Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Sharman

Bennett Springs,WA

Summary

I am a well presented and reliable person, excelling in customer service and employee development. Expert in optimizing operations and enhancing business performance through effective decision-making and problem-solving. Successfully resolved client concerns, fostering a loyal client base while managing inventory and cash flow efficiently.

Overview

7
7
years of professional experience

Work History

Salon Manager

Bennett Springs Salon
03.2023 - Current
  • Controlled inventory by tracking expenses, purchases, and shelf stock
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Resolved client concerns promptly and efficiently to maintain a strong reputation
  • Guided team members in improving performance and efficiency.

Manager

Norris Hair & Beauty
07.2018 - 02.2023

Managed store operations including opening and closing.

Supported team members in achieving objectives.

Handled customer complaints effectively.

Managed stock efficiently, ensuring availability and balance.

Handled daily cash up reconciliation.

Enhanced visual merchandising strategies to optimize store display.

Coordinated special events and educational sessions.

Sustained positive interactions with customers.

Education

Certificate III - Combined Hairdressing

Taylor Weir
Perth, WA
12.2005

Year 12 -

Morley Senior High School
Perth, WA
12.1998

Skills

  • Customer service
  • Employee development
  • Decision-making skills
  • Problem-solving skills
  • Business development

Timeline

Salon Manager

Bennett Springs Salon
03.2023 - Current

Manager

Norris Hair & Beauty
07.2018 - 02.2023

Certificate III - Combined Hairdressing

Taylor Weir

Year 12 -

Morley Senior High School
Rebecca Sharman