Rebecca Muller
Glass House Mountains,QLD
Summary
Organized and dedicated Administrative Officer with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
26
26
years of professional experience
Work History
Administrative Officer
KNM Kitchens & Cabinets
07.2010 - Current
- Reception Duties
- Showroom Duties with Sales & enquiries
- General Bookkeeping by preparing Quarterly BAS, invoicing, receipting & payroll using Quickbooks. Managing outgoing bills
- Colour Selections
- Assist in quoting of cabinetry
- Assist onsite with installations
- Diary Management
- Scheduling of trades when required
Administration Clerk
MHM Accountants
01.2009 - 10.2009
- Reception Duties
- Scanning items for paperless filing
- Complete all ASIC queries & preparation of forms & lodgements with ASIC using CAS
- Maintain database on CAS
- ATO lodgements using Solution 6
- Maintain database for lodgements on Excel
- Preparing Monthly Newsletter on Publisher
- Open & distribute Incoming mail
- Organise Monthly staff meeting & take minutes
- Prepare letters for outgoing mail
Colour & Design Consultant
Cleeton Kitchens
02.2007 - 01.2009
- Colour Selection with clients
- Design Consultations with Clients
- Prepare drawings of Kitchen Designs on Solid 4.2
- Quoting
- Showroom duties with sales & queries
- Reception Duties
Client Services Officer
Libra Financial Services
01.2007 - 02.2007
- Reception Duties
- Open & Distribute Incoming Mail
- Ris Insurance applications & outstanding risk insurance requirements
- Scanning Items for paperless filing
Client Services Officer
Regional Financial Services (AON)
11.2002 - 12.2006
- Reception Duties
- Open & Distribute Incoming Mail
- Prepare Outgoing mail
- Prepare Banking
- Filing
- Data Entry in Excel
- Preparing Letters in Word
- Maintain Petty Cash
- Ordering Office Supplies & PDS from different fund managers
- Maintain Office Equipments
- Keep Client database up to date using Proplanner
- Update office software Monthly & fix any software problems
- ecord of all Email & diary managements using OutlookK
- Prepare Invoices
- Follow up Outstanding Payments
- Pay outgoing bills
- Payroll & check Superannuation payments
- Prepare Monthly BAS using HandiCash
- Help clients with completing Insurance, Super, Investment & Pension applications
- Investment Switches & withdrawals
- Lodgement of applications
- Keep record of all lodgements make sure rollovers have been completed & follow up outstanding requirements
- Diary Managements
- Make travel arrangements
- Liaise with fund managers, insurance companies & respond to client requrests or queries
- Prepare client updates ready for advisers to present to clients
Administrative Assistant
Armstrong Lever Accountants
11.2001 - 10.2002
- Reception duties
- Open & Distribute Incoming Mail
- Prepare Outgoing Mail
- Prepare Mail Merge for monthly mail outs
- Prepare Daily Banking
- Filing
- Typing Letters in Word
- Typing Spreadsheets in Excel
- Maintain Petty Cash
- Ordering Office Supplies
- Maintain Office Equipment
- Keep Database up to date in Excel
- Input & coding statements in Banklink
- ATO Lodgements
Receptionist
Bernard Tobin Engineers
01.2000 - 11.2001
- Reception Duties
- Open & Distribute Incoming Mail
- Prepare Outgoing Mail
- Prepare Daily Banking
- Filing
- Typing Letters in Word
- Maintain Petty Cash
- Ordering Office Supplies
- Maintain Office Equipment
- Retrieve & send Emails
- Keep Database up to date in Works
- Prepare Invoices in MYOB
- Assist in Payroll
Receptionist
Paul R Petrie & Co Pty Ltd (Accountants)
12.1997 - 12.1999
- Reception Duties
- Open & Distribute Incoming Mail
- Prepare Outgoing Mail
- Filing
- Typing Letters in Word
- Typing Spreadsheets in Excel
- Maintain Petty Cash
- Ordering Office Supplies
Education
No Degree - Certificate II in Business (Office Administration)
Tafe Queensland
Bundaberg, QLD06.1999
High School Diploma -
Kepnock State High School
Bundaberg, QLD12.1997
Skills
- Records Management
- Database Management
- Scheduling and calendar management
- Payroll and budgeting
- Adaptability and Flexibility
- Time Management
- Attention to Detail
- Organisational Skills
- Customer Service
- Invoice Processing
Timeline
Administrative Officer
KNM Kitchens & Cabinets
07.2010 - Current
Administration Clerk
MHM Accountants
01.2009 - 10.2009
Colour & Design Consultant
Cleeton Kitchens
02.2007 - 01.2009
Client Services Officer
Libra Financial Services
01.2007 - 02.2007
Client Services Officer
Regional Financial Services (AON)
11.2002 - 12.2006
Administrative Assistant
Armstrong Lever Accountants
11.2001 - 10.2002
Receptionist
Bernard Tobin Engineers
01.2000 - 11.2001
Receptionist
Paul R Petrie & Co Pty Ltd (Accountants)
12.1997 - 12.1999
No Degree - Certificate II in Business (Office Administration)
Tafe Queensland
High School Diploma -
Kepnock State High School
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