Rebecca Lei
Balwyn
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
COLOUR CONSULTANT
Porter's Paints
04.2023 - Current
- Extensive experience providing expert colour consultations to clients in various industries and settings
- Utilized strong product knowledge to effectively assist customers in finding the best products for their needs
- Evaluated room layouts, lighting conditions, and architectural features to determine optimal colour selections for each space.
- Completed colour matches for customers ensuring we were able to to provide them with the colour they wanted.
- Assisted clients in selecting colors that complemented their personal style, resulting in increased confidence in design choices.
SALES ASSISTANT
SOHO Workshop
09.2022 - Current
- Assisted clients in selecting and purchasing products, resulting in increased sales and customer satisfaction
- Demonstrated strong product knowledge and provided exceptional customer service
- Organised bridal parties ensuring customers had a stress free lead up to their wedding day
- Completed Stock take
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Implemented customer feedback system to identify and address areas for improvement.
Childcare Assistant
Rocket Early Learning Centre
01.2022 - Current
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Assisted the centre in coordinating and organising events being held at the centre to ensure a smooth running day
- Provided extra support for children with special needs by adapting activities or offering one-on-one assistance when necessary.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
RETAIL SALES ASSOCIATE
Tarocash Doncaster Westfield
11.2021 - 07.2022
- Excellent customer service skills, consistently achieving high sales targets and positive customer reviews
- Skilled at merchandising, creating visually appealing displays and maintaining organized inventory levels
WAITRESS
Rococos Glenferrie
04.2021 - 05.2021
- Skilled in suggesting menu items and providing detailed descriptions to enhance customers' dining experience
- Extensive experience in providing exceptional customer service and meeting strict service standards
Education
Advanced Diploma of Building Design - Architecture
RMIT University
Melbourne, VIC06-2026
High School Diploma -
Methodist Ladies College
Kew, VIC12-2020
Skills
- AutoCAD proficiency
- Project management
- Time management
- Team collaboration
- Client consultation
- Colour theory expertise
- Colour theory application
- Customer service
Languages
Chinese
Native or Bilingual
Timeline
COLOUR CONSULTANT
Porter's Paints
04.2023 - Current
SALES ASSISTANT
SOHO Workshop
09.2022 - Current
Childcare Assistant
Rocket Early Learning Centre
01.2022 - Current
RETAIL SALES ASSOCIATE
Tarocash Doncaster Westfield
11.2021 - 07.2022
WAITRESS
Rococos Glenferrie
04.2021 - 05.2021
Advanced Diploma of Building Design - Architecture
RMIT University
High School Diploma -
Methodist Ladies College
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