Rebecca Greenway
Withcott,QLD
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
17
17
years of professional experience
Work History
Registered Nurse
St Vincents Private Hospital Toowoomba
09.2016 - Current
- Utilised critical thinking skills to prioritise nursing interventions based on patients acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Assisted in the training and mentorship of new nursing staff members and students, , fostering a supportive learning environment, contributing to a positive work environment and high-quality patient care.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skilfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanour.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilising interventions.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of medical-surgical nursing.
- Provided education on disease management strategies to empower patients in self-care activities throughout their recovery journey.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Assistant in Nursing
Downs Superior Nursing Agency
10.2013 - 05.2016
- Provided high-quality personal care to multiple different medical organisations and patient in-home care in Darling Downs areas.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Assisted patients with out of home activities such as shopping and medical appointments.
Office Manager
HomeFresh Organics Delivery E-Services
01.2008 - 06.2014
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Coordinated office technology upgrades, including assisting in building and launching new online customer and administration program enhancing overall efficiency and data security.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Reduced environmental impact by initiating recycling program and promoting paperless processes.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Education
Grad. Dip. of Cosmetic Nursing And Injectables
Australasian Academy of Cosmetic Dermal Science
Perth, WA06-2024
Bachelor of Science - Nursing Science
University of Southern Queensland
Toowoomba, QLD06-2016
Certificate III in Business
Axial
QLD, Australia02-2009
Skills
- Medication and IV administration
- Direct patient care
- Patient assessments
- Strong clinical judgment
- Infection control measures
- Patient monitoring
- Care plan development
- Professional bedside manner
- Documentation and charting
- Care planning
Timeline
Registered Nurse
St Vincents Private Hospital Toowoomba
09.2016 - Current
Assistant in Nursing
Downs Superior Nursing Agency
10.2013 - 05.2016
Office Manager
HomeFresh Organics Delivery E-Services
01.2008 - 06.2014
Grad. Dip. of Cosmetic Nursing And Injectables
Australasian Academy of Cosmetic Dermal Science
Bachelor of Science - Nursing Science
University of Southern Queensland
Certificate III in Business
Axial
Similar Profiles
Eade JungEade Jung
Assistant Catering Manager at St Vincents Private HospitalAssistant Catering Manager at St Vincents Private Hospital
Sabreena FauxSabreena Faux
Enrolled Nurse at St Vincent's Private Hospital ToowoombaEnrolled Nurse at St Vincent's Private Hospital Toowoomba
Kelly SmithKelly Smith
Medical Secretary at Dr Rosenstengel, St Vincents' Private HospitalMedical Secretary at Dr Rosenstengel, St Vincents' Private Hospital