Rebecca Stacey
MANDALONG,NSW
Summary
Proven leader with a track record of enhancing customer satisfaction and driving sales growth at Charmhaven Printing. Skilled in strategic planning and team leadership. Excels in sales management and verbal communication, consistently exceeding performance targets through innovative solutions and effective staff training.
Overview
22
22
years of professional experience
Work History
Manager
GJ Cooks Auto & Marine Upholstery
03.2016 - 06.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Representative
Charmhaven Printing
04.2011 - 06.2016
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Retail Sales Associate
Aussie Saddlery
06.2011 - 06.2015
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Real Estate Agent
Self Employed Services
01.2002 - 07.2006
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
Diploma - Real Estate
Excelsior Collage
Guided Meditation Teacher - Meditation - Inner Growth Work
Centred Meditation
Sydney 09.2024
Skills
Team Leadership
Sales Techniques
Sales management
Performance Evaluations
Business Administration
Marketing
Product Management
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Staff Management
Strategic Planning
Passionate horse & Dog lover, Meditator, Yoga and all things nature as to offer.
I have long been a passionate animal lover with a love for all animals. We compete in dressage on our horses, love trail riding and enjoy outings with our dogs as a family. I have recently graduated as a Meditation teacher as I wanted to learn a skill that was completely for me. Becoming a Meditation teacher has been an amazing experience that has positively affected my daily life! The inner growth work I am learning as I have chosen to keep studying is life-changing, I am ready for my next adventures in my life journey.
Timeline
Manager
GJ Cooks Auto & Marine Upholstery
03.2016 - 06.2024
Retail Sales Associate
Aussie Saddlery
06.2011 - 06.2015
Representative
Charmhaven Printing
04.2011 - 06.2016
Real Estate Agent
Self Employed Services
01.2002 - 07.2006
Diploma - Real Estate
Excelsior Collage
Guided Meditation Teacher - Meditation - Inner Growth Work
Centred Meditation
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