Rebecca McDonald

Duties include:

• Setting up jobs.
• Following all company guidelines regarding packaging.
• Quality control.
• Setting up pins and getting Die forms ready and loaded onto the chase.
• Assisting Machine Operator at all times.
• Guillotining material as required.
• General Forklift duties.
• Helping casuals for the shift and showing them what is required.
• Maintained equipment performance by lubricating and cleaning components.
• Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
• Updated daily production logs and informed management of production incidents or non-conformance issues.
• Enhanced order accuracy by carefully picking and packing items per customer specifications.
• Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
• Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
• Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
• Maintained timely updates on workload progress through effective communication with supervisors..
• Reduced shipping errors by thoroughly checking each item before packaging for shipment.
• Increased customer satisfaction by promptly addressing inquiries or concerns regarding orders or deliveries.
• Safely and securely loaded items to prevent damage during transport.
• Followed orders precisely for correct items, sizes and quantities.
• Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

Duties include:

• Manual demolition tasks as well as demolition using jackhammers and other power tools.
• Lifting, moving, handling and stacking range of building materials.
• Lift and erect temporary fencing and barricades, lay and remove temporary protective coverings, assist with erection of scaffolding and work platforms.
• Operate forklift for moving and handling of materials (site dependent).
• Personal protective equipment.
• Understood and followed verbal and written instructions to complete work correctly.
• Promote positive work environment by demonstrating strong teamwork and communication skills.
• Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
• Prepared job sites by removing debris and setting up materials and tools.
• Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
• Identified and reported hazards on job sites to prevent accidents and injuries.
• Ensured accurate task completion through careful reading of blueprints, schematics, or other technical documentation as required for specific job duties.
• Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.

Duties include:

• Monitor flow of grain from truck unloading and onto equipment and into storage (shed, silo, bunker).
• Ensure clean work areas (sweeping and blowing down dust).
• Protect and cover grain in our bunker storage using tarps.

Duties include:

• Driving Food Truck to pick up and collect produce.
• Setting up Food Stalls – sorting and bagging produce.
• Cash register duties.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Represented organization positively and professionally while providing community with much-needed services.
• Assisted in grant writing endeavors to secure funding for vital organizational needs and expansion plans.
• Coordinated and managed volunteer activities for community service projects.

Duties include:

• Preparing food for the shift (making salads/preparing meat/refilling up condiments/refilling drink fridge).
• Taking orders and making orders, cooking as required.
• Handling money.
• Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
• Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
• Received deliveries from suppliers, verifying order accuracy and quality before stocking shelves or refrigeration units accordingly.
• Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
• Adhered to all safety regulations regarding food handling and preparation, ensuring a healthy and enjoyable dining experience for guests.

Duties include:

• Drove continuous improvement initiatives within the team, fostering a culture of excellence and consistently exceeding client expectations.
• Assessed customer needs and developed solutions to meet needs.
• Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
• Introduced innovative solutions to address common challenges faced during the execution of specific tasks assigned or projects undertaken.
• Managed a high volume of client requests, ensuring timely and effective service delivery.
• Maintained accurate records and full compliance with government regulations and agency guidelines.
• Resolved customer complaints and issues to drive satisfaction and loyalty.
• Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.

Duties include:

• Portfolio consisted of Integrated Chronic Disease Management (ICDM) & Service Coordination (SC).
• ICDM - Running the ICDM Network monthly meetings, network meetings, regional meetings & statewide meetings.
• Board Reports, Agendas & Minutes.
• Yearly Reporting & Surveys to the Department of Health.
• Supporting the Network and working with Agencies in Chronic Disease Management.
• Organising Training/Workshops/Short Courses /Community Consultations/Guest Speakers.
• Implementing new templates for a more streamlined and consistent approach amongst service providers.
• Clinical based pathways & Consumer pathways.
• Running the ICDM Network working parties projects and initiatives in alignment with the objectives set out in the Strategic Plan, Statewide Initiatives & Working Groups.
• Working in partnership with member agencies, Stakeholders & Funding Bodies.
• SC - Administrator & Super User for all Agencies on Connectingcare: Service Directory/E-Referral & E-Communication.
• Reporting E-Referral Stats to the Department of Health.
• Power Point Presentations & Training on Service Coordination & Connectingcare.
• One on one consulting with Agencies to embed the Victorian Service Coordination Framework.
• Ensure a streamline and consistent approach in system, procedures, tools and templates.
• Mental Health Network.
• Gathered and organized supporting materials for meetings and project updates.
• Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.

Duties include:

• Staff (12) & Doctor (32) Supervision and Management.
• All Roster & Leave applications.
• Accreditation through RACGP.
• Preparation and delivery of Presentations to Doctors, admin staff and other staff members in house.
• Facilitating and coordinating Webinars (electronic meetings) for all 26 clinics.
• Coordinating and facilitating the set up of new Tristar Clinics (statewide) and provide all training to Staff & Doctors at new Clinics.
• Data Collection (PENcat Tool).
• Preparation and Presentation of in house reports.
• Liaising with other Health Care Providers and support agencies within the Allied Health Industry.
• Software training.
• Adverse outcomes & all Reporting requirements.
• Keeping up to date and educating staff on best practice policies & procedures in primary care.
• Managing and diffusing difficult or potentially violent clients.
• Managed all Reps & visiting Specialist appointments & luncheons.
• MBS items.
• Developed close working relationships with front office and back office staff.
• Developed policies and procedures for effective practice management.
• Trained interns and newly hired team members on office procedures and computer system.
• Addressed and remedied all patient or team member issues.
• Communicated closely with patients, ensuring medical information was kept private.
• Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.

Duties include:

• Analyzed data from each client''s progress report resulting in tailored adjustments that sustained ongoing improvement in their journey.
• Facilitated group meetings and workshops for increased accountability and community support among clients with similar goals.
• Documented client needs, desires, and problems to build rapport and identify areas needing support.
• Evaluated clients'' progress regularly, adjusting strategies as needed to ensure continued weight loss.
• Promoted long-term success by equipping clients with effective coping mechanisms for managing stress without turning to food for comfort.
• Offered emotional support and motivation throughout the weight loss journey, celebrating milestones while encouraging perseverance during setbacks.
• Contributed to a positive work environment by collaborating with team members in sharing insights, providing feedback, and supporting each other''s professional growth.
• Maintained communication with existing clients with food suggestions, new habit recommendations and lifestyle changes.
• Met with clients individually to discuss weight loss, nutrition and lifestyle changes.
• Assisted clients in setting realistic goals for achieving their ideal body weight and maintaining it long-term.
• Client liaison.
• Public speaking at group sessions.
• Commitment to quality customer service.
• Setting and monitoring financial objectives, Developing initiatives to further business and profits.
• Development of promotional materials.
• Newsletter development and distribution.
• Appointment scheduling.

Duties include:

• Reception duties.
• Greeting and dealing with the public.
• Adhering to policies and procedures/confidentiality.
• Answering and directing incoming calls.
• Faxing/scanning/creating files.
• Banking duties.
• Supporting Doctors and Patients.
• Staying focused in a busy work environment.
• Attending meetings and taking minutes.
• Working as part of team.
• Looking after the public.
• General filing, Data entry, Daily Reports.

Duties included:

• Working as part of a team while still conveying leadership.
• Public liaison.
• Adhering to cash handling policies.
• Working unsupervised.
• Opening and Closing of venue.
• Upholding high standards.
• Scheduling of employees work hours.
• Understanding and striving for the profit goals of the business.
• Maintained professional, organized, and safe environment for employees and patrons.
• Improved marketing to attract new customers and promote business.

Duties included:

• Upholding high standards.
• Working as part of a team.
• Working alone and un-supervised.
• Completing allocated work within deadlines.
• Upholding Occupational Health & Safety initiatives.
• Handled equipment, chemicals, and materials properly and with caution.
• Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
• Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
• Removed trash, debris and other waste materials from premises.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

• Duties included: Displaying leadership and confidence in decision making, Working as part of a team, Supporting the team environment, Upholding a fun and social sporting environment, Adhering to cash handling policies.

• Duties included: Customer service, Adhering to cash handling policies, Upholding high standards, Attending training sessions, Working as part of a team, General cleaning.