REBECCA LARIA
Northmead,NSW
Summary
Dynamic business development and hospitality professional with a proven track record in the hospitality industry. Skilled in maintaining high dietary standards while effectively supervising and motivating catering staff to excel in their roles. Recognized for enhancing operational efficiency and cultivating a collaborative work environment, consistently driving team performance to achieve organizational objectives. Committed to contributing to organizational growth and success through reliable, adaptable leadership and a strong focus on delivering exceptional results. Passionate about fostering an atmosphere of excellence that empowers teams to thrive.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Unit Manager
Compass Group, Eurest
03.2024 - Current
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Developed training programs to enhance team performance and operational efficiency.
- Implemented process improvements that reduced waste and optimized resource allocation.
- Mentored staff on best practices, fostering a culture of continuous improvement.
- Conduct negotiations
• Manage payment terms and cash flow, including
accurate and timely billing of clients
• Take responsibility and ownership for client issues
across areas of remit
• Work effectively with clients to build long term and
mutually beneficial relationships
Identify and create new business opportunities:
• Actively seek to identify business opportunities
• Embed a culture of cross-selling and selling additional
services
Manage contracts to provide services:
• Manage requests for additional (non-contracted)
services effectively
• Understand role in client retention
• Understand the scope of work required, including the
contract terms and conditions
Manage sub-contracting arrangements
• Understand scope of work required from subcontractors,
including contract terms and conditions - Managed budget allocations, ensuring alignment with organizational goals and objectives.
Unit Manager (Catering Manager) - Astra Zeneca
Compass Group, Eurest
05.2022 - 03.2024
- Oversaw daily operations ensuring compliance with health and safety regulations.
- Implemented cost-saving initiatives improving overall operational efficiency.
- Coordinated inventory management processes optimizing supply chain logistics.
- Led cross-functional teams in executing strategic projects aligning with o
- Fostered strong relationships with clients enhancing customer satisfaction and retention rates.
- Ensured compliance with regulations and standards through regular compliance checks, staff education, and policy updates.
- Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.
- Optimized inventory management to reduce waste and ensure availability of daily stock requirements
Various Roles and Responsibilities
SPOTLESS SERVICES
07.2007 - 05.2022
- Astra Zeneca Pharmaceuticals, Catering Manager
- Thales Underwater Systems, Site Manager
- WesTrack, Catering Assistant and Barista
- Coca-Cola, Catering Assistant and Barista
- Panasonic, Catering Assistant and Barista
- Woolworths, Catering Assistant and Barista
- Pymble Ladies College, Catering Assistant and Barista
Food & Beverage Attendant / Barista
CRINITI'S RESTAURANT
07.2005 - 07.2007
Food & Beverage Attendant / Barista
THE TEA TREE CAFE
04.2004 - 06.2005
Food & Beverage Attendant / Barista
IL TRATTAROA PIZZERIA
01.2004 - 11.2004
Food & Beverage Attendant
THE DISH RESTAURANT, PACIFIC INTERNATIONAL HOTEL
06.2003 - 12.2003
Food & Beverage Attendant
DAVO'S TRATTORIA
10.2002 - 05.2003
Food & Beverage Attendant
STEDMANS HOSPITALITY AGENCY
11.2001 - 01.2002
Tour Guide / Japanese Translator
AWB PHOTO & FILM COMPANY SYDNEY
09.2001 - 10.2001
Travel Consultant
OVERSEAS TRAVEL SERVICE P/L
12.1999 - 10.2000
Casual Food & Beverage Attendant
INFERNO PIZZERIA, BROADWAY
09.1999 - 02.2000
Food & Beverage Attendant/Barista
NOVOTEL SYDNEY ON DARLING HARBOUR HOTEL
05.1998 - 08.1999
- Also trained to work in the Gaming Lounge of Hotel
Food & Beverage Attendant
BAY VISTA CAFÉ
08.1997 - 05.1998
Casual Food & Beverage Attendant
VAGABOND CRUISES, SYDNEY
12.1997 - 03.1998
Food & Beverage Attendant
OLD SYDNEY PARK ROYAL (NOW KNOWN AS THE HOLIDAY INN OLD SYDNEY)
01.1997 - 08.1997
Food & Beverage Attendant
HYATT REGENCY (ALSO KNOWN AS MILLENNIUM HOTEL)
02.1996 - 01.1997
- In the Japanese Restaurant “Yoshino” and Bar Attendant/Barista in the “Xu: Bar & Bistro Lobby Lounge
Casual Food & Beverage Attendant
GLEDSWOOD WINERY
01.1996 - 01.1996
Education
Fundamental Course
Sabre Centre
Hospitality Management
Macleay College
01.1997
Skills
- Flexible
- Effective communication
- Effective organizational skills
- Effective communication
- Operational management
- Proficient in Microsoft Office
- Proficient in Outlook
- Budget management expertise
- Experience with multiple internal databases
- Budget oversight
- Client relationship management
Certification
- Food Safety Supervisor 2019
- Barista Course
Timeline
Unit Manager
Compass Group, Eurest
03.2024 - Current
Unit Manager (Catering Manager) - Astra Zeneca
Compass Group, Eurest
05.2022 - 03.2024
Various Roles and Responsibilities
SPOTLESS SERVICES
07.2007 - 05.2022
Food & Beverage Attendant / Barista
CRINITI'S RESTAURANT
07.2005 - 07.2007
Food & Beverage Attendant / Barista
THE TEA TREE CAFE
04.2004 - 06.2005
Food & Beverage Attendant / Barista
IL TRATTAROA PIZZERIA
01.2004 - 11.2004
Food & Beverage Attendant
THE DISH RESTAURANT, PACIFIC INTERNATIONAL HOTEL
06.2003 - 12.2003
Food & Beverage Attendant
DAVO'S TRATTORIA
10.2002 - 05.2003
Food & Beverage Attendant
STEDMANS HOSPITALITY AGENCY
11.2001 - 01.2002
Tour Guide / Japanese Translator
AWB PHOTO & FILM COMPANY SYDNEY
09.2001 - 10.2001
Travel Consultant
OVERSEAS TRAVEL SERVICE P/L
12.1999 - 10.2000
Casual Food & Beverage Attendant
INFERNO PIZZERIA, BROADWAY
09.1999 - 02.2000
Food & Beverage Attendant/Barista
NOVOTEL SYDNEY ON DARLING HARBOUR HOTEL
05.1998 - 08.1999
Casual Food & Beverage Attendant
VAGABOND CRUISES, SYDNEY
12.1997 - 03.1998
Food & Beverage Attendant
BAY VISTA CAFÉ
08.1997 - 05.1998
Food & Beverage Attendant
OLD SYDNEY PARK ROYAL (NOW KNOWN AS THE HOLIDAY INN OLD SYDNEY)
01.1997 - 08.1997
Food & Beverage Attendant
HYATT REGENCY (ALSO KNOWN AS MILLENNIUM HOTEL)
02.1996 - 01.1997
Casual Food & Beverage Attendant
GLEDSWOOD WINERY
01.1996 - 01.1996
Hospitality Management
Macleay College
Fundamental Course
Sabre Centre