Summary
Overview
Work History
Skills
Timeline
Generic

Rebecca Jones

Emerald

Summary

Skilled Office Assistant in office administration and payroll processing, I excel in fostering positive work cultures and maintaining confidentiality. My organizational skills and ability to multitask have consistently improved efficiency. Open and willing to gain more knowledge for the required position.

Overview

19
19
years of professional experience

Work History

Office Manager

Gazbek Industries
04.2020 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Transferred and directed phone calls, guests, and mail to correct staff members.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.

Sales Administrator

Four Real Industrial And Safety
09.2018 - 09.2019
  • Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
  • Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Administrative Office Manager

Mackay Concrete Pumping
05.2005 - 02.2015
  • Created a welcoming office environment by maintaining clean, organized spaces for staff use.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
  • Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.
  • Streamlined office processes by implementing efficient organizational systems and procedures.

Skills

  • Customer Service
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Clear oral/written communication
  • Administrative Support
  • Payroll Processing

Timeline

Office Manager

Gazbek Industries
04.2020 - Current

Sales Administrator

Four Real Industrial And Safety
09.2018 - 09.2019

Administrative Office Manager

Mackay Concrete Pumping
05.2005 - 02.2015
Rebecca Jones