- Enjoy participating in crossfit for overall physical and mental well-being
- Pilates
- Mindfulness Practices
- Hiking
- Photography
- Music
- Baking
- Documenting and sharing travel experiences
- Road Trips
Rebecca Filiadis
Clyde North
Summary
Dynamic and reliable healthcare professional with hands-on experience in the Emergency Department at Dandenong Hospital, specializing in the transportation of critically ill patients to diagnostic imaging and moving patients within the ED and to wards. Skilled in room cleaning and bed preparation, ensuring a clean and safe environment for patients. Thrives in fast-paced, high-pressure settings, with a proven ability to adapt quickly and maintain efficiency. Completed placement resulting in a casual position, now seeking full-time hours to continue contributing to patient care and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Service Assistant
Monash Health
11.2024 - Current
- Trained in first aid procedures to provide prompt response during emergencies or medical concerns that may arise during shifts.
- Effectively managed time-sensitive situations by prioritizing tasks based on urgency and importance.
- Supported clients'' mobility by assisting with transfers, walking, and other ambulatory needs.
- Developed strong rapport with each individual under my care.
- Used discretion when handling confidential information.
- Utilized critical thinking skills to adapt services based on individual requirements.
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Facilitated mobility assistance for patients with limited physical capabilities, utilizing proper body mechanics to prevent injuries for both parties involved.
Retail Assistant
Aldi Supermarket
04.2024 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
Manufacturing Process Operator
Bluescope Steel
01.2022 - 01.2024
- Collaborated with team members to meet daily production goals and deadlines.
- Reduced equipment downtime through regular maintenance and proactive troubleshooting efforts.
- Supported new product development initiatives by assisting engineers with prototype assembly and testing procedures.
- Safeguarded employee safety by strictly adhering to OSHA guidelines, conducting regular safety audits, and providing thorough training on equipment usage.
- Provided guidance and support to junior operators, fostering a positive team environment conducive to learning and professional growth.
- Enhanced product quality by closely monitoring production metrics and making adjustments to machinery as needed.
- Contributed to cost reduction efforts by identifying opportunities to minimize waste and improve efficiency in the manufacturing process.
- Improved production efficiency by streamlining manufacturing processes and implementing lean principles.
- Consistently met or exceeded daily production targets while maintaining a strict focus on quality control measures.
- Maintained a clean and organized work environment, adhering to 5S principles for efficient workspace management.
- Increased throughput by identifying bottlenecks in the production line and implementing targeted solutions.
- Kept machinery operating at optimal performance levels through routine inspections, calibration checks, and timely repairs.
- Maintained accurate inventory records through diligent tracking of raw materials, work-in-progress, and finished goods.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
Bakery Assistant
Coles Supermarket
10.2012 - 12.2021
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Contributed to inventory management efforts by conducting routine stock checks and promptly replenishing items as needed.
- Boosted bakery sales by providing exceptional customer service and suggestive selling of products.
- Reduced food waste by closely monitoring product shelf life and implementing proper rotation procedures for optimal freshness.
- Participated in regular staff meetings to discuss ways to improve overall bakery operations and achieve sales targets.
- Provided valuable feedback to the baking team regarding product quality, taste, and presentation for continuous improvement purposes.
- Aided in maintaining a safe work environment by adhering to health code regulations during food handling processes.
- Handled customer inquiries in a professional manner, addressing concerns and providing appropriate solutions for increased satisfaction levels.
- Collaborated with the baking team to ensure timely availability of fresh products throughout the day.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Measured and mixed ingredients accurately to assist in baking process.
Education
Certificate III - Personal Service Assistant
All Health Training
Narre Warren, VIC10-2024
Certificate - First Aid
All Health Training
Narre Warren, VIC08-2024
Certificate IV - Health And Fitness
Victorian Fitness Acadamy
Narre Warren, VIC09-2015
Skills
- Strong organization
- Motivational skills
- Appointment scheduling
- Document preparation
- Confidentiality
- Strong work ethic
- Customer service
- Time management
- Team collaboration
- Flexible schedule
- Medical terminology
- Client relations
- Complex Problem-solving
- Training staff
- Transporting Patients
- POS systems
- Cash handling accuracy
- Complaint handling
- Loss prevention awareness
- Inventory management proficiency
- Stockroom organization
- Inventory replenishment
- Friendly and helpful
- Reliable and responsible
- Attention to detail
- Honest and dependable
- Strong communication and interpersonal skills
- Adaptable and flexible
- Positive customer engagement
- Safety and cleanliness standards
- Excellent written and verbal communication
Certification
- Forklift Certification
- First Aid Certification
Interests
Timeline
Personal Service Assistant
Monash Health
11.2024 - Current
Retail Assistant
Aldi Supermarket
04.2024 - Current
Manufacturing Process Operator
Bluescope Steel
01.2022 - 01.2024
Bakery Assistant
Coles Supermarket
10.2012 - 12.2021
- Forklift Certification
- First Aid Certification
Certificate III - Personal Service Assistant
All Health Training
Certificate - First Aid
All Health Training
Certificate IV - Health And Fitness
Victorian Fitness Acadamy
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