Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Rebecca Parris

Greenslopes

Summary

I am an enthusiastic and adaptable person who cares deeply about sustainability and what we can do to increase engagement around this matter.

I have extended experience in event planning, executing memorable events and ensuring client satisfaction. Proven ability to manage multiple projects and adapt to changing requirements. Exceptional team collaboration and problem-solving skills, with strong focus on delivering results.

I am a UK citizen with the right to work in Australia permanently.

Overview

11
11
years of professional experience

Work History

Sale and Event Executive

The Ghanem Group
09.2023 - Current
  • Create lasting and personable relationships with new and existing clients and stakeholders.
  • Business and relationship development through outreach projects and showcasing the company at expositions.
  • Manage multiple events simultaneously, from lead qualification to event management on the day.
  • Event manage and coordinate a variety of events from social gatherings to Weddings and high end corporate conferences.
  • Work dynamically across multiple venues with each of their management and kitchen teams.
  • Thoroughly qualify leads to understand the clients needs wants and budget, ensuring exceptions are executable. Offering alternative event spaces within our group of 10 venues to create adaptable options to align with the clients needs.
  • Conduct site inspections and confirm sales, building a positive client relationship face to face.
  • Issue contracts and assess amendments to contracts per the clients needs inline with company policy.
  • Work closely with clients to curate their dream event. Assisting and guiding the client with decisions while ensuring the event is logistically executable by the venue team.
  • Create detailed and comprehensive event orders inline with the clients requests, ensuring a high level of clear communication across all platforms for all parities involved for successful execution.
  • Brief the venue teams on events to ensure event details are accurately communicated and understood by all.
  • Manage deadlines, such as; ensuing payment terms are met, event details are communicated and client requests are responded to.
  • Analyse data from past events to identify areas of improvement for increased efficiency in future projects.
  • Gather data from year on year sales and event revenue to identify opportunities for growth.
  • Work with third party event companies, suppliers and couriers.

Venue Manager

Southbeach
09.2021 - 09.2023
  • Lead the team with a positive attitude and set an example of work ethic. Delegate and prioritised jobs to staff and middle management.
  • Dealt with issues and complaints to ensure the best customer service was provided and a reasonable solution found.
  • Implemented business strategies and developed procedures to improve operations and efficiency.
  • Day to day operations.
  • Analysed and tracked financials and trends in order to minimises losses and maximise profits.
  • Increased weekday revenue up to 50% by organising activations, good service and desirable products.
  • Supervised a variety events from start to finish. From our weekly Brunch to 350pax NYE event.
  • Organised specials and events to increase revenue and traction for the Venue.
  • Liaised between clients, kitchen and front of house staff to ensure seamless running of functions.
  • Took bookings and function enquiries both over the phone and in person.
  • Played vital role during the development and rebranding of the business. Presenting the General manager and owner with ideas for an aesthetic venue with a practical layout, branding guidelines and a drinks menu to appeal to our target demographic.
  • Devised and planned a monthly Bottomless Brunch which became a weekly event due to high demand.
  • Hired and traied management and front of house staff on protocols, sequence of service and customer service standards.
  • Management of stock and costings - Ordering, invoices, stocktakes.
  • Maximised profits by complying with budgets, negotiating with suppliers, manage labour costs and effective staff training.
  • Inspected the Venue daily for overall cleanliness to ensure the Venue is always being presented at its best.

Duty Manager

Southbeach
05.2019 - 10.2021
  • Dealt with customer complaints and feedback in a friendly, professional manner.
  • Hired and trained staff members, providing them with skills and support.
  • Put systems in place to improve service.
  • Prioritised and organised tasks to ensure maximum staff productivity.
  • Opening and closing procedures of the venue.
  • Organised monthly activations with various suppliers to ensure our venue had interest and traction year round.
  • Implemented a KPI tracker to highlight if goals were being met and areas that needed continued attention.
  • Working hands on front of house, supervising restaurant and bar service.
  • Draft and composed new menus.
  • Held staff meetings and training sessions to ensure the whole team was up to date with company policies, provide them with skills to work effectively and provide a good team environment.

Floor Supervisor

Southbank Beergarden
09.2018 - 04.2019
  • Running of the pass, communicating with kitchen and floor staff to ensure smooth operations at all times.
  • Solving and dealing with any customer complaints.
  • Setting up, running and organising functions.
  • Training and guiding new and current staff members to help provide a smooth service and efficient work place.
  • Liaising between kitchen, staff and customers to keep potential issues to a minimum.
  • Creating a safe and enjoyable environment for customers to enjoy and for staff to thrive in.
  • Worked closely with Management to discuss work plans and develop strategies to achieve best sequence of service.

Station Hand and House Keeper

Wooleen Station | Eco Tourisim Destination
06.2018 - 09.2018
  • Assisting with the eco tourism tours, educating guests about the projects of Wooleen station.
  • Taking bookings for the campsites and cottages.
  • Dealing with customer enquiries.
  • Working closely with the owner setting up and serving all meals for guests of the homestead.
  • Cleaning, organising and planning for visitors.
  • Ensuring the rooms and cottages were cleaned and kept to a high standard at all times.
  • Assisting the Manager and Owner with everyday tasks on the Cattle Station, Wooleen was a de-stocked cattle station working at regenerating the land and sustainable agriculture.

Bartender and Waitstaff Member

Southbank Beergarden
10.2017 - 12.2017
  • Quickly gained responsibility for front of house, running the pass, taking bookings, coaching and guiding other staff members to ensure excellent service.
  • Kept bar presentable and well stocked.
  • Served customers in a friendly and professional manner.
  • Followed RSA regulations.

Team Leader

Topshop
10.2016 - 10.2017
  • On shift supervisor, providing support and guidance to a team of 10 sales assistants.
  • Ensured brand standards were met and maintained through out each store department.
  • Stock management- took measures to reduce stock loss, stock takes and processed deliveries.
  • Reviewed product performance and made changes to improve sales.
  • Visual merchandising in line with season styles and sales goals.
  • Ensured staff were informed and on track with current targets and points of focus.

Bar and Restaurant Supervisor

The Bull Pub
07.2014 - 12.2016
  • On shift supervisor, communicating between kitchen employees and front of house.
  • Trained new staff members.
  • Delegate to staff to coordinate a productive and proactive environment.
  • Maintain a high focus on great customer service.

Education

Level 6 Diploma - Dance Theatre

Performers College
Essex, UK
07.2014

Level 3 Diploma - Personal Training

Ymcafit
London, UK
07.2014

Skills

  • Extended experience with event management programs such as IVVY and Tripleseat
  • Highly proficient in Microsoft Office
  • Event co-ordination and management
  • CRM management
  • Effective communicator
  • Task prioritisation and organisation
  • Critical thinking and problem resolution
  • Sustainability focused
  • Staff and people management

Interests

  • Rock Climbing
  • Hiking
  • Travel
  • Camping

Timeline

Sale and Event Executive

The Ghanem Group
09.2023 - Current

Venue Manager

Southbeach
09.2021 - 09.2023

Duty Manager

Southbeach
05.2019 - 10.2021

Floor Supervisor

Southbank Beergarden
09.2018 - 04.2019

Station Hand and House Keeper

Wooleen Station | Eco Tourisim Destination
06.2018 - 09.2018

Bartender and Waitstaff Member

Southbank Beergarden
10.2017 - 12.2017

Team Leader

Topshop
10.2016 - 10.2017

Bar and Restaurant Supervisor

The Bull Pub
07.2014 - 12.2016

Level 6 Diploma - Dance Theatre

Performers College

Level 3 Diploma - Personal Training

Ymcafit

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Rebecca Parris