Rebecca Harp
Balga,WA
Summary
Adept at multitasking and customer service, I enhanced customer satisfaction at Burbridge Tavern by efficiently managing high-volume events and maintaining a well-stocked bar. Leveraging strong knowledge of liquor and responsible alcohol service, I contributed to a positive, safe environment, showcasing my ability to handle difficult customers with an engaging personality.
Overview
5
5
years of professional experience
Work History
Bartender
Burbridge Tavern
12.2023 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Car Detailer
Northfleet Bus And Vehicle Hire
05.2024 - 06.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Maintained clean, tidy and safe work environment.
- Shined vehicle windows and windshields to remove water spots.
Bartender
Nollamara Sports & Recreation Club
07.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Housekeeping Cleaner
Blackrock Caravan Park
08.2019 - 10.2019
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Scrubbed ensuite and public bathrooms, removing soap scum, mold and excess dirt from sinks and shower areas.
- Restocked supplies , replacing toilteries , liners and soaps.
- Created chechlists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Education
Year 10 -
Wyndham District High School
Wyndham, WA2004
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Engaging personality
- Responsible Alcohol Service
- Handling Difficult Customers
- Bar Equipment Familiarity
- Changing beer kegs
Cert III Civil construction
will be attending a course starting 7th October 2024 every Monday and Tuesday until 27th March 2025
Additional Information
I love working mostly outdoors and love learning new skills to be able to have a wide range of knowledge.
Certification
- Responsible Service of Alcohol
Timeline
Car Detailer
Northfleet Bus And Vehicle Hire
05.2024 - 06.2024
Bartender
Burbridge Tavern
12.2023 - 11.2024
Bartender
Nollamara Sports & Recreation Club
07.2023 - 01.2024
Housekeeping Cleaner
Blackrock Caravan Park
08.2019 - 10.2019
Year 10 -
Wyndham District High School
Similar Profiles
Elaine BocconcelliElaine Bocconcelli
Ranch Hand at K.C. Burbridge Llc.Ranch Hand at K.C. Burbridge Llc.
Darrell BurbridgeDarrell Burbridge
NA at Burbridge Services Inc.NA at Burbridge Services Inc.
Raven MurphyRaven Murphy
Hostess/ Waitress at Not Your Mamas Café and TavernHostess/ Waitress at Not Your Mamas Café and Tavern