Rebecca Morton
MELBOURNE,VIC
Summary
Results-driven retail leader with experience in store operations, inventory control, and cash handling. Skilled in recruiting, training, and scheduling staff while maintaining safety, pharmacy, and company compliance. Known for improving team performance and delivering positive customer experiences.
Overview
7
7
years of professional experience
Work History
Store Manager
Priceline
Northland, vic
2020.03 - Current
- Led Priceline store operations, supporting retail pharmacy standards and daily floor performance.
- Managed team rosters and coached staff to enhance customer service and sales floor effectiveness.
- Managed team rosters, coaching staff on customer service and sales floor duties.
- Trained new staff on Priceline procedures, product knowledge, and store expectations.
- Trained new hires to ensure they understood their roles and responsibilities.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored cash handling, registers, and daily reconciliation procedures.
- Developed weekly work schedules to optimize staff coverage and align with store operations.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Directed merchandising changes to ensure clear presentation and accessibility of health and beauty products.
- Completed merchandising updates to keep health and beauty aisles neat and easy to shop.
- Assisted with stock control, delivery receiving, and restocking priceline merchandise displays.
- Oversaw stock control, receiving deliveries, and replenishing Priceline merchandise displays.
- Monitored inventory levels and placed orders to restock shelves.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Coordinated store compliance with safety, pharmacy, and retail operating policies.
- Ensured compliance with safety regulations and company policies.
- Resolved customer concerns, supporting service recovery and positive in-store experiences.
- Resolved customer complaints in a timely manner.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Education
High School Diploma -
Hillcrest Seconadry College
Melbourne, VIC1998-09
Skills
- Retail management
- Merchandising displays
- Inventory management
- Stock ordering
- Sales strategies
- Sales forecasting
- Store compliance
- Operational compliance
- Loss prevention
- Labor cost control
- Team scheduling
- Staff training
- Customer service
- Problem solving
- Conflict resolution
- Attention to detail
- Retail merchandise quality standards
Timeline
Store Manager
Priceline
2020.03 - Current
High School Diploma -
Hillcrest Seconadry College