Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
References
Timeline
Generic

Rebecca Horton

Preston,VIC

Summary

Dedicated and self-motivated social services worker with a strong commitment to building trust and advocating for clients from diverse backgrounds and age groups. Specialized in mental health, family violence, and homelessness. Recognized for being respectful and compassionate, with a professional approach supported by 10 years of experience. A defining characteristic of my career is my unwavering dedication to caring for others.

Overview

14
14
years of professional experience

Work History

FAMILY SERVICES PRACTITIONER

Anglicare Victoria
10.2017 - Current
  • Manage a case-load of 9 families for a 6-month support period
  • Conduct fortnightly outreach appointments with clients, working on their family goal plans
  • Conduct initial assessments and regular risk assessments
  • Utilise active listening and Motivational Interviewing skills
  • Work collaboratively with multidisciplinary care teams
  • Attend regular care team meetings
  • Complete referrals for adults, young people and children
  • Complete funding applications for families to support goal plans
  • Write detailed case notes in a timely manner

COMMUNITY MENTAL HEALTH PRACTITIONER

Mind Australia
01.2015 - 10.2017
  • Case-manage 13 clients at a time, across PHaMs and homelessness programs
  • Conduct weekly appointments with clients working on recovery goals
  • Attend appointments and meetings alongside clients
  • Write detailed case notes in a timely manner
  • Work on an Individual Recovery Plan with each client
  • Liaise with support workers from other agencies
  • Run intake assessments at Upton House psychiatric unit for homelessness program
  • Conduct regular risk assessments with clients
  • Utilise active listening skills

CHILDCARE WORKER

Early Learning Centre
07.2013 - 12.2013
  • Supported children aged 6 months to 5 years with early learning activities
  • Coordinated and implemented activities in infant and kindergarten rooms
  • Assisted with everyday personal care needs
  • Worked with children with special needs and complex behavioural issues
  • Liaised with staff and parents

HOMELESSNESS FAMILY SUPPORT WORKER

UnitingCare Harrison
06.2011 - 05.2012
  • Case-managed 20 homeless families at a time
  • Conducted weekly visits to homeless families
  • Attended appointments and meetings alongside clients
  • Called and followed up with clients on a weekly basis
  • Wrote detailed case notes
  • Worked on a goal-centered case plan with each family
  • Liaised with support workers from other agencies

CUSTOMER SUPPORT OFFICER

UnitingCare Harrison
07.2010 - 02.2011
  • Performed receptionist role
  • Supported clients by directing them to appropriate support/service
  • Monitored support staff whereabouts
  • Inputted data entry into CODA program
  • Performed general administration tasks
  • Coordinated 'Operation Santa Christmas Appeal'

Education

Bachelor of Social Science - Bachelor of Social Science

Australian Catholic University
Fitzroy, VIC
11.2014

Certificate III in Children’s Services -

Box Hill TAFE
01.2013

Skills

  • Case Management
  • Risk Assessment
  • Interdisciplinary Collaboration
  • Trauma-Informed approach
  • Community Outreach
  • Motivational Interviewing
  • Effective Communication Skills
  • Recovery-focused holistic approach
  • Team cooperation

Awards

  • Received a place on the Dean’s List for outstanding academic achievement in Bachelor of Social Science in 2010 and 2014.
  • Most recent grades in Bachelor of Social Science: Psychology (DI), Sociology of Race & Ethnicity (DI), Drama (HD), Quantitative Research Methods (HD).

Volunteer Experience

Friend’s Mentor Program, Anglicare Victoria, Box Hill, VIC, 2014 - 2016

Duties: Drove a primary school aged child from their school to their foster home on a weekly basis, as well as occasional babysitting to support the foster placement.


Salvation Army Thrift Shop, Salvation Army, Ashburton, VIC, 2014-2015

Duties: Sorted through community donations on a weekly basis, managing input and output on the shelves, working in a team of volunteers and paid employees.


Mother and Baby Support Program, Camcare, Camberwell, VIC, 2012

Duties: Provided babysitting for children aged two and under while their mothers participated in a support group for first-time mothers at risk of postnatal depression.


World Vision Kid’s Hope Mentor, Uniting Church, Glen Waverley, VIC, 2010-2011

Spent one hour a week with a disadvantaged child at a primary school, building up a supportive relationship over an 18-month period, assisting the child with emotional and social development.


Material Aid/Christmas Appeal, UnitingCare Harrison, Wantirna South, VIC, 2009 - 2011

Duties: Interviewed and assessed walk-in clients for material aid support, working alongside the Intake, Assessment and Planning workers, performing extensive data entry into the SHIP program, facilitating distribution of gifts in the Operation Santa Christmas Appeal.


Children’s Disability Support, Interchange Outer East, Ferntree Gully, VIC, 2008-2010

Duties: Accompanied a group of primary school aged children with disabilities on all-day outings, worked alongside a team of volunteers and paid employees, responding quickly and sensitively to challenges.

References

Referees available upon request.

Timeline

FAMILY SERVICES PRACTITIONER

Anglicare Victoria
10.2017 - Current

COMMUNITY MENTAL HEALTH PRACTITIONER

Mind Australia
01.2015 - 10.2017

CHILDCARE WORKER

Early Learning Centre
07.2013 - 12.2013

HOMELESSNESS FAMILY SUPPORT WORKER

UnitingCare Harrison
06.2011 - 05.2012

CUSTOMER SUPPORT OFFICER

UnitingCare Harrison
07.2010 - 02.2011

Certificate III in Children’s Services -

Box Hill TAFE

Bachelor of Social Science - Bachelor of Social Science

Australian Catholic University
Rebecca Horton