Rebecca Prado
Brisbane,Australia
Summary
Friendly and reliable Food and Beverage Attendant skilled at problem resolution and time management. Comfortable working in a fast-paced environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Eager to continue progressing and expanding given roles and responsibilities.
Overview
5
5
years of professional experience
Work History
Casual Food and Beverage Attendant
Felons Brewing Co - Howard Smith Wharves
11.2021 - Current
- Responding to customer inquiries and resolving complaints - positive customer service skills
- Collaborating with other staff to provide prompt, smooth and excellent service.
- Upholding RSA and HSW licensing standards as a bartender.
- Working the Point of Sales and regularly performing opening/closing procedures.
- Requires extensive knowledge of alcohol and brewed beer.
Part-Time Personal Carer
BlueCare
10.2021 - 06.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Part-Time Netball Coach
All Hallows' School
03.2021 - 09.2022
- Developed and delivered effective and engaging coaching sessions to improve team and individual performance.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Casual Medical Typist
South Brisbane Paediatrics
07.2020 - 12.2021
- Operating computer programs to type and file referrals to Doctors.
- Demonstrating great problem-solving computer skills
- Translated medical jargon into correct terminology.
Part-Time Team Member
Grill'd Healthy Burgers
08.2018 - 09.2019
- Greeted and seated guests to provide friendly and welcoming experience.
- Prepared and cooked burgers to fast production and quality standards whilst maintaining a safe and sanitary work environment.
Education
Bachelor of Science - Forensic Science And Criminology
Griffith University
Brisbane, QLD10.2024
High School Graduate -
All Hallows' School - Brisbane
Fortitude Valley, QLD11.2020
Skills
- Great communication and public speaking skills Can communicate with any customer or client
- Can easily work in a team and demonstrate leadership skills with task delegation
- Committed, hard-working and reliable, with a positive attitude towards all tasks
- Critical-thinking and problem solving skills Love for finding new solutions
Volunteer Experience
- Mercy Action - All Hallows' School, 2017-2020
Visiting Villa Maria Residents, cooking breakfast for those in need, packing boxes for refuge shelters.
- Community Project in Sri Lanka, 2018
Fundraising, 3-day hands-on project building a school in a rural community.
Timeline
Casual Food and Beverage Attendant
Felons Brewing Co - Howard Smith Wharves
11.2021 - Current
Part-Time Personal Carer
BlueCare
10.2021 - 06.2022
Part-Time Netball Coach
All Hallows' School
03.2021 - 09.2022
Casual Medical Typist
South Brisbane Paediatrics
07.2020 - 12.2021
Part-Time Team Member
Grill'd Healthy Burgers
08.2018 - 09.2019
Bachelor of Science - Forensic Science And Criminology
Griffith University
High School Graduate -
All Hallows' School - Brisbane
Similar Profiles
Shrey SoniShrey Soni
Data Engineer at Howard Smith WharvesData Engineer at Howard Smith Wharves
Bryan DalereBryan Dalere
Cook at Ciao Papi, Howard Smith WharvesCook at Ciao Papi, Howard Smith Wharves
Miki OnoMiki Ono
Pass Master at Felons Brewing CoPass Master at Felons Brewing Co