Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Timeline
AccountManager

REBECCA OSBORNE

Narre Warren,VIC

Summary

I am a highly motivated and positive dental assistant with 3 years of experience. I have a proven track record of providing excellent patient care, managing dental supplies, totally focused on helping the dentist out with anything they need, great at working in a team and efficiently scheduling appointments. My expertise in sterilization and infection control procedures along with my excellent communication and interpersonal skills, have enabled me to excel my pole.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service Officer (casual role across various areas, while completing secondary school)

McDonald’s
01.2016
  • Delivered clear, supportive communications, whether resolving complaints or clarifying work responsibilities.

Dental Nurse

Hallam Smiles
07.2021 - Current

- Assisted dentists with chair - side duties, patient care, including preparation, cleanings, and sterilisation of instruments.

- Maintained patient records, including charts and x-rays.

- receptionist duties such as scheduling appointments and billing.

- straightened treatment rooms and restocked supplies to prep for next patient.

- Maintaining records.

Customer Service Officer (incl. processing customer orders & handling complaints)

IGA
01.2016 - 07.2021
  • Established strong, impactful relationships with various customers, via interactive and engaging assistance.

Customer Service Officer (incl. serving customers & providing administrative assistance)

The Rise (café)
01.2019 - 01.2020
  • Provided ‘can do’ assistance/support across a range of tasks, from customer enquiries to food preparation.

Education

CERTIFICATE III IN DENTAL ASSISTING -

Box Hill
Box Hill, VIC
01.2022

Skills

  • Customer Service
  • Cleaning & Preparation (incl Hygiene Standards)
  • Problem Solving
  • Time Management
  • medical charting
  • Teamwork
  • Procedure support

Certification

  • Full Australian Driver’s Licence
  • Year 11 Certificate, Hallam Secondary College

Professional Highlights

  • Established strong, impactful relationships with various customers, via interactive and engaging assistance.
  • Provided ‘can do’ assistance/support across a range of tasks.
  • Delivered clear, supportive communications, whether resolving complaints or clarifying work responsibilities.
  • Always maintained attention to detail, such as upholding WHS standards and handling financial payments.
  • Contributed to cohesive teamwork, regularly assisting others as well as collaborating to improve outcomes.
  • Demonstrated proactivity and flexibility, willingly taking on different roles and responsibilities, across all roles.
  • Adherence to objectives and directives, proficiently monitoring and prioritising workload to meet all targets.

Timeline

Dental Nurse

Hallam Smiles
07.2021 - Current

Customer Service Officer (incl. serving customers & providing administrative assistance)

The Rise (café)
01.2019 - 01.2020

Customer Service Officer (casual role across various areas, while completing secondary school)

McDonald’s
01.2016

Customer Service Officer (incl. processing customer orders & handling complaints)

IGA
01.2016 - 07.2021

CERTIFICATE III IN DENTAL ASSISTING -

Box Hill
REBECCA OSBORNE