REBECCA FITZSIMMONS
Merewether,NSW
Summary
I am a detail-oriented individual with exceptional creative, administrative and relationship building skills. I have proven ability to handle multiple tasks effectively and efficiently in fast-paced environments and am recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives with reliability and dedication
Overview
23
23
years of professional experience
Work History
HAIRDRESSING APPRENTICE
Langdon Hair Salon, Shag Hair Salon
01.2023 - 03.2025
- Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.
- Gained proficiency in various hairdressing techniques, such as cutting, colouring, and styling, through hands-on training under experienced stylists.
- Improved customer retention with exceptional interpersonal skills and attentive service.
SALON MANAGER
Langdon Hair Salon
01.2020 - 12.2024
- Managed cash flow, business transactions, banking, and accounting processes.
- Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Fostered a positive working environment, resulting in high employee retention rates.
- Scheduled employees to maintain adequate coverage during business hours.
DAYSPA RECEPTIONIST
UTOPIA Skin and Spa
01.2019 - 01.2022
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
- Expedited check-in procedures by confirming appointments, verifying client information, and updating records as necessary.
- Streamlined spa operations for increased efficiency by handling administrative tasks such as inventory management and staff scheduling.
SALON RECEPTIONIST
Hair Aus Salon, Beaumont On Beaumont Salon, Sugar Suite Salon
01.2004 - 01.2008
- Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
- Processed payments accurately, handling cash transactions and balancing daily sales reports.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Updated customer records and maintained accurate client information.
- Operated multi-line telephone system to answer and direct high volume of calls.
RETAIL SALES ASSISTANT
Ruby Rhubarb, Fun For Kids, Crossroads, Payless
01.2002 - 01.2007
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
Education
DIP - INTERIOR DESIGN
01.2013
CERT IV - COLOUR CONSULTING
01.2012
CERT IV - DESIGN
01.2011
CERT III - CHILDRENS SERVICES
01.2004
HIGH SCHOOL - undefined
WEST WALLSEND HIGH SCHOOL
01.2004
Skills
- Customer Service
- Sales
- Visual Merchandising
- Design
- Administration
- Relationship building
Timeline
HAIRDRESSING APPRENTICE
Langdon Hair Salon, Shag Hair Salon
01.2023 - 03.2025
SALON MANAGER
Langdon Hair Salon
01.2020 - 12.2024
DAYSPA RECEPTIONIST
UTOPIA Skin and Spa
01.2019 - 01.2022
SALON RECEPTIONIST
Hair Aus Salon, Beaumont On Beaumont Salon, Sugar Suite Salon
01.2004 - 01.2008
RETAIL SALES ASSISTANT
Ruby Rhubarb, Fun For Kids, Crossroads, Payless
01.2002 - 01.2007
CERT IV - COLOUR CONSULTING
CERT IV - DESIGN
CERT III - CHILDRENS SERVICES
HIGH SCHOOL - undefined
WEST WALLSEND HIGH SCHOOL
DIP - INTERIOR DESIGN
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