Rebecca Morrissy
Box Hill,VIC
Summary
Proactive and results-driven professional with proven expertise in customer service and problem-solving, honed at BWS and The Pizza Co. Excelled in high-pressure environments, enhancing customer satisfaction and fostering repeat business through exceptional teamwork and collaboration. Demonstrated reliability and multi-tasking strength, significantly contributing to operational efficiency and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Sales Associate
BWS
09.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with regular customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about products to help with recommendations.
Front of House Employee
The Pizza Co
05.2021 - 01.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
Education
High School Diploma -
Genazzano FCJ College
Kew, VIC01-2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Multi-tasking strength
- Reliable and punctual
- Outgoing Personality
Timeline
Sales Associate
BWS
09.2023 - Current
Front of House Employee
The Pizza Co
05.2021 - 01.2024
High School Diploma -
Genazzano FCJ College
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