Rebecca Limbrick
Carrum Downs,VIC
Summary
Experienced individual with a proven track record of providing exceptional customer service and sales support in busy and diverse retail environment. Excellent multitasker, capable of working in fast-paced environments and adapting to diverse customer needs. Productive supervising experience whilst encouraging the best results out of my team and reaching companies monthly targets.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Acting Canteen Manager
Summit Canteen
02.2022 - 07.2024
- Customer Service at Rowellyn Park Primary School.
- Liaise with School Office.
- Canteen Counter Sales, cash handling.
- Fast paced, high volume food preparation of up to 180 orders within a limited timeframe.
- Healthy food preparation including Salads, Sandwiches, Hot and Cold food.
- Food safety of temperatures for hot and cold food.
- Oven, Fridge and freezer temperature record keeping for Council regulatory requirements.
- Regular Stocktake, Replenish stock and Date checking.
- Print online order sheet and labels.
Office/Warehouse Assistant
Avenal Hats
10.2021 - 01.2022
- Data Entry
- Labelling Inventory
- Warehouse sorting
Print Estimator / Print Production Manager
Snap Printing
05.2008 - 03.2012
- Provided comprehensive cost analysis for production teams, resulting in better budget management.
- Analyzed historical data to develop more accurate estimates for future projects.
- Maintained a thorough understanding of print equipment capabilities to provide accurate estimates on specialized jobs.
- Reduced turnaround times by implementing efficient estimation processes and software.
- Maintained strong relationships with suppliers, keeping abreast of industry trends and innovations in print technology.
- Liaise with Managing Director regarding staff and Monthly targets.
- Fostered positive relationships with staff through clear communication of estimate details, facilitating cohesive project execution.
- Streamlined workflows by developing standardized templates for common print jobs.
- Increased profitability by identifying cost-saving opportunities throughout the print production process.
- Trained junior estimators on best practices for accuracy, efficiency, and professionalism in their work.
- Consistently met deadlines under pressure by prioritizing tasks effectively based on project requirements and timelines.
- Improved customer satisfaction through accurate and timely print estimates for projects.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
- Utilized cost-estimating software to streamline estimating processes and produce accurate and reliable estimates.
- Delivered consulting services to advise clients on cost-saving strategies and best practices.
- Coordinated efforts between sales, design, and production teams to meet tight deadlines without sacrificing quality.
- Enhanced print production efficiency by implementing streamlined processes and project management strategies.
- Organized workflow efficiently to optimize daily throughput while maintaining focus on budgetary constraints.
- Ensured compliance with safety standards through regular staff facility inspections.
- Maintained inventory control systems, reducing stockouts and minimizing excess supplies.
- Conducted thorough quality checks on all printed materials, ensuring adherence to brand guidelines and specifications.
- Reduced waste and saved costs for the company by optimizing resource allocation in the print production department.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Enforced health and safety protocols to promote safe working environment.
Customer Service / Estimator
Snap Printing
12.1993 - 05.2008
- Delivered exceptional customer service, addressing inquiries promptly and professionally.
- Increased customer satisfaction by providing exceptional service and maintaining strong relationships with clients. I was advertised as the face of Snap Printing Frankston in the Local Paper.
- Streamlined operations by implementing efficient processes and procedures.
- Implemented and developed new staff training processes.
- Prepare, Program, Maintain, and Operate Digital Print Machines.
- Oversaw routine maintenance and scheduled services to keep equipment functioning at peak levels.
- Reviewed and approved invoices and payments, verifying accuracy of expenses.
- Collaborated with graphics department to ensure design feasibility within client budgets and print expectations.
Office Administrator / Receptionist
Frankston City Press Holdings Pty Ltd
11.1992 - 11.1993
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Reconciled account files and produced monthly reports.
- Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Banking and Petty Cash
- Liaise with Managing Director.
Receptionist
Frankston City Press Holdings Pty Ltd
08.1989 - 09.1992
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained paper filing systems for easy retrieval of information.
- Data Entry of Employee Timesheets.
Education
Certificate II in Printing And Graphic Arts -
Chisholm Institute
Frankston06-2024
Graphic Design Essentials -
Open Colleges
Remote Online10-2017
Apply First Aid & Management of Anaphylaxis -
Health Guard First Aid
Bayswater, VIC01-2011
Year 10 -
Monterey High School
Frankston North, VIC12-1988
Skills
- Customer Service Sales and Estimating
- Effective Leadership
- Time Management
- Attention to Detail
- Dependable and Responsible
- Teamwork and collaboration
- Planning work schedule
- Staff Training
- Conflict Resolution
- Safety Compliance
- Inventory Tracking
- Order Processing
Certification
- Drivers License
Timeline
Acting Canteen Manager
Summit Canteen
02.2022 - 07.2024
Office/Warehouse Assistant
Avenal Hats
10.2021 - 01.2022
Print Estimator / Print Production Manager
Snap Printing
05.2008 - 03.2012
Customer Service / Estimator
Snap Printing
12.1993 - 05.2008
Office Administrator / Receptionist
Frankston City Press Holdings Pty Ltd
11.1992 - 11.1993
Receptionist
Frankston City Press Holdings Pty Ltd
08.1989 - 09.1992
Certificate II in Printing And Graphic Arts -
Chisholm Institute
Graphic Design Essentials -
Open Colleges
Apply First Aid & Management of Anaphylaxis -
Health Guard First Aid
Year 10 -
Monterey High School
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