Rebecca Hicks
Toowoomba
Summary
Experienced aged care professional specializing in empathy-driven mobility assistance and medication administration to enhance client well-being. Proficient in care planning, record keeping, and cultural sensitivity to ensure personalized and respectful support. Committed to fostering emotional resilience and continuous improvement in home-based aged care services.
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Empathetic and compassionate Aged Care Worker with background in providing emotional support, personal care assistance, and promoting physical activity for elderly clients. Possess strengths in managing care plans effectively, understanding various medical conditions related to aging, and using assistive equipment safely. Previous work has resulted in improved quality of life for residents through personalized attention and holistic care.
Overview
5
5
years of professional experience
Work History
Community & Home Care
Feros Care
Toowoomba
12.2025 - Current
- Supported clients with personalized care plans, ensuring consistent adherence to health protocols and improving overall client satisfaction in home settings.
- Supported clients in managing medication schedules, ensuring adherence to treatment plans and improving overall health outcomes.
- Assessed client living environments to identify safety risks, implementing adjustments that enhanced daily independence and reduced accident occurrences.
- Coordinated personalized care visits to align with client preferences, increasing service satisfaction and fostering stronger community trust.
- Delivered tailored personal care activities that enhanced client comfort and promoted sustained engagement within their home environments.
- Arranged transportation and appointment logistics for clients, reducing scheduling conflicts and enhancing timely access to essential healthcare services.
Veteran and Age Care
Harwell Homecare
Toowoomba
02.2025 - 11.2025
- Monitored medication schedules and physical therapy routines to ensure veteran clients' adherence, improving overall health stability and reducing emergency incidents.
- Facilitated social engagement activities tailored to veterans and elderly clients, enhancing their emotional well-being and increasing overall program participation.
- Facilitated social engagement activities tailored for elderly veterans, fostering community connection and enhancing emotional wellbeing.
- Delivered personalized mobility assistance to veterans and elderly clients, increasing their independence and enhancing daily living safety.
- Provided emotional support and crisis intervention for veterans and elderly clients, fostering trust and improving client retention within care programs.
- Supported veterans and elderly clients in managing nutrition and hydration, promoting better health outcomes and reducing hospital readmissions.
- Educated veterans and elderly clients on managing chronic conditions, increasing their confidence in self-care and reducing dependency on emergency services.
- Observed and recorded changes in veterans' mental health status, enabling timely interventions that enhanced overall client safety and care responsiveness.
- Facilitated social integration activities for veterans and elderly clients, enhancing community participation and improving overall client wellbeing.
- Administered coordinated transport arrangements for veterans and elderly clients, ensuring timely access to medical appointments and enhancing overall care continuity.
Disability Support
Quality Lifestyle Support
Toowoomba
11.2020 - 12.2024
- Assessed individual communication needs and adapted support techniques to enhance client engagement, resulting in improved social interaction and well-being.
- Facilitated personalized daily living activities to promote client independence, resulting in increased engagement and overall well-being.
- Prepared individualized care plans incorporating client preferences, which strengthened trust and improved consistency in support delivery.
- Observed client behavioral cues to adjust support methods dynamically, promoting a safer environment and enhancing client trust during daily interactions.
- Supported clients in managing medication schedules, ensuring adherence and reducing the risk of health complications through consistent oversight.
- Enhanced client nutritional intake through customized meal preparation and feeding assistance, contributing to improved health outcomes and daily energy levels.
- Facilitated transportation arrangements for clients to access community resources, increasing participation and enhancing their social integration opportunities.
- Conducted thorough daily safety checks and assisted with personal hygiene routines, ensuring client comfort while maintaining a secure living environment.
Skills
- Empathy
- Mobility assistance
- Record keeping
- Care planning
- Emotional resilience
- Cultural sensitivity
- Medication administration
- Conflict resolution
- Active listening
- Housing keeping
- Medication management
- Emotional support provision
- PPE use
- Client engagement strategies
References
- Louise Wilson, Feros Care, 0407 163 246
- Darren Walker, Quality Lifestyle Support, 0466 822 870
Certificate’s
- Certificate 111 in Individual Support
- Certificate in CPR & First Aid
- Dementia certificate
- Multiple NDIS certificates
- Blue card and yellow card
Timeline
Community & Home Care
Feros Care
12.2025 - Current
Veteran and Age Care
Harwell Homecare
02.2025 - 11.2025
Disability Support
Quality Lifestyle Support
11.2020 - 12.2024