Rebecca Hede
Summary
Proactive and goal-oriented professional with strong time management and problem-solving abilities. Recognised for reliability, adaptability, and quick skill acquisition. Committed to driving team success and contributing to organisational growth. Adapts quickly in response to changing situations, inspires and guides others to achieve shared goals, handles stress and setbacks effectively, staying calm under pressure to maintain performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Head of Reward Governance
AIA Australia
01.2024 - Current
- Managing AIA Australia’s reward governance and disclosure activities
- Ensure compliance with APRA regulations relating to CPS511
- Developed and tested controls to ensure compliance
- Executive remuneration management
- Witting board papers relating to CPS511 and Executive Remuneration
- Presented at Parliament House on the impact of workplace loneliness at part of AIA Impact program
Senior Manager People Advisory and Data Governance
AIA Australia
08.2021 - 12.2023
- Lead team of 7 People Advisors that support the organisation on all HR related questions, ranging from policy advice to end to end management of employee relations matters
- Transformed a poorly resourced team that were working excessive hours into a productive team with high engagement rates, whilst expanding service offering and exceeding SLA’s
- Lead the team to move away from being transactional to coaching and upskilling leaders in managing underperformance
- Selected to be part of AIA Impact program for leaders to partner with not-for-profit organisation
Business Process Improvement Manager - Global
AECOM
08.2020 - 08.2021
- Manage global transitions of work to HR Service Centre in Manila
- Initiate, develop and lead global and local process improvements projects
- Built relationships and gained support from key global stakeholders quickly, consequently approached to lead Global Onboarding Improvement projects
- Revised Global Onboarding Workday Business Process, resulting in more engaging communications to managers and new hires and positive feedback from stakeholder groups
- Transitioned recruitment activities from North America to centralised team in Manila = $200k savings
Manager HR Service Delivery – Asia Pacific
AECOM
04.2018 - 08.2020
- Project Lead for roll out of ServiceNow case management platform (including Chat and IVR) – using Agile project methodology
- Project Lead for design and implementation of MyHR – Self Service portal (ServiceNow platform)
- Manage Knowledge Transfer to the new HR Shared Service team for 15 countries across Asia Pacific
- Successfully stood up new HR Service Delivery Model for APAC (including Workday)
- Transitioned Onboarding process from 15 countries to centralised team in Manila = $250K savings
- Transitioned HR Admin tasks from Melbourne, Shanghai and Hong Kong to Manila = $175K savings
Manager People Services – Australia and New Zealand
AECOM
02.2016 - 04.2018
- Management of team of 10 People Services Advisors that support the Australia and New Zealand business of 3,500 employees
- Transformed a disengaged team with low morale, producing work with high errors into a customer focused team that had fun at work, produced excellent outputs and received great feedback
- Implemented an interim case management system – eConnect to manage workload
- Promoted to Principal Professional
Senior Human Resources Business Partner
AECOM
04.2012 - 02.2016
- Chair of the Melbourne Diversity and Inclusion Committee
- Human Resources Business Partner for five business lines supporting approximately 300 staff
- Project Lead for HR Shared Services Project
- Developed and implemented change management plan that allowed AECOM to move to a new space and work with Activity Based Working principals
- Responsible for writing the successful WEGEA Employer of Choice Submission
People and Performance Advisor
AECOM
11.2009 - 04.2012
- Project Manager for the Australia and New Zealand Graduate Induction for 2011 & 2012
- Humans Resources Advisor for two business lines, supporting approximately 250 staff
- Developed and piloted 2012 graduate rotation for new graduates, including secondment to client’s
- Promoted to Senior Professional
Graduate Recruitment Advisor (Fixed Term Contract)
Shell Australia
02.2009 - 10.2009
- Screened over 2,500 applications, conducted over 200 telephone interviews, and facilitated 4 Shell Recruitment Assessment Centers across 3 locations (Perth, Melbourne and Auckland)
- Exceeded all Service Level Agreements and improved graduate feedback results by 45%
Local Services Stabilisation Advisor (short-term International Assignment)
Shell Malaysia
10.2008 - 02.2009
- Managed the upgrading of Operating Procedures and Job Aids for the team new HR Shared Service team in Malaysia
- Responsible for transition local HR work to team in Malaysia
- Project completed on time and budget and errors were below accepted rate of 2%
HR Local Services Advisor (fixed Term Contract)
Shell Australia
10.2007 - 10.2008
- HR Support to the Shell Geelong Refinery
- Selected from a team of 10 to be the only team member to go to Malaysia for a workshop and then on international assignment for 5 months as part of the HR Online global project
Education
Bachelor of Commerce - Human Resource Management And Management
Murdoch University
Perth, WASkills
- Flexible and adaptable
- Organizational skills
- Positive Energy
- Resilience
- Leading others
Certification
- Lean Six Sigma Green Belt Lean 6 2021
- Workday HCM Fundamentals - Workday Learning Centre 2020
Timeline
Head of Reward Governance
AIA Australia
01.2024 - Current
Senior Manager People Advisory and Data Governance
AIA Australia
08.2021 - 12.2023
Business Process Improvement Manager - Global
AECOM
08.2020 - 08.2021
Manager HR Service Delivery – Asia Pacific
AECOM
04.2018 - 08.2020
Manager People Services – Australia and New Zealand
AECOM
02.2016 - 04.2018
Senior Human Resources Business Partner
AECOM
04.2012 - 02.2016
People and Performance Advisor
AECOM
11.2009 - 04.2012
Graduate Recruitment Advisor (Fixed Term Contract)
Shell Australia
02.2009 - 10.2009
Local Services Stabilisation Advisor (short-term International Assignment)
Shell Malaysia
10.2008 - 02.2009
HR Local Services Advisor (fixed Term Contract)
Shell Australia
10.2007 - 10.2008
Bachelor of Commerce - Human Resource Management And Management
Murdoch University
Similar Profiles
KARAN JURANIKARAN JURANI
Claims Manager at AIA AustraliaClaims Manager at AIA Australia
Michael FisherMichael Fisher
General Manager Performance and Optimisation at AIA AustraliaGeneral Manager Performance and Optimisation at AIA Australia
Akata HuynhAkata Huynh
Customer Care/Claims Consultant at AIA AustraliaCustomer Care/Claims Consultant at AIA Australia
Kristen Lennis-HarveyKristen Lennis-Harvey
General Manager – Bancassurance & Partnerships at AIA AustraliaGeneral Manager – Bancassurance & Partnerships at AIA Australia
Aelander MootoosamyAelander Mootoosamy
Head of Centre of Expertise – People Performance & Reward at C-CARE Group (Member of CIEL Group)Head of Centre of Expertise – People Performance & Reward at C-CARE Group (Member of CIEL Group)