Rebecca Neale
Jacobs Well,QLD
Summary
Results-driven business owner with expertise in small business operations, team collaboration, and effective communication. Successfully developed training programs and optimized workflows to enhance service efficiency and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Owner
Neales Cleaning Services
Jacobs Well, QLD
02.2019 - Current
- Managed daily operations, ensuring high-quality cleaning standards and customer satisfaction.
- Developed training programs for new hires, enhancing employee performance and service efficiency.
- Implemented scheduling systems to optimize workforce allocation and improve operational workflows.
- Oversaw inventory management, maintaining adequate supplies and minimizing waste.
- Established client relationships through proactive communication, fostering loyalty and repeat business.
- Conducted regular audits of cleaning practices to ensure compliance with health and safety regulations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Interacted well with customers to build connections and nurture relationships.
Clinical Support Officer
New South Wales Health
Hamilton, NSW
03.2012 - 03.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Randwick Girls High School
Randwick, NSW11.1984
Skills
Small business operations
Business planning
Business development
Business marketing
Professionalism
Task prioritization
Timeline
Owner
Neales Cleaning Services
02.2019 - Current
Clinical Support Officer
New South Wales Health
03.2012 - 03.2018
High School Diploma -
Randwick Girls High School