Rebecca Hayward

McKern & Associates

12.2011 - 12.2023

Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Displayed absolute discretion at handling confidential information.
Attended meetings, took notes and tracked action items.
Used discretion when handling confidential information.
Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
Served as point of contact between clients and managerial staff.
Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services for Director & Senior Staff.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Handled incoming mail, bills and invoices and completed appropriate actions.
Maintained entire family's schedule and organized events.
Coordinated appointments with medical professionals for Director.