Rebecca Rhodes
Central Coast,NSW
Summary
With a unique blend of expertise, I excel at seamlessly integrating strategies aligned with operational requirements.
I have a strong background working across numerous technology systems including Applicant Tracking systems, payroll platforms and inventory databases. Having worked in customer facing roles, I have exceptional communication skills and find job satisfaction working in fast paced environments with multiple conflicting priorities. I am a problem solver who excels in all areas of Administration and having worked in HR and Recruitment, I find ease in liaising with stakeholders of all levels.
Additionally, my certification in fitness underscores my passion for promoting well-being, aligning perfectly with my mission to foster a healthy and thriving work environment which enabled me to excel in my mining roles. I am a strategic partner who not only optimises processes but also prioritises the health and vitality of individuals and colleagues.
Overview
19
19
years of professional experience
Work History
Human Resources and Operations Manager
SŚAINT Parfum
01.2023 - Current
- Maintained human resources regulatory compliance with local, state and federal laws.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
- Developed and implemented safety programs.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Recognized, documented, and advised on removal of hazards.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utiliSation, and optimize processes.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Developed comprehensive staff training program to improve employee performance and morale.
- Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Built positive rapport and relationships for high levels of customer satisfaction.
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
Health and Wellbeing Coordinator
Compass Group
01.2023 - 05.2023
- Implement and assist in the coordination of company-wide health strategies and initiatives
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Set up and broke down equipment before and after classes.
- Assisted with marketing and promoting of classes and services.
Health and Lifestyle Coordinator
Rocklea Palms
08.2022 - 01.2023
- Self-motivate each day to be the fitness and health guru at the Village
- Met or exceeded monthly revenue and training goals.
- Monitored and evaluated program performance to determine value and quality.
- Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
- Demonstrated safe and correct forms for each exercise and piece of equipment.
- Provided individualiSed fitness assessments, program designs and nutrition counselling services.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Followed sanitation and good housekeeping practices.
- Conducted activities and performed job duties and functions following strict guidelines.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Personal Trainer
Goodlife Health Club Subiaco
03.2020 - 08.2022
- One on one personal training services
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Assisted clients with personal fitness goals through realistic objectives.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Designed specific workout systems for individual clients based on performance ability.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Motivated participants through one-on-one instruction and positive feedback.
- Encouraged participants to stay motivated and reach fitness goals.
- Adapted classes to meet needs of participants with varying fitness levels.
- Utilised effective record-keeping system for tracking customer information.
F45 Coach
Goodlife Health Clubs
03.2020 - 02.2021
- Maintaining facilities to the highest of standard
- Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
- Oversaw fitness areas with practiced eye for safety or training issues.
- Instructed on proper use of equipment for safety of all members.
- Modified workout plans according to fitness levels and medical considerations.
- Provided coaching about healthy lifestyle strategies.
- Developed strong member relationships with caring and collaborative approach.
- Created individualized exercise, nutrition and strength and conditioning programs to facilitate weight loss and encourage healthy lifestyle.
- Improved class participation by developing programs to meet needs relevant to age and activity levels.
- Recruited, supervised and mentored high performing teams to deliver quality training to clients.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Created individualized fitness programs to meet clients' goals, physical abilities and limitations.
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Explained use of exercise equipment to all participants, prioritising safety at all times.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Designed innovative fitness plans to keep clients engaged.
Bec Rhodes Boot Camp
Own Business
03.2020 - Current
- Facilitate a boot camp for 20 Clients every Saturday morning
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Planned and executed group fitness sessions with warm-ups and cool-downs.
- Encouraged and motivated participants to persevere through challenges to achieve new goals.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Established classes to effectively match skill and learning levels of all participants.
- Led weekly classes for up to 20 individuals with consistent participation and positive feedback.
- Performed regular assessments of participant fitness levels and progress toward performance goals.
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
Talent Acquisition Specialist
Lendlease
10.2018 - 02.2020
- End to end recruitment including but not limited to the below
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Utilised social media platforms to source potential candidates and build pipeline of qualified talent.
- Sourced and screened candidates for numerous roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Implemented innovative recruitment strategies to increase number of high-quality job applicants.
- Built relationships with external recruiters and staffing agencies to access quality talent.
- Compiled reports on recruiting activity to illustrate time-to-fill, cost-per-hire, and source of hire.
- Negotiated contracts and managed budget for recruiting expenses.
- Created effective talent acquisition training materials that supported culture and performance objectives.
- Assisted with writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Recruitment Consultant
Randstad
02.2017 - 09.2018
- 360 degree permanent and contingent Recruitment desk
- Operated and maintained applicant tracking and candidate management systems.
- Hired employees and initiated new hire paperwork process.
- Managed recruitment process to keep candidates informed about application status and meet organizational recruitment goals.
- Networked and built relationships with potential candidates and industry professionals to identify potential candidates, stay informed about industry trends and gain insight into skills and qualifications in demand.
- Identified and sourced qualified candidates for open positions to meet organisational needs.
- Screened and interviewed candidates to evaluate potential employees' qualifications.
- Developed and posted job descriptions to various platforms to communicate open position requirements to potential candidates.
- Coordinated and scheduled interviews for candidates and hiring managers to meet in person or online at mutually convenient times.
- Negotiated offers and closed deals to finalize recruitment process and secure best talent.
- Created recruitment marketing campaigns to attract and engage potential candidates.
- Tracked recruitment metrics and reported on progress to evaluate recruitment effort success.
- Utilised recruitment technology tools and platforms to streamline recruitment processes.
- Provided support to hiring managers and HR teams to keep recruitment processes aligned with organizational goals.
- Completed human resource operational requirements by scheduling and assigning employees.
Recruitment Consultant
Spinifex Australia
11.2015 - 01.2017
- Managing the end-to-end recruitment process supplying quality casual labour hire
- Operated and maintained applicant tracking and candidate management systems.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
- Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
- Managed recruitment team and trained and mentored new advisors.
- Recruited top talent to maximise profitability.
Human Resources Coordinator
Rockpool Dining Group
01.2012 - 11.2015
- One of Australia’s largest hospitality groups
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Developed and implemented effective recruitment and onboarding strategies for new hires.
- Worked with managers to achieve compliance with organisational policies, providing clarifying information and recommending necessary changes.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Coordinated technical training and personal development classes for staff members.
- Liaised between multiple business divisions to improve communications.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Fostered positive work environment through comprehensive employee relations program.
Sampling Manager, Asia Pacific
Calidris28
09.2010 - 10.2012
- Development of sampling programs for 3 beverage products across AU and NZ.
- Developed brand message and shared with target market to draw in clientele.
- Led development and implementation of company-level marketing plans to achieve revenue and brand exposure goals.
- Sought input from stakeholders to better understand market and create new growth opportunities.
- Increased sales through application of Field marketing program.
- Generated leads and created brand awareness in new markets.
- Created and managed social media campaigns to increase brand engagement.
- Coordinated with design and media teams to develop high-quality creative assets.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Working Holiday
03.2010 - 09.2010
NSW Field Marketing Specialist
Red Bull
01.2008 - 01.2010
- Overseeing the recruitment, training, and ongoing management of employees to ensure we had the skills and resources on hand to manage each marketing campaign
- Generated leads and created brand awareness in new markets for Red Bull new range
- Led development and implementation of company-level marketing plans to achieve revenue and brand exposure goals.
- Increased sales through application of Field marketing program.
- Adjusted marketing strategies and sampling programs based on feedback and effectiveness of previous campaigns.
- Updated social media platforms with latest news and corporate details.
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Identified appropriate marketing channels and target customers for campaigns.
- Designed and implemented advertising and public relations activities.
- Worked closely with in-house design team to develop visuals for content.
- Shadowed senior personnel on complex marketing pursuits to build skills set.
- Onboarded new team members and coached personnel in marketing tasks.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Promoted high standards through personal example to help each member understand expected behaviours and standards.
- Held weekly team meetings to inform team members on company news and updates.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organisational mission and goals to help employees achieve success.
- Established team priorities, maintained schedules and monitored performance.
- Gained knowledge of company policies, protocols and processes.
Red Bull Wings Team
Red Bull
01.2005 - 01.2008
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Planned future sampling opportunities and special events.
- Collaborated with local field sales to promote brand awareness and sales results.
- Communicated product value, quality, and style to educate and entice potential customers.
- Increased sales by effectively communicating product benefits.
- Maintained accurate records of promotional events and customer interactions.
Education
Master Trainer -
Australian Institute of Fitness
02.2020
Certificate IV Human Resources Management -
Australian Human Resources Institute
11.2012
Skills
- Human Resources Operations
- Workforce Improvements
- Talent Management
- Office Operations
- Community Health
- Records Management Systems
- Schedule Management
- Business Administration
- Microsoft Office
- Administrative Support
Timeline
Human Resources and Operations Manager
SŚAINT Parfum
01.2023 - Current
Health and Wellbeing Coordinator
Compass Group
01.2023 - 05.2023
Health and Lifestyle Coordinator
Rocklea Palms
08.2022 - 01.2023
Personal Trainer
Goodlife Health Club Subiaco
03.2020 - 08.2022
F45 Coach
Goodlife Health Clubs
03.2020 - 02.2021
Bec Rhodes Boot Camp
Own Business
03.2020 - Current
Talent Acquisition Specialist
Lendlease
10.2018 - 02.2020
Recruitment Consultant
Randstad
02.2017 - 09.2018
Recruitment Consultant
Spinifex Australia
11.2015 - 01.2017
Human Resources Coordinator
Rockpool Dining Group
01.2012 - 11.2015
Sampling Manager, Asia Pacific
Calidris28
09.2010 - 10.2012
Working Holiday
03.2010 - 09.2010
NSW Field Marketing Specialist
Red Bull
01.2008 - 01.2010
Red Bull Wings Team
Red Bull
01.2005 - 01.2008
Master Trainer -
Australian Institute of Fitness
Certificate IV Human Resources Management -
Australian Human Resources Institute
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