Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rebecca Morris

Springvale,VIC

Summary

Knowledgeable office clerk offering several years of experience in multiple roles. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Accounts Receivable/Payble Accountant

Hygiene Packers Pty Ltd
05.2019 - 12.2023
  • Payment Allocation
  • Generated/processed invoices, credit notes and statements
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Trained new employees on accounting principles and company procedures.
  • Established credit limits based on thorough risk assessments, minimizing potential losses.
  • Verified discrepancies and resolved clients' billing issues
  • Reviewed accounts on weekly basis to assess aging and pursue collection of funds.
  • Generated accounts receivable reports to submit developments for management review.
  • Handled multiple payment types such as Cash, Cheque, eft, card.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Assisted with onboarding new clients

Sales Representative

Hygiene Packers Pty Ltd
05.2019 - 12.2023
  • Increased sales leads by conducting market research and identifying potential clients.
  • Negotiated prices, terms of sales and service agreements.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.

Customer Service Representative

Hygiene Packers Pty Ltd
05.2019 - 12.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Maintained up-to-date knowledge of product and service changes.
  • Monitored emails

Cleaner

The Butcher Club
01.2016 - 12.2017
  • Cleaned and sanitized kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Education

Diploma - Beauty Therapy

Chisholm Institute
Berwick, VIC
12.2018

High School Diploma -

Wellington Secondary College
Mulgrave, VIC
12.2016

Skills

  • Attention to detail
  • Task prioritising
  • Data Entry
  • Computer Proficiency
  • Customer Relations
  • Staff Training
  • Mutipile software experience

Certification

First Aid

Timeline

Accounts Receivable/Payble Accountant

Hygiene Packers Pty Ltd
05.2019 - 12.2023

Sales Representative

Hygiene Packers Pty Ltd
05.2019 - 12.2023

Customer Service Representative

Hygiene Packers Pty Ltd
05.2019 - 12.2023

Cleaner

The Butcher Club
01.2016 - 12.2017

Diploma - Beauty Therapy

Chisholm Institute

High School Diploma -

Wellington Secondary College

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Rebecca Morris