Rebecca McNamara

• Love the colourful pasta, Neckleses.
• Making them laugh every day, even when I'm not having the best day.
• The best day of this job was when my kids first said "Mum".
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Demonstrated strong organizational and time management skills while managing multiple projects.

This was a temporary position - Casual

• Processed accounts receivable transactions accurately using accounting software.
• Assisted in maintaining organized filing systems for financial documents and customer records.
• Managed front desk operations, greeting visitors and directing inquiries promptly. I would always make sure I was the first to arrive and last to leave.
• Coordinated scheduling of service appointments, ensuring efficient use of resources.
• Supported billing processes by verifying invoices and addressing discrepancies with clients.
• Maintained clear communication with team members to facilitate smooth operations daily.
• Adapted to changing priorities, demonstrating flexibility in a fast-paced environment.
• Managed incoming calls with professionalism, directing inquiries to relevant departments.
• Resolved client concerns quickly through effective problem-solving techniques and exceptional customer service skills.
• Managed front desk operations, ensuring efficient visitor flow and timely communication.

• This was a temporary position - Casual
• Managed front desk operations, ensuring smooth check-in and check-out processes.
• Coordinated scheduling for appointments, optimizing office workflow and client satisfaction.
• Assisted in maintaining organized filing systems for patient records and documentation.
• Responded to inquiries via phone and email, providing accurate information to clients.
• Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
• Contributed to team efficiency by providing administrative support to various departments when needed.

• This was full-time position
• Processed invoices accurately using accounting software to ensure timely payments.
• Collaborated with cross-functional teams to resolve invoice discrepancies efficiently.
• I would invoice anywhere to between 100 - 500 invoices a day
• Assisted in the development of streamlined invoicing procedures to enhance efficiency.
• Reduced invoice discrepancies by consistently monitoring accounts receivable and following up on outstanding balances.
• Improved customer satisfaction with timely and accurate invoicing, addressing inquiries promptly and professionally.
• Adapted quickly to new invoicing software, contributing to team training sessions as needed.

• This was full-time position working night shift.
• Curated personalized shopping lists based on client preferences and dietary needs.
• Utilized e-commerce platforms to efficiently process orders and track deliveries.
• Communicated with clients to resolve inquiries and enhance shopping experience.
• Conducted product research to ensure quality and value for clients' selections.
• Implemented feedback mechanisms to improve service delivery and customer satisfaction.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Curated personalized shopping experiences based on client preferences and needs.
• Maintained up-to-date knowledge of product offerings and market trends.
• Streamlined order processing workflows to enhance efficiency and accuracy.
• Collaborated with clients to develop tailored shopping strategies that maximized satisfaction.

• Provided compassionate personal care, supporting daily living activities and enhancing client comfort.
• Assisted clients with mobility and personal hygiene, ensuring dignity and respect in all interactions.
• Developed individualized care plans, adapting strategies to meet changing client needs effectively.
• Developed personal and loving relationships with all the client I got the opportunity I had the pleasure of taking care of them
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• The best part of my day was. seeing them, knowing they have another day in this world.

• This was a full-time position - exception for days when I was in training
• Customized hair colour applications to achieve desired client results.
• Maintained cleanliness and organization of workstations for optimal efficiency.
• Stayed updated on industry trends to provide innovative solutions to clients.
• Continuously expanded knowledge of hair colour techniques through participation in professional certification programs, leading to increased versatility and adaptability.
• Handled inventorying of hair products.
• Brushed, washed and thoroughly rinsed clients' hair prior to coloring, avoiding pulling hair, or aggravating scalp.
• Developed customized hair color techniques, improving client satisfaction and retention rates.

• Employment terminated due a divorce of my parents.
• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with inquiries, ensuring a positive shopping experience.
• Maintained accurate cash drawer and balanced end-of-shift reports.
• Trained new team members on operational procedures and customer service standards.