Rebecca Hodge
Ringwood Nth
Summary
With three years of experience in the funeral business, I have developed a strong skill set, knowledge base, and expertise that make me a qualified candidate for the position of location manager. Interpersonal and teamwork skills are exceptional, allowing for effective collaboration with others. Extensive experience and confidence in the funeral industry further enhance the ability to excel in this role.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Arranger Conductor
Le Pine Funerals
08.2022 - Current
- Company Overview: Invocare
- Ability to Care, Support and guide families through the Funeral process
- To provide emotional support to both clients and their families
- Navigates complex situations, Families and dynamics
- Experience with diverse Cultures, Traditions, Rituals and Religious beliefs
- Excellent planning, organising and time management skills
- Demonstrates the companies CARE values
- Believes and strives to help with Local marketing and community involvement
- Communicates clearly requests and instruction’s and ensures they are followed
- Remains composed under pressure
- Confidently can handle and diffuse situations, anticipate and solve situations
- Demonstrated ability to work cooperatively and harmoniously with other team members
- Ability to lead, encourage, promote and enhance competent and caring team members
- Supports Induction processes and Initiatives
- Active JCC committee member for the past 12 months
- Clear understanding of reporting processes and escalation
- Competent computer skills in all requirements of an Arranger/Conductor role
- Competent in administrative roles at branch level
- Invocare
Lifestyle Assistant
Calvary Millward Aged Care
01.2016 - 07.2022
- Company Overview: previously JAPARA
- Ability to write accurate and intensive person centred Care Plans
- Resourceful and capable with excellent problem solving skills
- Excellent planning, organising and time management skills
- Well-developed ability to build strong relationships with interdisciplinary teams
- Excellent interpersonal and communication skills
- To provide emotional support to both clients and their families
- Demonstrated ability to work cooperatively and harmoniously with other team members
- Ability to lead, encourage, promote and enhance a competent and caring lifestyle team
- Strong understanding of the Quality Aged Care standards
- Experience in developing, delivering an engaging client centred lifestyle Programs
- Competent computer skills in online documentation systems, Word documents
- Competent skills in Zoom, Microsoft teams
- Currently OH&S volunteer representative for Millward
- (completed a 5 day online training/course 2021, 1 day refresher course 2022)
- Previously JAPARA
Personal Care Assistant
Calvary Millward Aged Care
01.2012 - 01.2016
- Company Overview: previously JAPARA
- To provide professional personal care to clients with a wide range of both physical and cognitive limitations
- To help/assist to complete ADL to clients that required assistance
- To provide a level of care that helps retain the clients abilities, respecting their dignity and encouraging independence where possible
- To use manual and electric hoists and equipment to help aid in the clients care
- Awareness into every individual client by having knowledge and good understanding of each individual Care Plan and needs
- To provide emotional support, respect and empathy
- To aid and assist with nutrition and hydration to clients that require assistance
- To monitor and document any medical assistance required
- Working closely with co-workers in all interdisciplinary teams
- Good understanding of reporting and documentation systems/procedures
- Previously JAPARA
Personal Care Assistant
Silver Circle
01.2005 - 01.2006
- Company Overview: Home Care
- To provide professional care to clients with a wide range of physical and cognitive limitations
- To provide professional care within the clients own home/environment
- To provide professional support in aiding clients with hygiene care and ADLs
- To provide a level of care that helps retain the clients abilities and dignity where possible
- To provide professional support with aiding clients to attend appointments and assist with personal shopping
- To use manual and electric hoists and equipment to help aid in clients care
- To use and maintain equipment such as respirators used to aid clients
- To maintain and monitor clients with indwelling catheters and stomach pegs
- To provide a professional service to clients needing assistance in maintaining a clean and hygienic living environment
- Home Care
Education
Certificate 4 - Leisure and Health
Skills Training Australia
01.2017
Certificate 3 - Aged Care
Swinburne Institute of TAFE
01.2004
Skills
- Strong Organizational Skills
- Cross-Departmental Teamwork
- Strong Detail Management
- Client Engagement
- Client Interaction
- Effective Team Collaboration
- Team-Oriented Approach
- Effective Time Management
- Effective Organizational Skills
- Collaborative Teamwork
- Effective Listening
- Informed Decision-Making
- In-depth product Knowledge
Certification
Full unrestricted Victorian Drivers licence
Accomplishments
- To be nominated as the Occupational health and Safety representative for my current workplace.
- To have been nominated and Awarded a 2022 Deakin Community award in recognition of an outstanding contribution to the Deakin Community for my professional care provided to my clients throughout the Covid 19 pandemic.
Timeline
Arranger Conductor
Le Pine Funerals
08.2022 - Current
Lifestyle Assistant
Calvary Millward Aged Care
01.2016 - 07.2022
Personal Care Assistant
Calvary Millward Aged Care
01.2012 - 01.2016
Personal Care Assistant
Silver Circle
01.2005 - 01.2006
Certificate 3 - Aged Care
Swinburne Institute of TAFE
Certificate 4 - Leisure and Health
Skills Training Australia
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