Rebecca Ramsay
Melbourne,Victoria
Summary
Motivated, energetic, and collaborative team member with a proven background spanning various sectors, both public and private. Proficient in public relations, effective communication, and project management. Eager to embrace fresh challenges, leveraging strong interpersonal abilities, exceptional time management, and problem-solving prowess. Committed to achieving excellence, adept at cultivating robust relationships, and skilled in building rapport to drive outstanding results within collaborative settings.
Overview
5
5
years of professional experience
Work History
Assistant Facilities Administrator
Medtronic
08.2023 - 09.2023
- Temporary role covering annual leave.
- Received and screened high-volume internal and external communications, calls and email.
- Promoted welcoming environment while managing receptionist area and fielding requests for information.
- Researched, analysed and summarised data for research.
- Managed large numbers of shipping contracts, using expert logistical planning and strategy to enable consistently smooth-running operations.
- Drafted professional meeting agendas, took minutes and followed up on action items.
Bartender
Tabac
06.2022 - 02.2023
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Promoted bar through advertising, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.
- Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
Property Support Administrator
British Red Cross
03.2022 - 06.2022
- Responsible for provision of first-class administration and support service for organisation's property professionals, building managers, external suppliers, agents, and landlords.
- Organised property database and filing system, review and manage supplier quotations, prepare purchase orders, and credit notes, and review and monitor all annual rates notices.
- Generated purchase orders for maintenance contracts, site repairs and related consumables and materials using Agresso.
- Assessed and summarised legal reports for client communications.
- Resolved 100+ tenant enquiries per day via telephone, email and in person.
Member of Delegation
Honorary Consulate of The Republic Of San Marino
11.2021 - 05.2022
- Collaborated in the creation of new bilateral agreements by liaising effectively with both Sammarinese and British Government Departments, showcasing strong communication skills.
- Managed all social media pages for the consulate, providing information on topics such as immigration rules and COVID-19 travel restrictions, aligning with public relations and content creation responsibilities.
- Coordinated and facilitated a high-level delegation visit to London, including the Foreign Minister and Finance Minister of San Marino, demonstrating event management skills.
- Responded promptly to consular inquiries from Sammarinese and foreign citizens, ensuring exceptional customer service and community engagement.
- Demonstrated language proficiency by translating documents between Italian and English, facilitating effective communication in a multilingual environment.
Content Creator
Regina Jewellery
06.2022 - 08.2022
- Produced brand-aligned content, consistently meeting deadlines and quality standards.
- Utilized analytics tools for data-driven content improvements.
- Conducted industry research to ensure content relevance and alignment with trends.
- Demonstrated advanced graphic design skills with Canva and Photoshop, enhancing visual identity.
- Proficiently edited captivating multimedia using Cap Cut and Final Cut Pro.
- Engaged actively with the online community, fostering positive customer relationships.
Front of House
SECC
08.2021 - 06.2022
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
- Delivered exceptional events, including large concerts, conventions and catering staff.
- Providing general assistance in different areas of events organisation, including catering, and working at till.
Front of House
COP26
10.2021 - 11.2021
- Delivered exceptional events, preparing catering and event space to ensure best experience for costumer in VIP section of COP26. Assisted high profile public figures and politicians from all over the world.
- Trained with catering service of the British Parliament, including the use of various coffee machines and how to serve variety of drinks.
Public Relations Manager
Rare Thursday
01.2019 - 02.2023
- Successfully coordinated a team of employees within the Rare Thursday's business, effectively promoting weekly events and ensuring seamless execution.
- Researched, created, and strategically distributed impactful press releases, resulting in heightened brand awareness and increased exposure.
- Pitched compelling stories to media outlets, securing valuable coverage and publicity to expand the brand's reach.
- Collaborated closely with marketing teams to align PR initiatives with broader marketing strategies, ensuring consistent messaging.
- Engaged with influencers and brand partners to amplify content reach and enhance brand visibility across various platforms.
Intern
Joint Research Centre (European Commission)
05.2018 - 08.2018
- Conducted research studies at the department of safety and security buildings regarding the phenomenon of hybrid warfare in Ukraine.
- Delivered a presentation discussing the findings with superiors and fellow colleagues.
- Learnt how to use the terrorist database developed by the department for the European Commission, to offer more detailed analysis on occurring global events.
Education
Master of Science - Global Security
University of Glasgow
Glasgow 09/2020 - 11.2021
Master of Arts - Politics & International Relations
University of Aberdeen
Aberdeen 09/2016 - 05.2020
European Baccalaureate -
European School of Varese
Varese 09/2012 - 06.2016
Skills
Communication:
- Multilingual: English (Native), Italian (Native), French (C1), Spanish (B2)
- Strong public speaking and presentation skills
Editing:
- Proficient in video editing applications such as Cap Cut and Final Cut Pro
- Advanced graphic design skills using Canva and Photoshop
Research:
- Analytical and data-driven mindset
- Experienced in data analysis using SPSS
Teamwork:
- Adaptable in diverse work environments
- Demonstrated leadership as Public Relations manager
Organisation:
- Punctual and deadline-oriented
- Efficient task management skills
Timeline
Assistant Facilities Administrator
Medtronic
08.2023 - 09.2023
Bartender
Tabac
06.2022 - 02.2023
Content Creator
Regina Jewellery
06.2022 - 08.2022
Property Support Administrator
British Red Cross
03.2022 - 06.2022
Member of Delegation
Honorary Consulate of The Republic Of San Marino
11.2021 - 05.2022
Front of House
COP26
10.2021 - 11.2021
Front of House
SECC
08.2021 - 06.2022
Public Relations Manager
Rare Thursday
01.2019 - 02.2023
Intern
Joint Research Centre (European Commission)
05.2018 - 08.2018
Master of Science - Global Security
University of Glasgow
09/2020 - 11.2021
Master of Arts - Politics & International Relations
University of Aberdeen
09/2016 - 05.2020
European Baccalaureate -
European School of Varese
09/2012 - 06.2016
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