Rebecca Rowan
Burradoo,NSW
Summary
I am a professional manager - with experience in management, sales and education in healthcare. My experience range is across global employment sectors including; Dental, Pharmaceutical, Consumable and Devices and Capital Equipment. Key strengths are management and relationship building, communication, training and education, coaching and mentoring, . I have been successful in increasing market share shift, exceeding KPI’s and targets and attaining recognition for top achievements. I have built a reputation as a reliable and trustworthy manager and educator within organisations. I am tenacious and hungry for change of behaviour or adding value with every opportunity available. I look to collaboration and partnership as a key building block of management.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Henry Schein Private Label Strategic Project
Henry Schein
Sydney
02.2024 - Current
- Conceptualise, discovery, identify and implemented Private Label products harmonisation from Dental portfolio across to Medical portfolio including advise and adjustment of pricing.
- Provide clear direction regarding uptake of Private Label consumables including advise on rationalisation of existing lines to Medical Team.
- Produce and implement sales training and marketing materials for internal stakeholders.
- Advise on rationalisation of existing product range with the edition of Private Label products within the medical portfolio·
- Maintain accurate and appropriate price positioning of Private Label products
- Working in collaboration with Supply Chain, Inventory Management and Purchasing Team, assisting in forecasting and planning for promotional activity, including new product lines
- HSG harmonisation discovery. Managing crossover manufacturers/ suppliers across Henry Schein group of companies.
- Supplier set up for New Zealand 'go live' Medical.
- Discovery and implementation of new private Label medical devices and medical consumables with Global sourcing for Australia and New Zealand markets.
- Consolidate with regulatory regarding TGA and ISO requirements specific to ANZ.
- Product sampling and clinical evaluation.
- Identification and comparison - including decision making - regarding consideration of introduction of new manufacturers withing the Private label piece.
- Communication, management and follow up with submission through Global Sourcing
- Consistent discussion and collaboration with China, Europe and US sales and marketing teams.
- Identify new growth opportunities across the geographic spread of HS working with Dental and Medical managers to harmonise opportunities where approprate.
ANZ Corporate Business Manager
Regional Health Care Group
Sydney
01.2019 - 02.2024
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Working in very close consultation & coordination with Sales Management, Product Management, Purchasing Management, Distribution Management & Customer Service Management to increase margin and profitability.
- Tenders and RFP applications
- Establishment & management of functional links & processes with Purchasing & Product Management for timely notification of Med Cons & Equipment landed cost-price increases & decreases
- Negotiated contracts with suppliers and vendors, securing favourable terms for the company while maintaining strong relationships.
- Oversaw financial operations and ensuring compliance with industry regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes§
- Maintenance of existing customer relationships & the establishment of new customer relationships is critical to this role.
Cardinal Health Field Consultant
Cardinal Health
03.2017 - 01.2019
- Clinical Education and Sales on product and Company with Clinical Specialists, Nursing and Public
- Training and educating new sales force in consumables and devices
- Organizing and implementing events, presentations and trade displays Nationally
- Tender/contract negations and implementation as Key Account Holders to influence behaviour change and increase branding awareness
- Retention of clinical product NSW /ACT 100% including add on benefit Territory Management
- Territory call planning and sales analysis
- Working with team and management to enhance business objectives
- Reporting and analysing sales data and growth
- Set up, implement and execute trials throughout the perioperative environment
- Working across procurement, supply and clinical to increase sales
- Design and implement National Educational programs
- Identify business strategies to assist in business growth nationally.
- Provided expert guidance on industry standards and best practices, elevating the quality of service offered to clients.
- Successfully managed complex projects involving multiple stakeholders, navigating competing priorities to achieve desired outcomes.
- Developed strong relationships with clients, ensuring ongoing business opportunities and referrals.
- Achieved high levels of client satisfaction by rapidly resolving concerns or issues with a solution-focused approach.
Ansell Limited Senior Territory Sales Manager
Ansell Limited
08.2015 - 03.2017
- Territory sales and management
- Clinical education presentations
- Working with team and management to enhance business objectives
- Organizing and implementing events, presentations and trade displays
- Exceeding KPI’s
- Tender/contract negations and implementation
- Working with KOL’s to deliver education and remodel behaviours
- Set up, implement and execute trials throughout the perioperative environment
- Working across procurement, supply and clinical to increase sales
- Identify business strategies to assist in business growth nationally
- Conducted comprehensive market research to identify trends, competitor activity, and potential areas for growth.
- Expanded market share by identifying and targeting new business opportunities in the assigned territory.
GlaxoSmithKline Respiratory Sales Representative
GlaxoSmithKline
07.2012 - 07.2015
- Lecture presentations and training in respiratory devices and pharmaceuticals with health care professionals
- Liaise with key opinion leaders and facilitators regarding products and devices
- Developing professional relationship with health care professionals
- Strive to obtain, understand and deliver excellence in clinical information and patient educational materials
- Training and adapting to new technology’s
- Territory call analysis and cycle planning
- Accrued, maintain and deliver on sales line targets
- Meet and deliver personal business plan monthly reviews and yearly action plan
- Attendance at medical conferences and exhibitions
- Work with marketing enhancing new product launch
- Work with key respiratory organizations to increase health care professional education
- Mentor and train new recruits to sales team.
- Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Proctor and Gamble Oral B Oral Care Consultant
Proctor and Gamble
01.2010 - 07.2012
- Detailing product with Dental Care Professionals
- Developing professional relationship with Dentists
- Organise and present information presentations to Health care professionals
- Product Training Manager to Oral B Supplier Reps NSW
- Training and adapting to new technology – ipad, database
- DHAA liaison manager for NSW sponsorship organization and attendance
- CPD lecture organization and presentation to Dental Care Professionals
- Territory call cycle planning
- Lecture presentations for student sponsorship programs years 1 to 5 dental students
- Accrued and maintain account penetration for new and existing products
- Meet and deliver reporting documents for 3 monthly reviews and yearly action plan
- Attendance at dental conferences and exhibitions
- Manage and maintain budget allocation.
Great White Dental (S.C Harper and associates) Practice Manager
Great White Dental
01.2006 - 01.2010
- Liaise and communicate with patients, specialists, staff
- Up sell dental treatment plans
- Theatre and sterilization practices
- Keep abreast of new dental technology and regulations
- Produce and manage reports re; opium levels for practice
- Build relationships to enhance practice
- Staff management and recruitment
- Work in a high pressure and stressful environment
- Cash management
- Reception, administration and human resources.
Greythorn Recruitment – Recruitment Consultant
Greythorn Recruitment
01.1998 - 01.2002
- Business development and building key professional relationships with National international and state based entities
- Acquire and cultivation of preferred supplier agreements
- Behavioural interviewing
- Reference checks
- Working in a team environment to achieve time line and deadlines
- Working autonomously to achieve KPI’s
- Marketing
- Working with candidate to achieve maximum potential for interview process
- Mentoring and coaching.
Education
Medicines Australia – University of Tasmania -
01.2016
Medicines Australia
University of Tasmania
Hobart, TAS01.2016
Certificate IV Workplace Training -
Hospitality Training Company
Sydney, NSW01.2000
Certificate IV workplace training (train the trainer) -
01.2000
Skills
- Business Analysis and strategy focus
- Organizational development
- Portfolio Management
- Conceptualisation and critical thinking
- Risk Assessment Analysis
Certification
Full Gold NSW Drivers Licence No. 6917ER classes of C and R
Accomplishments
- KAM for NSW successful in signing up Laser Clinics Nationally – Capital Equipment
- GSK Strive Silver Winner first 12 months of employment
- Highest achiever of CPD delivery educational in Ansell = one very 2 days
- Presentations and lectures to 200+ attendees in one sitting
- Initiation and presentation of “lunch and learns” for Dental CPD
- Successful launch of respiratory drug GSK
- Successful launch of Cardinal Health – Fluid Management – retaining 100% business
Timeline
Henry Schein Private Label Strategic Project
Henry Schein
02.2024 - Current
ANZ Corporate Business Manager
Regional Health Care Group
01.2019 - 02.2024
Cardinal Health Field Consultant
Cardinal Health
03.2017 - 01.2019
Ansell Limited Senior Territory Sales Manager
Ansell Limited
08.2015 - 03.2017
GlaxoSmithKline Respiratory Sales Representative
GlaxoSmithKline
07.2012 - 07.2015
Proctor and Gamble Oral B Oral Care Consultant
Proctor and Gamble
01.2010 - 07.2012
Great White Dental (S.C Harper and associates) Practice Manager
Great White Dental
01.2006 - 01.2010
Greythorn Recruitment – Recruitment Consultant
Greythorn Recruitment
01.1998 - 01.2002
Medicines Australia – University of Tasmania -
Medicines Australia
University of Tasmania
Certificate IV Workplace Training -
Hospitality Training Company