Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Livingstone

Summary

Talented customer service operator experience in retail and hospitality industry. Driven to succeed in whatever comes my way. Open to learning new things. Always arrive on time. Quick thinker. Not afraid to give anything ago.

Traffic management professional prepared to contribute to efficient traffic operations. Proven ability to maintain safe and orderly traffic flow through effective control measures. Focused on team collaboration and adaptable to changing conditions, ensuring consistency and reliability in operations.

Overview

24
24
years of professional experience

Work History

Traffic Controller / Electrical Spotter

Barleys Traffic Management
11.2023 - Current
  • Trained new staff on traffic control procedures and safety protocols.
  • Monitored site conditions to anticipate hazards and respond proactively.
  • Supervised traffic flow to ensure safety and compliance with regulations.
  • Implemented best practices for communication among team members during events.
  • Maintained a safe work environment by adhering to strict safety protocols while performing tasks in high-traffic conditions.
  • Provided clear communication to drivers regarding lane closures, detours, and other essential information using hand signals or electronic devices.

PCA

Myself
01.2022 - Current
  • Provided compassionate personal care and assistance to clients, ensuring comfort and safety.
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Advocated for clients' needs and preferences, fostering trust and positive relationships in caregiving.

Bartender

Face To Face Touring Group
12.2021 - Current
  • Trained and mentored new bartenders on techniques, service standards, and operational procedures.
  • Created a welcoming atmosphere through exceptional customer service and effective communication skills.
  • Handled cash transactions accurately, maintaining financial integrity in daily operations.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Owner/Operator

Maddison Cut And Colour
06.2008 - Current
  • Qualified Hairdresser.
  • Offered highly skilled & diverse salon services to over 5-20 daily customers, including cuts, colour services & extensions.
  • Day to day running of business.

Traffic Controller

JV Recruitment
07.2022 - 04.2023
  • Directed traffic flow to ensure safety and efficiency at work sites.
  • Monitored construction activities for adherence to safety regulations and protocols.
  • Coordinated with site managers to optimize traffic control plans based on project needs.
  • Trained junior staff on best practices for traffic management and safety compliance.

Photo Lab Technician / Customer Service Associate

Big W
02.2002 - 04.2016
  • Worked at:
  • Big W Griffith NSW 2002-2006
  • Big W Shepparton Vic 2006 - 2012
  • Big W Werribee Vic 2012 - 2016
  • Maintained customer service & satisfaction with forward-thinking strategies focused on addressing customer needs & resolving concerns.
  • Maintained store presentation & cleaning, worked as part of a team and also on my own.
  • Work Health & Safety was maintained at all times.

Customer Service Cashier

McDonalds
06.2002 - 06.2012
  • Worked at:
  • McDonald's Griffith NSW 2002 - 2005
  • McDonald's Shepparton East Vic 2010 - 2012
  • Customer Service, packing orders, cash handling, resolved customer complaints, cleaning.

Education

Traffic Control - Management - White card - First Aid, Construction

Procon Training
Rockbank, Vic
07.2021

Certificate of Completion - Responsible Service of Alcohol Program

Victorian Commission For Gambling And Liquor Regulations
Melbourne, Vic
01.2018

Certificate IV in Hairdressing - Hairdressing

AITT
Melbourne, Vic
11.2014

Certificate II & III in Hairdressing - Hairdressing

Griffith TAFE NSW
Griffith, NSW
12.2001

Skills

  • Staff hiring
  • Business marketing
  • Business planning and development
  • Strategic planning
  • Account management
  • Operations management
  • Sales oversight
  • Sales and marketing
  • Client relationship building
  • Two-way radio proficiency
  • Visual observation
  • Valid VIC driver's license
  • Radio communication
  • Time management
  • Multitasking Abilities
  • Attention to detail
  • Problem-solving

  • Organizational skills
  • Teamwork and collaboration
  • Traffic monitoring
  • Decision-making
  • Critical thinking
  • Active listening
  • Excellent communication
  • Task prioritization
  • Street closure procedures
  • Written communication
  • Relationship building
  • Microsoft Excel
  • Pedestrian traffic assessments
  • Traffic control technician
  • Time settings calculations
  • Multitasking

Timeline

Traffic Controller / Electrical Spotter

Barleys Traffic Management
11.2023 - Current

Traffic Controller

JV Recruitment
07.2022 - 04.2023

PCA

Myself
01.2022 - Current

Bartender

Face To Face Touring Group
12.2021 - Current

Owner/Operator

Maddison Cut And Colour
06.2008 - Current

Customer Service Cashier

McDonalds
06.2002 - 06.2012

Photo Lab Technician / Customer Service Associate

Big W
02.2002 - 04.2016

Certificate IV in Hairdressing - Hairdressing

AITT

Certificate II & III in Hairdressing - Hairdressing

Griffith TAFE NSW

Traffic Control - Management - White card - First Aid, Construction

Procon Training

Certificate of Completion - Responsible Service of Alcohol Program

Victorian Commission For Gambling And Liquor Regulations
Rebecca Livingstone