Rebecca Reed
Alexandra Hills
Summary
Customer-oriented Pharmacy Assistant offers top skills in inventory management, customer service and medication distribution. In-depth knowledge of over-the-counter medications and common prescriptions. Deeply familiar with POS system operations paired with fast typing abilities.
Detailed Pharmacy Assistant with [Number] years of hands-on experience performing routine clerical and customer service duties in fast-paced, thriving pharmacy. Well-versed in locating items for customers, maintaining and updating patient profiles and ordering and labeling stock of medication. Recognized for going above and beyond to maintain customer service standards.
Experienced Pharmacy Assistant focused on collaborating for team success with knowledgeable and friendly support. Offers multifaceted administrative and retail experience, positive nature and strong problem solving and conflict resolution skills.
Friendly [Type] professional seeking to bring expertise in working diligently to serve customers, support pharmacy activities and assist staff. Talented in ringing up customers, answering questions about merchandise and services and handling customer calls to provide outstanding service. Organized in maintaining records, managing inventory and sending refill requests.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Domestic Cleaner
Self employed
11.2013 - Current
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Communicated with customers about requests for additional supplies or cleaning services.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Swept and damp-mopped private stairways and hallways.
Senior Florist
Loganholme florist
11.2006 - 11.2013
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Processed sales transactions via cash register and telephone orders.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
- Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
- Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Delivered and set up flower arrangements for banquets, weddings and funerals.
- Created tabletop and various other custom arrangements or pieces.
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Set up colorful and inspiring store displays and arrangements.
- Pruned flora and fauna to fit perfectly into bouquets and arrangements.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
Retail Pharmacy Assistant
Redland Bay pharmacy
01.1999 - 08.2004
- Met with customers and answered questions in friendly and knowledgeable way.
- Supported pharmacist in preparing daily prescriptions.
- Restocked shelves and prepared expired drugs for return.
- Prepared medication labels with item name and quantity.
- Opened incoming supplies and stocked in correct locations.
- Arranged retail products in pharmacy area according to merchandising planograms and end cap placement needs.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Delivered quality care to customers through close collaboration with pharmacist.
- Answered customer questions about prescribed and OTC medications.
- Performed filing, copying, faxing and other clerical tasks.
- Trained new pharmacy staff in procedures and customer service standards.
- Reviewed order information against computer database.
Education
High School Diploma -
Sadadeen Secondary College
Alice Springs09-1986
Skills
- Preparing bulk medications
- Supply Restocking
- Processing payments
- Interpreting orders
- Labeling prescriptions
- POS System Operation
- Verifying orders
- Ordering and stocking medications
- Operating register
- Resolving Complaints
- Accepting payments
- Computer savvy
- Regulatory Compliance
- Stocking inventory
- Supply Management
- Resolving customer issues
- Stocking shelves
- Pharmacy operations
- Supporting pharmacy operations
Timeline
Domestic Cleaner
Self employed
11.2013 - Current
Senior Florist
Loganholme florist
11.2006 - 11.2013
Retail Pharmacy Assistant
Redland Bay pharmacy
01.1999 - 08.2004
High School Diploma -
Sadadeen Secondary College
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