Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca McKay

Mordialloc,Victoria

Summary

I am a qualified PCA with 10 years’ experience in the Aged Care industry. Prior to that I have 10 years’ experience as a Disability Support Worker. I am a caring, compassionate and empathic person who is dedicated to helping the elderly have a better quality of life. This combined with my qualifications now means I am looking to secure a position with a quality service provider that is committed to delivering a high-quality service to its client’s. Also, with my further professional development, I endeavour to fill the role as a mental health worker.

Overview

20
20
years of professional experience

Work History

Personcal Care Worker

Japara George Vowel Nursing Home
11.2019 - 04.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Empowered clients by promoting self-care techniques and supporting them in achieving personal goals.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Enhanced client satisfaction by providing personalized care and attention to their daily needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported clients in maintaining independence with assistance in mobility and ambulation.
  • Demonstrated respect for client privacy through discreet handling of sensitive information entrusted during care delivery.
  • Prioritized safety measures within the home environment by identifying potential hazards and implementing preventive strategies.
  • Provided compassionate companionship to clients, engaging in meaningful conversations and activities.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Managed time efficiently while multitasking between multiple clients'' diverse needs and schedules.
  • Improved client''s overall well-being by assisting with personal hygiene tasks, such as bathing and grooming.
  • Contributed towards reducing hospital readmissions by closely monitoring client health conditions and promptly reporting concerns.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Personal Care Assistant

Carrum Downs Private Nursing Home
01.2013 - 02.2019
  • Personal Care
  • Meal assistance
  • Behavioural management/support
  • Community access activities
  • Cleaning duties
  • Emotional and Physical Support
  • Use of lifting & standing machines
  • Working in a team environment
  • Cleaning duties

Disability Support Worker

Kankama
02.2006 - 10.2011
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.

Disability Support Worker (at home support)

Yooralla
01.2004 - 01.2009
  • Personal care
  • Meal preparation
  • Communication
  • Social Support
  • House cleaning duties
  • Assisting with living skills

Education

Cert IV Mental Health -

Brace Training Frankston
Frankston
01.2019

Level II First Aid -

Pragmatic
01.2019

Cert IV Disability -

Intercare Training Institute
01.2016

Level II First Aid -

Pragmatic
01.2016

Cert IV Aged Care -

Intercare Training Institute
01.2015

Level II First Aid -

Pragmatic
01.2015

Cert III Aged Care/HACC -

Pragmatic
01.2013

Level II First Aid -

Pragmatic
01.2013

Skills

  • Excellent communication skills
  • Ability to build rapport
  • Ability to work unsupervised
  • Meet deadlines
  • Complete tasks
  • Quick learner
  • Dedicated to providing high standard of care
  • Ability to communicate effectively
  • Teamwork
  • Patient
  • Compassionate
  • Empathetic
  • Motivated
  • Decision making
  • Problem solving
  • Prioritisation of tasks

Timeline

Personcal Care Worker

Japara George Vowel Nursing Home
11.2019 - 04.2024

Personal Care Assistant

Carrum Downs Private Nursing Home
01.2013 - 02.2019

Disability Support Worker

Kankama
02.2006 - 10.2011

Disability Support Worker (at home support)

Yooralla
01.2004 - 01.2009

Cert IV Mental Health -

Brace Training Frankston

Level II First Aid -

Pragmatic

Cert IV Disability -

Intercare Training Institute

Level II First Aid -

Pragmatic

Cert IV Aged Care -

Intercare Training Institute

Level II First Aid -

Pragmatic

Cert III Aged Care/HACC -

Pragmatic

Level II First Aid -

Pragmatic
Rebecca McKay