Rebecca Livingstone
Summary
Talented customer service operator experience in retail and hospitality industry. Driven to succeed in whatever comes my way. Open to learning new things. Always arrive on time. Quick thinker. Not afraid to give anything ago.
Traffic management professional prepared to contribute to efficient traffic operations. Proven ability to maintain safe and orderly traffic flow through effective control measures. Focused on team collaboration and adaptable to changing conditions, ensuring consistency and reliability in operations.
Overview
24
24
years of professional experience
Work History
Traffic Controller / Electrical Spotter
Barleys Traffic Management
11.2023 - Current
- Trained new staff on traffic control procedures and safety protocols.
- Monitored site conditions to anticipate hazards and respond proactively.
- Supervised traffic flow to ensure safety and compliance with regulations.
- Implemented best practices for communication among team members during events.
- Maintained a safe work environment by adhering to strict safety protocols while performing tasks in high-traffic conditions.
- Provided clear communication to drivers regarding lane closures, detours, and other essential information using hand signals or electronic devices.
PCA
Myself
01.2022 - Current
- Provided compassionate personal care and assistance to clients, ensuring comfort and safety.
- Assisted clients with daily living activities, promoting independence and dignity.
- Advocated for clients' needs and preferences, fostering trust and positive relationships in caregiving.
Bartender
Face To Face Touring Group
12.2021 - Current
- Trained and mentored new bartenders on techniques, service standards, and operational procedures.
- Created a welcoming atmosphere through exceptional customer service and effective communication skills.
- Handled cash transactions accurately, maintaining financial integrity in daily operations.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Owner/Operator
Maddison Cut And Colour
06.2008 - Current
- Qualified Hairdresser.
- Offered highly skilled & diverse salon services to over 5-20 daily customers, including cuts, colour services & extensions.
- Day to day running of business.
Traffic Controller
JV Recruitment
07.2022 - 04.2023
- Directed traffic flow to ensure safety and efficiency at work sites.
- Monitored construction activities for adherence to safety regulations and protocols.
- Coordinated with site managers to optimize traffic control plans based on project needs.
- Trained junior staff on best practices for traffic management and safety compliance.
Photo Lab Technician / Customer Service Associate
Big W
02.2002 - 04.2016
- Worked at:
- Big W Griffith NSW 2002-2006
- Big W Shepparton Vic 2006 - 2012
- Big W Werribee Vic 2012 - 2016
- Maintained customer service & satisfaction with forward-thinking strategies focused on addressing customer needs & resolving concerns.
- Maintained store presentation & cleaning, worked as part of a team and also on my own.
- Work Health & Safety was maintained at all times.
Customer Service Cashier
McDonalds
06.2002 - 06.2012
- Worked at:
- McDonald's Griffith NSW 2002 - 2005
- McDonald's Shepparton East Vic 2010 - 2012
- Customer Service, packing orders, cash handling, resolved customer complaints, cleaning.
Education
Traffic Control - Management - White card - First Aid, Construction
Procon Training
Rockbank, Vic07.2021
Certificate of Completion - Responsible Service of Alcohol Program
Victorian Commission For Gambling And Liquor Regulations
Melbourne, Vic01.2018
Certificate IV in Hairdressing - Hairdressing
AITT
Melbourne, Vic11.2014
Certificate II & III in Hairdressing - Hairdressing
Griffith TAFE NSW
Griffith, NSW12.2001
Skills
- Staff hiring
- Business marketing
- Business planning and development
- Strategic planning
- Account management
- Operations management
- Sales oversight
- Sales and marketing
- Client relationship building
- Two-way radio proficiency
- Visual observation
- Valid VIC driver's license
- Radio communication
- Time management
- Multitasking Abilities
- Attention to detail
- Problem-solving
- Organizational skills
- Teamwork and collaboration
- Traffic monitoring
- Decision-making
- Critical thinking
- Active listening
- Excellent communication
- Task prioritization
- Street closure procedures
- Written communication
- Relationship building
- Microsoft Excel
- Pedestrian traffic assessments
- Traffic control technician
- Time settings calculations
- Multitasking
Timeline
Traffic Controller / Electrical Spotter
Barleys Traffic Management
11.2023 - Current
Traffic Controller
JV Recruitment
07.2022 - 04.2023
PCA
Myself
01.2022 - Current
Bartender
Face To Face Touring Group
12.2021 - Current
Owner/Operator
Maddison Cut And Colour
06.2008 - Current
Customer Service Cashier
McDonalds
06.2002 - 06.2012
Photo Lab Technician / Customer Service Associate
Big W
02.2002 - 04.2016
Certificate IV in Hairdressing - Hairdressing
AITT
Certificate II & III in Hairdressing - Hairdressing
Griffith TAFE NSW
Traffic Control - Management - White card - First Aid, Construction
Procon Training
Certificate of Completion - Responsible Service of Alcohol Program
Victorian Commission For Gambling And Liquor Regulations