Rebecca Rowan
Burradoo,NSW
Summary
I am a professional manager - with experience in management, sales and education in healthcare. My experience range is across global employment sectors including; Dental, Pharmaceutical, Consumable and Devices and Capital Equipment. Key strengths are management and relationship building, communication, training and education, coaching and mentoring, . I have been successful in increasing market share shift, exceeding KPI’s and targets and attaining recognition for top achievements. I have built a reputation as a reliable and trustworthy manager and educator within organisations. I am tenacious and hungry for change of behaviour or adding value with every opportunity available. I look to collaboration and partnership as a key building block of management.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Henry Schein Private Label Strategic Project
Henry Schein
02.2024 - Current
- Conceptualise, discovery, identify and implemented Private Label products harmonisation from Dental portfolio across to Medical portfolio including advise and adjustment of pricing.
- Provide clear direction regarding uptake of Private Label consumables including advise on rationalisation of existing lines to Medical Team.
- Produce and implement sales training and marketing materials for internal stakeholders.
- Advise on rationalisation of existing product range with the edition of Private Label products within the medical portfolio·
- Maintain accurate and appropriate price positioning of Private Label products
- Working in collaboration with Supply Chain, Inventory Management and Purchasing Team, assisting in forecasting and planning for promotional activity, including new product lines
- HSG harmonisation discovery. Managing crossover manufacturers/ suppliers across Henry Schein group of companies.
- Supplier set up for New Zealand 'go live' Medical.
- Discovery and implementation of new private Label medical devices and medical consumables with Global sourcing for Australia and New Zealand markets.
- Consolidate with regulatory regarding TGA and ISO requirements specific to ANZ.
- Product sampling and clinical evaluation.
- Identification and comparison - including decision making - regarding consideration of introduction of new manufacturers withing the Private label piece.
- Communication, management and follow up with submission through Global Sourcing
- Consistent discussion and collaboration with China, Europe and US sales and marketing teams.
- Identify new growth opportunities across the geographic spread of HS working with Dental and Medical managers to harmonise opportunities where approprate.
ANZ Corporate Business Manager
Regional Health Care Group
01.2019 - 02.2024
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Working in very close consultation & coordination with Sales Management, Product Management, Purchasing Management, Distribution Management & Customer Service Management to increase margin and profitability.
- Tenders and RFP applications
- Establishment & management of functional links & processes with Purchasing & Product Management for timely notification of Med Cons & Equipment landed cost-price increases & decreases
- Negotiated contracts with suppliers and vendors, securing favourable terms for the company while maintaining strong relationships.
- Oversaw financial operations and ensuring compliance with industry regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes§
- Maintenance of existing customer relationships & the establishment of new customer relationships is critical to this role.
Cardinal Health Field Consultant
Cardinal Health
03.2017 - 01.2019
- Clinical Education and Sales on product and Company with Clinical Specialists, Nursing and Public
- Training and educating new sales force in consumables and devices
- Organizing and implementing events, presentations and trade displays Nationally
- Tender/contract negations and implementation as Key Account Holders to influence behaviour change and increase branding awareness
- Retention of clinical product NSW /ACT 100% including add on benefit Territory Management
- Territory call planning and sales analysis
- Working with team and management to enhance business objectives
- Reporting and analysing sales data and growth
- Set up, implement and execute trials throughout the perioperative environment
- Working across procurement, supply and clinical to increase sales
- Design and implement National Educational programs
- Identify business strategies to assist in business growth nationally.
- Provided expert guidance on industry standards and best practices, elevating the quality of service offered to clients.
- Successfully managed complex projects involving multiple stakeholders, navigating competing priorities to achieve desired outcomes.
- Developed strong relationships with clients, ensuring ongoing business opportunities and referrals.
- Achieved high levels of client satisfaction by rapidly resolving concerns or issues with a solution-focused approach.
Ansell Limited Senior Territory Sales Manager
Ansell Limited
08.2015 - 03.2017
- Territory sales and management
- Clinical education presentations
- Working with team and management to enhance business objectives
- Organizing and implementing events, presentations and trade displays
- Exceeding KPI’s
- Tender/contract negations and implementation
- Working with KOL’s to deliver education and remodel behaviours
- Set up, implement and execute trials throughout the perioperative environment
- Working across procurement, supply and clinical to increase sales
- Identify business strategies to assist in business growth nationally
- Conducted comprehensive market research to identify trends, competitor activity, and potential areas for growth.
- Expanded market share by identifying and targeting new business opportunities in the assigned territory.
GlaxoSmithKline Respiratory Sales Representative
GlaxoSmithKline
07.2012 - 07.2015
- Lecture presentations and training in respiratory devices and pharmaceuticals with health care professionals
- Liaise with key opinion leaders and facilitators regarding products and devices
- Developing professional relationship with health care professionals
- Strive to obtain, understand and deliver excellence in clinical information and patient educational materials
- Training and adapting to new technology’s
- Territory call analysis and cycle planning
- Accrued, maintain and deliver on sales line targets
- Meet and deliver personal business plan monthly reviews and yearly action plan
- Attendance at medical conferences and exhibitions
- Work with marketing enhancing new product launch
- Work with key respiratory organizations to increase health care professional education
- Mentor and train new recruits to sales team.
- Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Proctor and Gamble Oral B Oral Care Consultant
Proctor and Gamble
01.2010 - 07.2012
- Detailing product with Dental Care Professionals
- Developing professional relationship with Dentists
- Organise and present information presentations to Health care professionals
- Product Training Manager to Oral B Supplier Reps NSW
- Training and adapting to new technology – ipad, database
- DHAA liaison manager for NSW sponsorship organization and attendance
- CPD lecture organization and presentation to Dental Care Professionals
- Territory call cycle planning
- Lecture presentations for student sponsorship programs years 1 to 5 dental students
- Accrued and maintain account penetration for new and existing products
- Meet and deliver reporting documents for 3 monthly reviews and yearly action plan
- Attendance at dental conferences and exhibitions
- Manage and maintain budget allocation.
Great White Dental (S.C Harper and associates) Practice Manager
Great White Dental
01.2006 - 01.2010
- Liaise and communicate with patients, specialists, staff
- Up sell dental treatment plans
- Theatre and sterilization practices
- Keep abreast of new dental technology and regulations
- Produce and manage reports re; opium levels for practice
- Build relationships to enhance practice
- Staff management and recruitment
- Work in a high pressure and stressful environment
- Cash management
- Reception, administration and human resources.
Greythorn Recruitment – Recruitment Consultant
Greythorn Recruitment
01.1998 - 01.2002
- Business development and building key professional relationships with National international and state based entities
- Acquire and cultivation of preferred supplier agreements
- Behavioural interviewing
- Reference checks
- Working in a team environment to achieve time line and deadlines
- Working autonomously to achieve KPI’s
- Marketing
- Working with candidate to achieve maximum potential for interview process
- Mentoring and coaching.
Education
Medicines Australia – University of Tasmania -
01.2016
Medicines Australia
University of Tasmania
Hobart, TAS01.2016
Certificate IV Workplace Training -
Hospitality Training Company
Sydney, NSW01.2000
Certificate IV workplace training (train the trainer) -
01.2000
Skills
- Business Analysis and strategy focus
- Organizational development
- Portfolio Management
- Conceptualisation and critical thinking
- Risk Assessment Analysis
Certification
Full Gold NSW Drivers Licence No. 6917ER classes of C and R
Accomplishments
- KAM for NSW successful in signing up Laser Clinics Nationally – Capital Equipment
- GSK Strive Silver Winner first 12 months of employment
- Highest achiever of CPD delivery educational in Ansell = one very 2 days
- Presentations and lectures to 200+ attendees in one sitting
- Initiation and presentation of “lunch and learns” for Dental CPD
- Successful launch of respiratory drug GSK
- Successful launch of Cardinal Health – Fluid Management – retaining 100% business
Timeline
Henry Schein Private Label Strategic Project
Henry Schein
02.2024 - Current
ANZ Corporate Business Manager
Regional Health Care Group
01.2019 - 02.2024
Cardinal Health Field Consultant
Cardinal Health
03.2017 - 01.2019
Ansell Limited Senior Territory Sales Manager
Ansell Limited
08.2015 - 03.2017
GlaxoSmithKline Respiratory Sales Representative
GlaxoSmithKline
07.2012 - 07.2015
Proctor and Gamble Oral B Oral Care Consultant
Proctor and Gamble
01.2010 - 07.2012
Great White Dental (S.C Harper and associates) Practice Manager
Great White Dental
01.2006 - 01.2010
Greythorn Recruitment – Recruitment Consultant
Greythorn Recruitment
01.1998 - 01.2002
Medicines Australia – University of Tasmania -
Medicines Australia
University of Tasmania
Certificate IV Workplace Training -
Hospitality Training Company
Certificate IV workplace training (train the trainer) -
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