Summary
Overview
Work History
Education
Skills
Photography, painting, reading, tea cups & tea, cooking
Certification
Timeline
Generic
Rebecca Kyte

Rebecca Kyte

Oberon,NSW

Summary

Dependable housekeeper offering 8-year history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Receptionist

Jenolan Caves Reserve Trust
08.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.

Housekeeper

Jenolan Caves Reserve Trust
07.2014 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Documented and reported all necessary facility and building repairs observed.
  • Changed bed linens and collected soiled linens for cleaning.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Polished glass surfaces and windows.
  • Adhered to professional house cleaning checklist.
  • Established and maintained clean and comfortable environments in public areas by vacuuming, cleaning windows and dusting.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Removed waste paper and other trash from premises to designated area.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Dusted picture frames and wall hangings with cloth.
  • Cleaned and stocked all rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.

Duty Manager

Jenolan Caves Reserve Trust
04.2016 - 05.2018
  • Took care of fire alarm during grave yard shift.
  • Took care of any guest enquires.
  • Looked after and maintained public areas inside main building cleaning vacuuming et.
  • Answered all calls directed to duty manager phone.

Apprentice Chef/Kitchen Hand

Jenolan Caves Reserve Trust
02.2007 - 11.2008
  • Prepared cooking ingredients for chef.
  • Set up food stations by following chef's orders.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Maintained well-organized mise en place to keep work efficient and consistent.
  • Used food inventory and supplies resourcefully to prevent waste and avoid unnecessary ordering from vendors.
  • Performed other tasks as assigned by sous chef or chef
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.

Education

No Degree - Animation

Charles Sturt University
Wagga Wagga, NSW

Certificate IV - Design

Bathurst Tafe
Bathurst, NSW
12.2011

Certificate III - Visual Arts

Bathurst Tafe
Bathurst, NSW
07.2010

Certificate II - Visual Arts

Bathurst Tafe
Bathurst, NSW
06.2010

Skills

  • Cleaning techniques
  • Hazardous Chemical Training
  • Exceptional Time Management
  • Cleaning Bathrooms
  • Housekeeping
  • Folding clean laundry
  • Equipment Cleaning
  • Sorting and washing laundry
  • Teamwork
  • Sorting and Labeling
  • Time Management
  • Greet Guests
  • Process Payments
  • Telephone Skills
  • Customer Service
  • Verbal and Written Communication
  • Organization Skills
  • Email Software
  • Visitor Check-In
  • Reception Desk Management

Photography, painting, reading, tea cups & tea, cooking

I like taking pictures when ever something catches my eye and painting is something that relaxes me. Photography and painting I can't express my emotions through color and imagery. I like to read usually fantasy novels or read manga (graphic novel) it's nice to read something and be transpo to another world.

I really love tea and tea cups all different kinds my dream is to open up a tea shop and do my painting and photography on the side.

Certification

Level 3 chemical safety

Working at heights

Timeline

Receptionist

Jenolan Caves Reserve Trust
08.2022 - Current

Duty Manager

Jenolan Caves Reserve Trust
04.2016 - 05.2018

Housekeeper

Jenolan Caves Reserve Trust
07.2014 - Current

Apprentice Chef/Kitchen Hand

Jenolan Caves Reserve Trust
02.2007 - 11.2008

No Degree - Animation

Charles Sturt University

Certificate IV - Design

Bathurst Tafe

Certificate III - Visual Arts

Bathurst Tafe

Certificate II - Visual Arts

Bathurst Tafe

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Rebecca Kyte