Rebecca McClure
Emerald ,QLD
Summary
Dynamic and creative professional with a proven track record at Little Bloom Room, excelling in floral design and customer satisfaction. Expert in merchandise display and possesses exceptional communication skills. Demonstrated ability to enhance team collaboration and significantly improve service delivery through innovative solutions and efficient time management.
Overview
23
23
years of professional experience
Work History
Florist
Little Bloom Room
Gladstone, QLD
10.2018 - 05.2024
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
Reception Assistant
GAICS
Gladstone, QLD
09.2018 - 09.2023
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
- Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
- Expedited document processing with proficient use of office equipment such as copiers, scanners, and fax machines.
- Prepared conference rooms for meetings using proper setup procedures according to specific requirements.
Dispensary Technician
Toolooa Pharmacy
Gladstone, QLD
10.2005 - 03.2011
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Assisted in management of prescription deliveries, improving patient convenience.
- Filled Webster packs as per Doctors instructions.
Retail Worker
Coles Supermarket
Gladstone, QLD
01.2001 - 10.2005
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Education
Year 12 -
Toolooa State High School
Gladstone, QLD2002
Skills
- Sales and Service oriented
- Creative vision
- Merchandise display assembly
- Seasonal displays
- Stock organization
- Multitasking Abilities
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Reliability
- Excellent Communication
References
Little Bloom Room- Sarah Mills 0448 840 080
Timeline
Florist
Little Bloom Room
10.2018 - 05.2024
Reception Assistant
GAICS
09.2018 - 09.2023
Dispensary Technician
Toolooa Pharmacy
10.2005 - 03.2011
Retail Worker
Coles Supermarket
01.2001 - 10.2005
Year 12 -
Toolooa State High School