Rebecca Nebenzahl
Bronte,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to explore new opportunities. Enthusiastic about applying diverse skills to all areas, whilst maintaining customer and employee relations and satisfaction. Extremely reliable and capable of managing multiple priorities with resourceful approaches.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Playbill Merchandise
Moore, NSW
05.2023 - Current
- Answering customer telephone calls promptly to avoid on-hold wait times
- Offering advice and assistance to customers, paying attention to special needs or wants
- Experience in applications such as Salesforce
- Resolving customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment
- Developing and maintaining knowledge of evolving products and services to accurately answer questions and make recommendations based on customer needs.
Program and Merchandise Seller
Playbill Pty Ltd
03.2021 - Current
- Receiving and processing stock into inventory management system
- Delivering high level of service, in busy retail operation, working with courtesy to customers and accuracy of transactions
- Developing store visual displays, merchandising plans and layouts.
- Knowledge of product range and various event types (AFL, NRL, Musical Theatre, Concerts, Exhibitions)
- Managing and satisfying large amounts of customers at busy concerts (Harry Styles, Ed Sheeran etc)
Volunteer Coordinator and Informal Educator
Habonim Dror Australia
Sydney, NSW
01.2019 - Current
- Coordinating multiple camps, seminars, and weekly programs for participants from ages 7-18, locally and interstate (including education, scheduling, campaigning, budgets, logistics and health/safety/legal procedures)
- Managing social media presence, marketing messaging and canvassing campaigns by engaging with followers on various social media platforms
- Demonstrating respect, friendliness, and willingness to help wherever needed
- Connecting and collaborating with various organizations, companies, and people to increase reach of the youth movement
- Coordinating and managing large community events
Photobooth Attendant
Snappy Photobooths
11.2021 - 02.2022
- Quickly learned new skills involving assembling and operating photo booths in many varying locations
- Proved successful working independently with tight time schedules
- Worked flexible hours; night, weekend, and holiday shifts
- Maintained energy and enthusiasm in fast-paced environments such as company events.
Education
Bachelor of Design in Visual Communication -
University of Technology - Sydney
02.2024
Bachelor of Creative Intelligence And Innovation -
University of Technology - Sydney
02.2024
High School Certificate -
Emanuel School - Randwick, NSW
09.2021
Skills
- Leadership and teamwork
- Critical and creative thinking
- Collaborative and team-oriented
- Proven ability to achieve set goals
- System and program efficiency
- Responsible and reliable
Timeline
Customer Service Associate
Playbill Merchandise
05.2023 - Current
Photobooth Attendant
Snappy Photobooths
11.2021 - 02.2022
Program and Merchandise Seller
Playbill Pty Ltd
03.2021 - Current
Volunteer Coordinator and Informal Educator
Habonim Dror Australia
01.2019 - Current
Bachelor of Design in Visual Communication -
University of Technology - Sydney
Bachelor of Creative Intelligence And Innovation -
University of Technology - Sydney
High School Certificate -
Emanuel School - Randwick, NSW
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