conducted regular inspections of equipment for potential hazards or malfunctions.
- Worked closely with engineering teams on system design projects.
- Provided training and guidance to junior staff members on proper operation procedures.
- Collaborated with other departments to meet production goals while maintaining quality standards.
- Operated all equipment in accordance to company directions.
- Used daily system logs to document production information, discussing issues with management.
- Used hand trucks and forklifts to unload, load and transport items.
- Produced quality products by palletizing, packaging and assembling finished items.
- Met or exceeded target for on-time customer shipments.
Bakery Assistant
Coles Supermarket
Eden Rise Berwick, VIC
10.2015 - 12.2021
- Company Overview: Eden Rise Berwick VIC 3806
- Welcoming customer by greeting them, in person or on the telephone; answering or referring inquiries
- Assist with daily preparation of baked goods both fresh and frozen
- Cleaning duties
- Use POS to log markdown pricing on old stock
- Other tasks as requested/ required by management
- Eden Rise Berwick VIC 3806
Deli Assistant
Coles Supermarket
Eden Rise Berwick, VIC
01.2015 - 10.2015
- Company Overview: Eden Rise Berwick VIC 3806
- Welcoming customer by greeting them, in person or on the telephone; answering or referring inquiries
- Assist with daily preparation and storage of deli item both fresh and frozen
- Cleaning duties
- Use POS to log markdown pricing on old stock
- Other tasks as requested/ required by management
- Eden Rise Berwick VIC 3806
Dairy Assistant
Coles Supermarket
Eden Rise Berwick, VIC
01.2014 - 01.2015
- Company Overview: Eden Rise Berwick VIC 3806
- Welcoming customer by greeting them and assisting with stock enquiries where appropriate
- Assist with daily presentation of cold room stock
- Cleaning duties
- Use POS to log markdown pricing on old stock
- Other tasks as requested/ required by management
- Eden Rise Berwick VIC 3806
Bakery Assistant
Coles Supermarket
Eden Rise Berwick, VIC
01.2013 - 01.2014
- Company Overview: Eden Rise Berwick VIC 3806
- Welcoming customer by greeting them, in person or on the telephone; answering or referring inquiries
- Assist with daily preparation of baked goods both fresh and frozen
- Cleaning duties
- Use POS to log markdown pricing on old stock
- Other tasks as requested/ required by management
- Eden Rise Berwick VIC 3806
Bakery Assistant
Coles Supermarket
Eden Rise Berwick, VIC
10.2012 - 01.2013
- Company Overview: Eden Rise Berwick VIC 3806
- Using a computerised tell system/ barcode scanner
- Assisting customers with Self-service queries and concerns
- Processing sales using store cards/ coupons/ vouchers
- Processing sales using cash – counting correct change etc
- Offering assistance to any customer in the store and/ or directing to them to the appropriate department
- Eden Rise Berwick VIC 3806
Education
Cert 3 & 4 - Fitness
VFA Learning
Narre WarrenCertificate 3 - Health Service Assistance
AHT- All Health Training
Narre WarrenVCAL - Yr12
Kambrya College
Skills
- Quick learner
- Work well under pressure
- Adaptive team player
- Organisational skills
- Interpersonal skills
- Register operation
- Stock replenishment
- Point of sale systems
- Problem-solving aptitude
- Adaptability
- Multitasking Abilities
- Safety protocols and procedures
- Housekeeping skills
- Production Standards
- Quality Control
- Team building
- Mechanical Aptitude
- Inventory Management
- Worksite safety
- Equipment Cleaning
- Reliability
- Assembly protocols
- Product finishing
- Safety Procedures
- Operate machinery
- Professionalism
- Critical Thinking
- Detail orientation
- Basic Math Skills
Hobbies and Interests
- Movies
- Socialising
- CrossFit (Competitive & club)
- Reading
- Spending time with family & Friends
Refereedetails
Referee on Request.
Certification
Certificate Three - Health Service Assistance
Certificate three & Four - Health & Fitness
Timeline
Retail Worker
ALDI SUPERMARKETS
04.2024 - Current
Production line worker
Dulux Industrial Powder Coating Lines
01.2024 - 04.2024
Process Operator
BlueScope Steel
01.2022 - 04.2024
Bakery Assistant
Coles Supermarket
10.2015 - 12.2021
Deli Assistant
Coles Supermarket
01.2015 - 10.2015
Dairy Assistant
Coles Supermarket
01.2014 - 01.2015
Bakery Assistant
Coles Supermarket
01.2013 - 01.2014
Bakery Assistant
Coles Supermarket
10.2012 - 01.2013
Cert 3 & 4 - Fitness
VFA Learning
Certificate 3 - Health Service Assistance
AHT- All Health Training
VCAL - Yr12
Kambrya College
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