Overview
Work History
Education
Skills
Timeline
TruckDriver

Rebecca Maddrell

Central Coast,NSW

Overview

15
15
years of professional experience

Work History

Warehouse Support Officer /Warehouse Forklift Operator

Delta Electricity
07.2024 - Current
  • Warehouse house operations
  • Powerstation Experience
  • Receipting of goods inwards
  • Computer skills and use of Elipse
  • Forklift use, experience with oversized loads
  • Overseeing of Fuel Delivery
  • Loading and unloading of trucks
  • Pick, packing orders
  • Working at pace and in demand during outage
  • Delivery of orders throughout site
  • Dangerous Goods and Chemical Handling
  • Swapping out IBC's to and from warehouse to plant
  • Customer service, communication
  • Multi tasking
  • Filing
  • Stocktaking, inventory
  • Fueling of forklifts and company vehicles
  • Maintaing log books
  • Opening and closing of warehouse and security fencing
  • General housekeeping
  • Balanced multiple priorities effectively by utilizing strong organizational skills and proactive task management techniques.
  • Improved customer satisfaction by addressing and resolving support issues promptly and professionally.
  • Managed high call volumes while maintaining exceptional quality of service and professionalism at all times.
  • Served as a reliable point of contact between clients and specialized teams within the organization, streamlining communication pathways effectively.
  • Developed a comprehensive knowledge base, enabling faster response times for common support queries.
  • Sought ways to improve processes and services provided.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Cross-trained and backed up other customer service managers.
  • Manually counted Number of picked and packaged orders for any loss.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maintained up-to-date knowledge of product and service changes.

Forklift Operator

Crawfords Freightlines
01.2024 - 06.2025
  • Loading and unloading B DOUBLES, A Doubles, Tippers, Taught liners, Flatbed
  • Working with Ammonium Nitrate supplying to mine sites
  • Operating Top Fork Manoeuvring 20ft and 40ft shipping containers
  • Maintaining positive communication with use of 2 way radio
  • Stacking shipping containers
  • Loading shipping containers with Ammonium Nitrate
  • Loading shipping containers with alloy
  • RF scanning of shipping information
  • Washing of trucks and trailers
  • Conducting pre starts on equipment
  • Refuelling of equipment
  • Working within a team aswell as individually
  • Strapping and unstrapping of trucks
  • General housekeeping
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.

Forklift Operator/ Warehouse

Mitavite
10.2023 - 12.2023
  • Loading and Unloading pallets to and from a variety of trucks, B DOUBLES, Flat Beds, Ute's, Trailers etc
  • Preparing orders for dispatch
  • Recording stock and inventory
  • General housekeeping
  • Manual handling
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Streamlined inventory management by accurately logging movements of goods.

Loader Operator/ Forklift Driver

Australian Native Landscapes
05.2023 - 08.2023
  • Operating a variety of Front End Loaders
  • Operating Forklift
  • Loading and Unloading of trucks
  • Loading of Truck and Dogs
  • Loading of customers (utes and trailers)
  • Customer service
  • Pre start checks
  • Physical labour
  • General housekeeping
  • Yard Maintenance
  • Operating a variety of machinery
  • Packing away of stock
  • Conducting pre starts on equipment
  • Refuelling of machinery
  • Positive communication by use of 2 way radio
  • Operated loaders in a variety of weather conditions and terrain types, demonstrating adaptability and resilience under challenging circumstances.
  • Performed thorough pre-and post-operation equipment checks, ensuring optimal functionality and minimal downtime due to mechanical issues.
  • Performed routine lubricating, fueling and cleaning loaders.
  • Enhanced operational efficiency by expertly operating loaders and heavy equipment for timely material handling.
  • Consistently maintained clean worksites through diligent removal of debris, contributing to improved safety conditions for fellow workers.
  • Ensured site safety by conducting regular equipment inspections and maintenance tasks, reducing downtime incidents.
  • Skillfully maneuvered heavy machinery in tight spaces, demonstrating exceptional spatial awareness and adaptability to various job site conditions.
  • Properly operated loader by starting engine, shifting gears and pressing pedals and levers.
  • Lowered and tilted buckets and drove front-end loaders forward to force buckets into bulk material.
  • Collaborated with team members to ensure seamless coordination of work functions, optimizing overall project outcomes.
  • Counted and received stock to process inventory receipts.
  • Followed safety protocols while operating machinery.
  • Loaded and moved materials such as dirt and rocks based on specific job needs.
  • Monitored fuel, oil and water levels of heavy equipment.
  • Maintained cleanliness of the warehouse area by disposing of waste materials and keeping aisles clear of obstructions.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Warehouse/ Yard Person

No1 Roofing and Building Supplies
08.2022 - 05.2023
  • Forklift operations
  • Loading and Unloading of trucks
  • Loading customers (cars, trucks and trailers)
  • Receipting of good in and out
  • Customer Service
  • Physical labour
  • General housekeeping
  • Packing away of stock
  • Optimized workflow processes by identifying areas for improvement in day-to-day operations at the yard.
  • Provided excellent customer service by assisting clients in locating materials within the yard quickly and efficiently.
  • Managed inventory control systems to ensure accurate tracking of materials received or dispatched from the yard.
  • Collaborated with team members to achieve project deadlines while maintaining high-quality standards.
  • Maintained a clean and hazard-free work environment, adhering to safety protocols and regulations.
  • Operated heavy machinery such as forklifts, loaders, and cranes skillfully to expedite material handling processes in the yard area effectively.

Forklift driver / Loader

Lysaght Bluescope Steel
04.2022 - 08.2022
  • Forklift operations
  • Unloading trucks
  • Loading utes, trucks and trailers
  • Consolidating orders
  • Manoeuvring forklift with large loads: steel and colorbond sheets of large lengths and heavy weights
  • RF scanning
  • Computer use
  • Heavy lifting
  • Outdoor yard work in the elements
  • Loaded and unloaded trucks with precision, minimizing damage to products during transport.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Safely transported valuable goods while adhering to safety protocols and procedures.
  • Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Assisted with inventory management tasks for optimal space utilization and product accessibility.
  • Safely operated lift beams, swivel-hooks, hoists and forklifts.
  • Maintained cleanliness of the warehouse area by disposing of waste materials and keeping aisles clear of obstructions.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Dispatch/ Warehouse

Inovaair
10.2021 - 04.2022
  • Forklift
  • Loading and unloading trucks
  • Preparing orders for dispatch
  • Packing, stacking and wrapping pallets
  • Maintaining stock levels on racking
  • Preparing boxes and packaging for filtration units
  • Gasketing of Hepa filters and Carbon filters
  • Appropriately labelling all filters, pre filters and packaging accordingly
  • Working at speed and on demand
  • Completing set tasks within allocated time

Production Assistant

Donaldson
05.2021 - 10.2021
  • Assemble, manufacture and produce air filters
  • Use of guillotine to cut media
  • Tack welding
  • Assembling of pleated media
  • Load and unload elements onto conveyor
  • Inspection of element
  • Boxing of elements
  • Stacking and wrapping of pallets
  • Use of pallet wrapper and pallet jack
  • Use of RF scanner
  • Work at pace
  • Use and wear of appropriate PPE

Machine operator/ warehouse assistant

YATES
06.2020 - 04.2021
  • Machine operator
  • LVFFS / SVFFS / ADM / OMB
  • Forlift driver ( counter balance, dual wheel and high reach )
  • Labelling pallets,removing pallets from the line, organising pallets in warehouse
  • Use of computer and SAP program
  • Multi task, physically demanding
  • Appropriate wear and use of PPE
  • Safe handling of raw materials ( fertiliser)
  • Safe and appropriate disposal of unwanted and or unused materials
  • General housekeeping

Warehouse assistant

All States Trailer Spares
11.2019 - 04.2020
  • Pick packing orders
  • Maintaining operational standards of the retail room
  • Ensuring there is always retail stock available for orders
  • Fulfilling orders
  • Working independently running the retail section of the warehouse
  • Working within a team in dispatch
  • Maintain radio communication with co workers and management
  • Use of forklift
  • Use of shrink machine and guillotine
  • Attention to detail in preparing stock for retail
  • General warehouse duties
  • Maintaining and replenishing stock levels
  • Ability to multi task and work at pace and under pressure

Machine Operator / Team Leader

Complete Staff Solutions ( Working at Real Pet Food Co)
02.2019 - 10.2019
  • Team leader
  • Machine operator ( Leepack)
  • Training and guiding team
  • Operating, maintaining and adjusting machine
  • Completing paperwork, performing regular quality checks
  • Meeting daily targets
  • Use of visual boards
  • Manual handling, physically demanding (lifting 20kg bags of product)
  • Pushing and pulling pallets weighing over 600kg
  • Setting up room and machine at the start of the day
  • Shutting down and cleaning up room at the end of the day
  • Maintain a clean and safe work environment
  • Adhere to OHS, wear and use of allocated work wear and protective items
  • Working at fast pace
  • Ability to multi task
  • Work under pressure to meet daily targets
  • Stacking pallets
  • Use of pallet jack and walkie forkie
  • Working with raw meat product
  • Working within a temperature controlled environment
  • Opening and unpacking frozen meat product (15kg up to 25kg)
  • Weighing meat product
  • Weighing meat trolleys
  • Use of oven and freezer
  • Organising product and packaging daily
  • Ensure continual flow
  • Structure and organisation

Production worker

Momentum Consulting ( Working at Cordina)
05.2018 - 12.2018
  • Working at pace on production line
  • Safe food handling
  • Setting up the line
  • Weighing product
  • Maintain a clean and safe work environment and working space
  • Working within a refrigerated environment
  • Packing, stacking and labelling pallets
  • Appropriate use of PPE and adhering to hygiene practices
  • Standing for extended periods of time
  • Working with and handling raw chicken and meat product
  • Operating a variety of machinery, pro pack, pro seal, bilwinko and slicer machine
  • Quality checks, temperature checks and paperwork
  • Setting up and cleaning up room
  • Flexibility to work in the various sections throughout the factory

Manufacturing process worker / Machine Operator

Complete Staff Solutions ( Working at Trendpac)
05.2016 - 05.2018
  • Working within a fast-paced factory
  • Manual handling
  • Pick packing product
  • Packing, stacking, strapping and wrapping pallets
  • Use of pallet jack
  • Use of robots, automated systems/ equipment
  • Constant awareness and attention to detail
  • Multi tasking
  • Maintaining a clean and safe work area
  • Completing paperwork, use of scanning system
  • Working within a team
  • Being competent and capable of working alone and under pressure
  • Spending extended periods of time on feet
  • Adhering to safe work place practices
  • Wearing and use of appropriate PPE

Process / Production worker

Complete Staff Solutions ( Working at Delta Pharmaceuticals)
02.2016 - 07.2016
  • Working on a fast paced production line
  • Use of fine motor skills
  • Constant observation and awareness for details
  • Maintaining clean, tidy and safe working environment

Food manufacturing process worker

Inghams Enterprises
11.2014 - 09.2015
  • Fast paced, working on a production line, conveyor belt
  • Handling raw chicken product
  • Safe food handling and hygiene practices
  • Physically demanding, manual lifting and handling
  • Pick packing
  • Packing and stacking pallets
  • Use of pallet wrapper
  • Quality checks and inspection of product
  • Paperwork and use of scanning system
  • Appropriate wear and use of PPE

Food service assistant

Big Micks Takeaway
09.2010 - 02.2012
  • Customer service
  • Cash handling
  • Use of cash register
  • Food preparation
  • Use of hot plate and fryer
  • Use of coffee machine
  • Safe food handling and hygiene practices
  • Stock replenishment
  • Table service
  • Courteous and polite phone manner
  • General cleaning

Education

Certificate III - Business Administration

TAFE
Wyong

School Certificate -

Morisset High School
Morisset

Skills

Forklift

Goods inwards

Multi tasking

Reliable

Harworking

Powerstation Experience

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Loading and unloading
  • Warehouse safety
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Sorting and labeling
  • Material handling
  • Warehouse operations
  • Shipping and receiving
  • Pallet jack handling
  • Material loading and unloading
  • Punctual and dependable
  • Stacking and staging
  • Receiving and processing shipments
  • Data entry
  • Forklift operation
  • Multitasking and organization
  • Truck processing
  • Supply chain
  • Labeling and sorting
  • Willing to learn
  • All-weather worker

Timeline

Warehouse Support Officer /Warehouse Forklift Operator

Delta Electricity
07.2024 - Current

Forklift Operator

Crawfords Freightlines
01.2024 - 06.2025

Forklift Operator/ Warehouse

Mitavite
10.2023 - 12.2023

Loader Operator/ Forklift Driver

Australian Native Landscapes
05.2023 - 08.2023

Warehouse/ Yard Person

No1 Roofing and Building Supplies
08.2022 - 05.2023

Forklift driver / Loader

Lysaght Bluescope Steel
04.2022 - 08.2022

Dispatch/ Warehouse

Inovaair
10.2021 - 04.2022

Production Assistant

Donaldson
05.2021 - 10.2021

Machine operator/ warehouse assistant

YATES
06.2020 - 04.2021

Warehouse assistant

All States Trailer Spares
11.2019 - 04.2020

Machine Operator / Team Leader

Complete Staff Solutions ( Working at Real Pet Food Co)
02.2019 - 10.2019

Production worker

Momentum Consulting ( Working at Cordina)
05.2018 - 12.2018

Manufacturing process worker / Machine Operator

Complete Staff Solutions ( Working at Trendpac)
05.2016 - 05.2018

Process / Production worker

Complete Staff Solutions ( Working at Delta Pharmaceuticals)
02.2016 - 07.2016

Food manufacturing process worker

Inghams Enterprises
11.2014 - 09.2015

Food service assistant

Big Micks Takeaway
09.2010 - 02.2012

Certificate III - Business Administration

TAFE

School Certificate -

Morisset High School

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Rebecca Maddrell