Rebecca Giddings
Port Augusta West,SA
Overview
13
13
years of professional experience
Work History
Automotive Spray Painter
Rex Davies Crash Repairs
01.2023 - Current
- Enhanced final finishes by meticulously preparing surfaces, including sanding, masking, and priming.
- Increased customer satisfaction by delivering high-quality workmanship in line with industry standards and client expectations.
- Supported collision repair department by seamlessly blending new paint into existing finishes for a factory-like appearance after repairs were made.
- Ensured long-lasting results by properly curing applied paints according to manufacturer specifications using specialized equipment such as infrared lamps or baking ovens when necessary.
- Displayed strong problem-solving abilities in troubleshooting various issues related to paint formulas or application techniques to achieve desired results.
- Reduced paint waste by accurately calculating required materials for each job and optimizing spray techniques.
- Improved overall vehicle appearance by expertly applying clear coats, ensuring smooth transitions between layers.
- Maintained a clean and organized work environment to ensure efficiency and prevent contamination of painting process.
Banking Specialist
Commonwealth Bank
11.2021 - 11.2023
- Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
- Maintained excellent client relations, resulting in increased referrals and repeat business.
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed risk effectively by conducting thorough credit assessments and adhering to established lending guidelines.
- Presented products and services to customers using in-depth knowledge to answer questions.
- Investigated and resolved account issues by offering applicable options to customers.
Customer Service
Ian’s Western Hotel
01.2015 - 01.2022
- Maintained close floor surveillance over assigned area to detect irregularities
- Monitored adherence to all gaming regulations consistently.
- Maintained compliance with departmental and company policies and procedures
- Processed monetary transactions with focus on data security and protecting patron privacy
Teller
Westpac
01.2019 - 06.2021
- Kept accurate drawer counts with correct handling of cash transactions
- Identified suspected fraud based on behavioral and transaction markers
- Maintained strict compliance with banking standards, regulations, and laws
- Deepened customer relationships through knowledgeable support for day-to-day banking needs
- Developed solid relationships with staff, customers, and vendors
- Served customers by going above-and-beyond to offer exceptional support for all needs
Bookkeeper
M.G Construction
01.2012 - 01.2014
- Handled records for30+ customers with accurate account updates and order processing
- Utilized Reckon to organize accounting records, and draft reports
- Assisted with tax process by preparing records and statements
- Kept depository accounts current and accurate with timely reconciliations
- Received, recorded, and banked cash, checks, and vouchers
- Oversaw day-to-day accounting needs, including processing payments and invoices
Education
RSA RSG RP
Responsible Person
Certificate4 - Customer Engagement
Australian Collage
Cronulla01.2020
Certificate3 - business administration
Tafe SA
Berri01.2008
Skills
- Excellent customer service skills
- Developed clear communication skills and Problem-solving skills
- Have patience and a positive attitude
- Accelerated a willingness to go the extra mile
- Abide Banking law compliance
- Communicated fraud identification
- Excited product sales
- Proposed product promotion
- Adhere to Policies And Procedures
Timeline
Automotive Spray Painter
Rex Davies Crash Repairs
01.2023 - Current
Banking Specialist
Commonwealth Bank
11.2021 - 11.2023
Teller
Westpac
01.2019 - 06.2021
Customer Service
Ian’s Western Hotel
01.2015 - 01.2022
Bookkeeper
M.G Construction
01.2012 - 01.2014
Certificate3 - business administration
Tafe SA
RSA RSG RP
Responsible Person
Certificate4 - Customer Engagement
Australian Collage
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