Summary
Overview
Work History
Education
Skills
Accomplishments
Availability
Timeline
Generic

Rebecca Robinson

Jindalee,WA

Summary

With a strong foundation in the hospitality sector and crucial experience as an assistant in the beauty industry, I bring a diverse skill set centered around customer service My background in hospitality has equipped me with the ability to seamlessly manage guest interactions, ensuring their needs are met with efficiency and warmth. Whether it's providing attentive service in a busy restaurant environment or assisting guests in the beauty salon, I thrive in environments where client satisfaction is paramount. My attention to detail and ability to multitask have been instrumental in both industries, allowing me to adapt quickly to various responsibilities and deliver exceptional experiences. My passion for creating positive interactions and my commitment to professionalism make me a valuable asset in any work setting.

Overview

2
2
years of professional experience

Work History

Front of House Employee

Red Rooster Restaurant
05.2023 - 06.2024
  • I maintained a clean and welcoming environment for guests, which contributed to a positive dining experiences.
  • I handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • I had clear and effective communication with everybody and I was attentive to costumers needs.
  • I performed opening and closing duties diligently.
  • I maintained a positive appearance and demeanour.
  • I covered over 30 shifts.
  • I efficiently and successfully upsold extra revenue to costumers.

Waitress Trainee

Chapters Bistro
08.2022 - 05.2023
  • I handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • I developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • I ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • I displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
  • I collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.

Assistent

Envy Brows And Beauty
02.2022 - 02.2023
  • I improved sales by effectively cross-selling and upselling beauty products.
  • I arranged products aesthetically to attract costumers and enhance their shopping experience
  • I managed appointment schedules efficiently, optimizing time allocation for each client''s unique requirements.
  • I greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • I operated cash registers with excellent accuracy levels.
  • I built relationships with customers to encourage repeat business.

Education

Certificate IV - Beauty Therapy

North Metropolitan TAFE - McLarty Avenue Campus
Joondalup, WA
12.2024

Skills

  • Dedicated Work Ethic
  • Accurate and Trustworthy Cash Handling
  • Outstanding and Confident Customer Service
  • Incredible Adaptability and Flexibility

Accomplishments

  • Achieved the Year 11 2023 English Award.
  • Outstanding Upselling Growth Achievement. (2023)

Availability

Now- 15/07/2024

Everyday: 6am-12am


15/07/2024-6/12/2024

Monday-Thursday: 4:30pm-11:30pm

Friday-Sunday: 6am-12am


School Holidays

Everyday- 6am-12am

Timeline

Front of House Employee

Red Rooster Restaurant
05.2023 - 06.2024

Waitress Trainee

Chapters Bistro
08.2022 - 05.2023

Assistent

Envy Brows And Beauty
02.2022 - 02.2023

Certificate IV - Beauty Therapy

North Metropolitan TAFE - McLarty Avenue Campus

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Rebecca Robinson